Pre sale staff lovely after sales team not so good try to make you feel inadequate and as if they are doing you a favour basically just fed exscuse after exscuse and only got to bottom of things after 5 months into sale would was told delay would only be 2 weeks try 2 months would neither reccomend ... Read Full Review

Caerphilly branch have been great over the past 12 months.. after 2 properties falling through due to unforeseen circumstances we have finally completed on our new home!! Lyida the branch manager, has been absolutely fantastic Throughout the whole process and couldn’t thank her enough. ... Read Full Review

Top class team In Caerphilly when it comes to driving sale through to exchange. However, they hoodwinked me on fees at start of process by over pricing the house and instead of percentage of final sale price they charged fixed fee based on the market price. Should have read the small print and did... Read Full Review

Never have such an incompetent group of people come together to form an estate agents or a sales team. They have there own agenda on who to sell there properties too. A group of legalised, modern day thieves, who are shy in telling the truth. Stay away from this company, there is no respect,... Read Full Review

I sold my house in the West Midlands of England and Peter Alan was the estate agent for the house I bought in Caerphilly. From start to finish they were great: a highly professional lady (Leanne) did the viewing, allowing me plenty of time and answering my questions). The Sales Negotiator (Claire)... Read Full Review

I viewed a lot of houses with this agency and I put in an offer on two houses, the first fell through, the second was accepted. This too fell through, I was told that it wasn't due to the offers but due to in each instance the vendor found out I was English! If they don't sell to... Read Full Review

My partner and I have just moved in to a rental in Caerphilly, Rhys was great from the get go and provided efficient and friendly service over the telephone to organise a viewing. Dane showed us around the property and was so friendly, enthusiastic and professional. We decided we wanted to go ahead ... Read Full Review

Big thanks to everyone who have been sooooo helpful in the sale of my late fathers house . If I ever move Peter Alan will be the estate agents I shall... Read Full Review

Would recommend people avoid this estate agents. Moved into rented house and while decorating saw a damp wall covered in mold that had been wallpapered over. Informed the agency and was told to leave the wall so the landlord could see it. 3 months later and nothing had been done. Then on moving out ... Read Full Review

These clowns should vet the vendors. I viewed two properties with these jokers. I paid for searches and solicitors fees just to be told weeks before I was due to exchange contracts that the "property was no longer on the market"! They have cost me time and money, a complete joke of an... Read Full Review

Be very careful when dealing with these people. They seem to favour the seller rather than the buyer. We were told work that was supposed to be done prior to exchanging contracts would be done but this never happened. They have cost us a lot of money in fees due to them not being able to keep... Read Full Review