Shocking company with no idea about the basics of customer service. They forgot about appointments, never called us back. We had to chase everything to be organised which made the final details before the move very last minute and very stressful. It was almost impossible to give them money! Today... Read Full Review

The team was fantastic and helped us immensely. Coreen, Tracy and IIinca were extremely professional and helpful in helping us... Read Full Review

Great communication and service from start to completion. Friendly and professional staff who went over and above to help the whole process along. I would recommend this Estate... Read Full Review

Would highly recommend using Beresford Adams if you're looking to get a mortgage. They were very helpful and easy to get in contact with when needed and we were always kept updated with anything going... Read Full Review

Seamless transaction and Agents kept me informed throughout the entire process. Agents were helpful and courteous from start to... Read Full Review

Exceeded our expectations. Good communication and customer skills. Our agent Hannah was really good and took time to explain the process from the outset. Our only criticism is that at times there was not enough prior notice for viewings of the house which was sending us into a cleaning and... Read Full Review

Thankyou very much to Coreen, Charlotte and Amy for their professionalism and friendliness throughout. Their persistence to see the job to the end was second to none and all of this was fine by either a friendly phone call or a very detailed email as I live 200 miles... Read Full Review

The worst estate agency ever ! They never done anything what they promised. They are ignoring phone calls, complains, they even closing estate agency earlier then they should etc. My estate agent is Patricia (I do not now last name) and Chloe Aligieri from Beresford Adams in Llandudno. They... Read Full Review

Rachel Williams has provided financial services relating to two house purchases and I wouldn't hesitate to recommend her to anyone. Rachel is consistently professional, attentive, well informed, highly organised, listens to your needs, and goes the extra mile to provide outstanding customer... Read Full Review

I have been extremely disappointed with the service I was provided with. As the seller with this agent I felt as though the prospective purchasers had their interests better protected. I was ill advised as to the position of the first prospective purchaser and also given advice which I was not... Read Full Review

We found Christina extremely helpful when we bought our new home. She guided us through the complicated process and kept us informed and up to date with all of the information that we needed to know. We are so grateful to her for all her... Read Full Review

Christina was very helpful throughout the process of buying my house. She kept in touch regularly, was very efficient and prompt at responding to any queries and chased my conveyancer for information also. Christina was very professional and I really appreciated her help, especially as this is my... Read Full Review

Good service from all the staff members who kept me informed of new tenants and did all the viewings for me. Excellent... Read Full Review

Excellent service and customer care throughout the process of letting my property. Very efficient and positive with regards to finding tenants and provided excellent advice in many... Read Full Review

I have found all the ladies in the letting department to be very efficient, professional, organised and a true delight to deal with. Many thanks for all you help ladies and I look forwards to working with you again very soon. Take care and a massive Thank you ... Read Full Review

Prompt service. Speedy response to emails. Have provided a good service while the property has been empty while undergoing repairs. Have secured a tenant quickly once the property has returned to... Read Full Review

A very speedy and professional service from the outset. Being 250 miles away from the property, it was reassuring to have Katie as a reliable point of contact. Fully... Read Full Review

Professional service, sensitive to the operational needs of our organisation. An understanding of our needs under unusual circumstances. Clarity with guidance and prompt... Read Full Review

I have been more than happy with the service provided by Katie. She was efficient and courteous at all times. I was especially pleased to have her competent service as I was letting a property many miles from my current home & she made me feel that it was safe to leave everything in her... Read Full Review

We were very pleased with Nicola's help with the purchase of our flat. She maintained contact with us throughout the process and answered all our queries very quickly. She managed the whole process very effectively and was always pleasant to deal with. She certainly deserves 5 stars for her... Read Full Review