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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3/5, 36 Reviews
50% Recommended
100% sales valuation accuracy
86% letting valuation accuracy
0% sales fee satisfaction
73% letting fee satisfaction
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Genevra
By : 'Kate'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : W4
I've been looking around for a flat but this agency provided me the fastest service, thanks to Ginevra. Thank you
By : Sarah Tranter
Jan 22, 2021Dear Kate, Thank you for your five star review for Ginevra, I will make sure she and her Director, are aware of your comments. Kind regards, Sarah Tranter
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £1,250,000 | £1,250,000 |
| Lettings | 86% | 73% | £1,250 | £4,225 |
Dexters
388 Chiswick High Road, London, Greater London
W4 5TF
020 8995 4321, 020 8995 5439
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Amy
By : 'Oliver'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW8
@Amy Butler Your high level of service and communication were greatly appreciated. Your market knowledge and attention to detail were extremely helpful throughout the search... Read Full Review
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Alex
By : 'Georgina'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : W4
I normally hate being cold called but Shahida sounded so warm and friendly and so cute that I decided to go along with Dexters instead of just sticking with my previous agent. She and all her team have worked really hard to find the right tenant while I was abroad. They gave me regular updates and... Read Full Review
By : Lucy
Jul 11, 2024Dear Georgia, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards,...
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By : 'M.'
Services : Letting( As a Tenant )
Rent PCM : £2490
Would you recommend ? : No
Postcode : W4
They are unprofessional, lied, a responsible, I really had a bad experience with them , they are destroyer please please do not trust dexters , they really played me... Read Full Review
By : Barbara D
Aug 19, 2021I agree avoid Dexters Chiswick - liars, schemers, they will play you. The general theme throughout is that they lie & you can't trust them. Georgina McConnell is a property manager at Chiswick...
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Narayan
By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £3300
Would you recommend ? : Yes
Postcode : W4
Narayan, and all the team at Dexters Chiswick, were really helpful and proactive in finding us a suitable house. Narayan was focused on working out exactly what we needed, and was very positive, patient and prompt in letting us know about appropriate properties and getting us there. Thank... Read Full Review
By : Evie Fisher
Jul 26, 2021Dear Chris, It’s great to hear that you have had a brilliant experience with Narayan and the team in our Chiswick office. Reviews are really important to us and your feedback helps us ensure we ...
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Narayan
By : 'Leon'
Services : Letting( As a Tenant )
Rent PCM : £1699
Would you recommend ? : Yes
Postcode : W4
GOOD EVENING TO THE WORLD, at these unpredented times I just want to say a big thank you to NARAYAN from CHISWICK DEXTERS for help me to find and secure my second home, put to me and my future wife in a positive light not only did NARAYAN put a roof over my head but put my mindset and wellbeing in... Read Full Review
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Sacha
By : 'Wanessa'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : W4
If only all staff at Dexter's were like Sacha at the Chiswick branch, would be amazing! She goes above and beyond, have never dealt with a member of staff from a state agent with so much professionalism. My 5 stars to Dexter's Chiswick is because of her, what an excellent customer... Read Full Review
By : Sarah Tranter
Jan 22, 2021Dear Wanesa, Thank you for your 5 star review! I will ensure that your comments are brought to the attention of Sacha and the team. Kind regards, Sarah...
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By : 'M'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £1250000
Would you recommend ? : No
Postcode : W4
They are liars. I rang to request a viewing on one of their houses for sale. I was told it went under offer 6 weeks prior. This was not the case on any website. In fact, I learned from another source that the property in question was recently rented for a 2 year period. The Dexter’s... Read Full Review
By : Sarah Tranter
Jan 22, 2021Dear M Thompson, I am sorry to read your review. As I have been unable to locate you on our database, please can you contact me at sarahtranter@dexters.co.uk with further information. Kind regards...
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Genevra
By : 'Kate'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W4
I've been looking around for a flat but this agency provided me the fastest service, thanks to Ginevra. Thank... Read Full Review
By : Sarah Tranter
Jan 22, 2021Dear Kate, Thank you for your five star review for Ginevra, I will make sure she and her Director, are aware of your comments. Kind regards, Sarah...
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Genevra
By : 'FRANCESCA'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W4
Ginevra was extremely amazing in helping me with my search and even though i didn't end up renting through dexters was by far the best... Read Full Review
By : Sarah Tranter
Jan 22, 2021Dear Francesca, Thank you for leaving us a five star review. It's great to hear about your experience with Ginevra and I will ensure your comments are passed onto her and the Director for the...
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Genevra
Kate
By : 'Maureen'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : TW8
Very unprofessional, complete lairs, will say anything to you but so the complete opposite. Particularly Genevra, does not reply, extremely unprofessional, agreeing to conditions then lying about it. * Walk away from Dexter's...they don't... Read Full Review
By : Sarah Tranter
Nov 10, 2020Dear Maureen I am sorry to read your comments and understand you are dealing with the Manager of the Chiswick office in relation to this. Kind regards Sarah Tranter Senior Customer...
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By : 'Robert'
Services : Other
Would you recommend ? : Yes
Postcode : W4
Dexters were extremely efficient and well mannered in finding potential buyers for our house and a property to buy on the other side of London. In the end for personal reasons we did not go ahead with the sale and purchase but have only praise for Dexters for their keenness, patience and... Read Full Review
Quite Reasonable (though we did not proceed with purchase and sale)
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Natasha
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W4
I had a great experience renting my flat out with Dexters. They found me new tenant within 2 days after my previous agent taking 6... Read Full Review
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By : 'JMC'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : W4
A disappointing experience. We did sell a house through them, but I wouldn't trust their advice again. They were not honest with us, and the move itself was unnecessarily difficult. Results and commission is all they are concerned about, and they would not adjust their sizeable fee even when... Read Full Review
See above
By : Marilyn Plews
Dec 5, 2018Dear Sir/Madam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with...
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Kate
By : 'Insider'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1525
Would you recommend ? : No
Postcode : TW8
Totally shocking experience with this agency... After putting an offer on for the property and having it accepted with confirmation by both the landlord and Kate. Kate took a holding deposit from us and requested us for additional information on the evening of 05/11, On the same evening we... Read Full Review
By : Marilyn Plews
Dec 5, 2018Dear Sir/Madam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk I would like to look...
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By : 'Lisa'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W4
No clue why the google reviews are full of five stars. Shocking experience. I found out Dexter is badly managed from a viewing. The property I viewed was literally next to the Chiswick office, so that I presumed I would be in time for the next viewing with other agency. However, they made me wait ... Read Full Review
By : Marilyn
Jul 20, 2018Dear Lisa, Thank you for your feedback, however I am very sorry to read that you have been unhappy with our Chiswick office. As I am unable to find your details on our database from your review,...
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By : 'Nancy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W4
Well what can I say probably the worst experience we have had. Whist living in the property they were incredibly slow to act on anything, we were without a shower for 10 days in the end we contacted the landlord directly, paid for it to be fixed and the landlord reimbursed because dexters were not... Read Full Review
By : Marilyn
Mar 15, 2018Dear Nancy, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more ...
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Natasha
By : 'GSL'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W4
Natasha Cree is a wonderful agent, truthful and reliable and someone we have been trusting for a while now without ever being let... Read Full Review
By : Marilyn
Oct 17, 2017Dear GSL, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is...
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Sacha
By : 'Abdul'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W4
Very slow to respond. Doesn't check emails and doesn't return your calls. Because of this even after agreeing on the offer, completing the references, paying all fees, and even after tenancy agreement is issued we lost the rental... Read Full Review
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By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W4
They have been completely useless. They've been quick to chase us for money and very slow to respond once we've proved we've already paid. They manage to get every contract wrong, each time someone new joins or leaves - we're currently on revision 4 of the latest one. They take a long time... Read Full Review
By : Marilyn Plews
May 3, 2017I am sorry to read that your experience with our Dexters Chiswick office has not been as we would expect it to be.. I would very much like to review this with the office if you could email me with...
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Sacha
Alex
By : 'Ms'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ELLE
GREAT AGENT, GREAT EXPERIENCE - Michael Varilone and Andrew Shaw were both very lovely people to deal with, gave me honest and weekly feedback with regards to viewings which took place - I would definitely say their fees are justifiable as they were able to let the property within a week of taking... Read Full Review
By : Marilyn
Oct 28, 2016Hello, I am the Head of Customer Relations here at Dexters. I just wanted to say thank you for your kind comments about the service you received. Feedback is very important to us and it is always ...