The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 2250 Reviews
98% Recommended
82% sales valuation accuracy
80% letting valuation accuracy
80% sales fee satisfaction
80% letting fee satisfaction
Dexters
349 West End Lane, London, Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
476 | 57 | 1033 | 285 | 121 | 17 | 81 | 7 | 68 | 104 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 82% | 80% | £73,400 | £9,800,000 |
Lettings | 80% | 80% | £350 | £7,000 |
e-mail info@martinandwright.co.uk which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 8/18/2015, 2:42:42 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Disappointed'
Branch : Clapham High Street, 55 Clapham High Street
Services : Letting( As a Tenant )
Sold price : £2100
Would you recommend ? : No
Postcode : SW9
Review William Elphinstone and Dexters I had an incredibly disappointing experience with William Elphinstone and Dexters. After scheduling a viewing Flat 1, 127 Landor Road, Stockwell, London, SW9 9JD Friday, 0703 at 15:00, I was left extremely frustrated. I spent over an hour preparing and ... Read Full Review
Alfie
By : 'Cptn'
Branch : Twickenham, 84 Heath Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
I would like to express my sincere gratitude to Alfie Brown his outstanding professionalism and dedication. Throughout the entire process, everything was handled with great clarity and efficiency. His deep understanding of both the business and the market, combined with his ability to connect with ... Read Full Review
Sandra
By : 'Johnson'
Branch : Canary Wharf, 39 Westferry Road
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : No
Postcode : E14
We previously rented a 2B2B flat for 2 years with Dexters. At check-out, we paid Dexters to hire a professional cleaner for check-out cleaning. The property was left in good and clean shape. However, Dexters still requested to claim £345 from our deposit. Post negotiation failure, we went through ... Read Full Review
Billy
By : 'Alice'
Branch : Dartmouth Park, 64 Chetwynd Road
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : N7
Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and very responsive. He managed all the stakeholders well when timings got tight at the ... Read Full Review
By : 'Ludivine'
Branch : Clapham, 28 Abbeville Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4
I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I need them! Today I locked myself out by accident and they were able to help in a few minutes! Very helpful, professional and kind ... Read Full Review
By : 'Guzel'
Branch : St Margarets, 1 Chertsey Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and agents we encountered, Noran proved to be the most professional. He was always punctual and confirmed every appointment exactly as requested—via email. He answered countless questions ... Read Full Review
By : 'Thomas'
Branch : Kensal Rise, 62 Chamberlayne Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW10
Excellent work throughout our purchase, team were very helpful in what was not such a straightforward ... Read Full Review
Jess
By : 'Ed'
Branch : Hampton, 93 Station Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW13
Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you ... Read Full Review
Tom
By : 'Maryam'
Branch : London Bridge, 54 Borough High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE1
I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the jump- super informative, responsive and gave me great results. I was super happy with my sale and couldn't recommend Dexter's London Bridge ... Read Full Review
Seda
By : 'Jack'
Branch : Islington, 76 Upper Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
Working with Seda was an absolute pleasure. She was so proactive and responsive in finding us a property. She worked hard for us and had a great understanding of our wants and needs. We are so happy with the property we found and we wouldn’t of found it if we didn’t have ... Read Full Review
By : 'MEG'
Branch : Pimlico, 50 Churton Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW1V
The worst estate agents I have ever dealt with. I have been renting through them for 18 months and the end of the tenancy was so stressful because of them. They were calling me with differing pieces of information. Overcharged me because they got the date of our tenancy end wrong. Accused me of not ... Read Full Review
Amy
By : 'Oliver'
Branch : Chiswick, 388 Chiswick High Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW8
@Amy Butler Your high level of service and communication were greatly appreciated. Your market knowledge and attention to detail were extremely helpful throughout the search ... Read Full Review
By : 'POOR'
Branch : Twickenham, 84 Heath Road
Services : Sales( As a Vendor )
Sold price : £605000
Would you recommend ? : No
Postcode : TW1
My flat has been with Dexters since March. While i was happy with the regular communications .I was flabbergasted to receive a call stating they have removed my listing as i should go somewhere else as they are struggling to sell. I asked for them to wait as i was away and they told me it has ... Read Full Review
Alex
By : 'Georgina'
Branch : Chiswick, 388 Chiswick High Road
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : W4
I normally hate being cold called but Shahida sounded so warm and friendly and so cute that I decided to go along with Dexters instead of just sticking with my previous agent. She and all her team have worked really hard to find the right tenant while I was abroad. They gave me regular updates and ... Read Full Review
By : Lucy
Jul 11, 2024Dear Georgia, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards,...
By : 'Cristina'
Branch : Maida Vale, 298 Elgin Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W9
Avoid, horrible, unprofessional, awful people Avoid. Avoid if you want to save yourself the stress and a horrible experience. The worst, the worst, the worst state agency I ever dealt with. A bunch of unprofessional, Liars, dishonest, rude, and lousy people. Especially the branch manager of the ... Read Full Review
By : Matty
May 13, 2024Agreed. Shocking firm. Lied to me. Failed me. Then lied again. The CEO Andy Shepherd is too scared and too above anyone else to get involved with anything. His minions are complete wasters and...
By : 'cst'
Branch : Shepherds Bush, 53 Shepherds Bush Green
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : W14
Dexters is one of the worst lettings agencies I had the misfortune of dealing with. Here are the list of just few of things that happened while renting one of their properties in Kensington. - on moving in: pizza was found behind radiator. Hair everywhere. They admitted to only having spot cleaned ... Read Full Review
By : Lucy
Jul 11, 2024I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you....
By : 'michael'
Branch : Kew, 2 Mortlake Terrace
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW9
The worst estate agent ever (Kew office). Double check everything and don't assume they will act professionally or in your ... Read Full Review
By : Lucy
Jul 11, 2024Dear Michael, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma,...
By : 'Benjamin'
Branch : Canary Wharf, 39 Westferry Road
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : No
Postcode : E14
They just care about their fee, when viewings came at the end of tenancy they were harassing me and calling despite me saying I am on holiday sometimes even 5 times in a row when I didn’t pick up. It is only when I told them I will report them to the police for harassment that they were ... Read Full Review
By : Lucy
Jul 11, 2024Dear Benjamin, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma,...
By : 'Mike'
Branch : Hampton, 93 Station Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : TW12
Modern theives, I haven't viewed the property, I havent sign any aggrement, I havent sign any forms but they widraw £430 they said its their payment for wasting their time. They sold my personal information to a bad not reputable with bad reviews third party ... Read Full Review
By : Lucy
Jul 11, 2024Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further ...
gareth
By : 'Jason'
Branch : Highgate, 35 Highgate High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N19
I appointed Dexters Highgate office to rent my property. They let it at the first viewing. Throughout the tenancy I found their staff attentive and courteous. The lettings manager Gareth Parry was always professional and forthright in our exchanges, in the few instances when there were ... Read Full Review
By : Lucy
Jul 11, 2024Dear Jason, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards,...