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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 19 Reviews
95% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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By : 'Dhananjay'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : OX51
I had to prematurely cancel my contract due to personal reasons, I was told to pay marketing charges for re letting the property which is ridiculously high (this is agreed with the landlord and letting agent), this charge was not made clear and transparent at the time of signing the contract. The contract mentions - a " reasonable" charge will be levied. I had the most pathetic experience interacting with Christina Morris, she was never in the receptive mode and said that I should not "bully" the landlord - which is the most atrocious way to talk. I had to reprimand her to mind her language and do not make any statements which I never said. Just to make you all aware - I never called the landlord, just emailed them so that I can get approval to leave the contract. Corrine at the Kidlington is the most confused of the lot, she should take courses in effective communication, she just going on talking without hearing to what the person in front is saying. All in all from 2 months notice period - there was only 2 viewings and none were converted. They were trying to extract money from both the landlord and the tenant. I would not recommend them - a highly unprofessional set of people just to make money - customer service is the last thing you can expect from them. It would be a miracle if i get the 307 pounds which they have taken as "marketing charges" .
1. Make sure i get my deposit money back - since i have given 2 months of written notice. 2. Establish a very good communication channel between the landlord and the tenant. I was asked by the landlord to speak to Oliver James, and Oliver James replied - please speak to the landlord since i am not aware of the details !!. 3. Return the money taken for marketing charges back to me (307 pounds), since you could not find the a new tennat in 2 months time.
By : Ox11
Apr 15, 2015David Wilkins and his colleagues are the rudest, most unprofessional estate agents I have ever come across. Personal details I had been discussing with David had been 'discussed' in the office, and I had been insulted in emails and over the phone by two members of staff. Lazy, unhelpful and do not know how to to communicate with clients. Would absolute not recommend this incompetent bunch.
By : Di
May 2, 2016Dananjay was our tenant and left the flat in a very bad way!! Children had scribbled on the walls and the taps were destroyed by using what must have been toilet cleaner. The dining table had been scribbled on and had to be sanded & re varnished. The worst tenant ever very very demanding and left the place in a state. The deposit never covered the loss of rent or the damage!!!! So how can he bad mouth a good agent.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £33,500 | £615,000 |
| Lettings | 100% | 99% | £0 | £0 |
Martin & Co
10 Oxford Road, Kidlington, Oxfordshire
OX5 1AA
01865 379262
Last updated at 11/30/2, 12:00:00 AM by allAgents
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By : 'AK'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX5
Oliver James has a major presence in the Oxfordshire property market. I bought my first property through them. Also, when I rented out the property, they found the tenants for me. Overall, I have been very happy with their service. They are highly knowledgeable about the local property market. They ... Read Full Review
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By : 'ThersitesTroja'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX5
As first time buyers we found Sarah at Oliver James to be very helpful in guiding us through a complex... Read Full Review
Reasonable
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By : 'Raj'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX5
I was very pleased with the service l got from oliver James . Sarah was alway on top of things and without her this sales of my property would have not happened. I thank you all the staff at Oliver James especially Sarah & Ian. It's been a pleasure doing Buisness with you . Kind regard Raj... Read Full Review
good
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By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £422500
Would you recommend ? : Yes
Postcode : OX25
After a poor experience with another estate agent, Oliver James restored our faith! Ian showed us a range of properties and got a feel for our likes and requirements. We ended up buying a property that we'd seen online and didn't think was for us, but on his recommendation we visited and it was... Read Full Review
N/A
By : Ian Henry
Jul 7, 2017Thank you so much for your kind words! I hope you are both very happy in your beautiful new...
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By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX25
Ian, Sarah, Sam and Debbie have been so helpful all through the sale and couldn't have been kinder when my house had a burst pipe - going above and beyond the call of duty; I am so grateful to them that a drama didn't become and crisis. Extremely professional in all their dealings while never... Read Full Review
Absolutely fine
By : Ian Henry
Jul 5, 2017Thank you for your kind comments! Im delighted that you were so happy with the service we...
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By : 'Patricia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX7
From my first contact, all the staff at Oliver James were efficient, helpful and knowledgeable. All actions related to the sale were promptly and professionally carried out. We were very happy with their advice and pleased with the... Read Full Review
Very reasonable and certainly worth the money.
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By : 'Anon'
Services : Surveying
Sold price : £400000
Would you recommend ? : Yes
Postcode : OX5
Ian has always been responsive to any requests I had and was proactive in keeping me updated on progress without unnecessary contacts. This smooth informal exchange of information between vendor and buyer has efficiently complemented the more formal dialogue between solicitors to enable us to... Read Full Review
N/A
By : Ian Henry
Jun 15, 2017Thank you for your kind...
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By : 'M'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX25
Really helped hurry things along through the purchase process , was very vigilant and always had the completion on his mind. Well... Read Full Review
By : Ian Henry
Jun 2, 2017Thank you for the kind comments Mr Dye. I am very happy that we managed to push the purchase through for you. Best of luck in your new...
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By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £615000
Would you recommend ? : Yes
Postcode : OX15
I was delighted with the way that Ian dealt so sensitively with the sale of my mothers house - really helpful in all aspects. Communication was good and always... Read Full Review
Appropriate and reasonable fees
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By : 'Emma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX15
Superb service from all at Oliver James. Particular praise must go to Ian Henry, who was amazing. i would not hesitate to recommend this firm to anyone. Well... Read Full Review
Very fair
By : Ian Henry
Apr 4, 2017Thank you for the kind words. It was an absolute pleasure working with you and I am so happy we managed to achieve such a good price for your beautiful home for you in such a short space of...
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By : 'Rob'
Services : Sales( As a Vendor )
Sold price : £540000
Would you recommend ? : Yes
Postcode : OX7
Professional and pragmatic approach adopted by Oliver James throughout. Persistence during the exchange/completion process kept everything on track despite delays further down the... Read Full Review
Oliver James agreed a fixed fee at a reasonable rate.
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By : 'Moving'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX5
I recently completed my house sale through Oliver James. They were efficient and diligent throughout. Ian was managing my sale and did a good job, as did Sarah and Sam at the beginning of the sale process. I've been very happy using Oliver... Read Full Review
Transparent, reasonable and no hidden extra charges!
By : Ian Henry
Feb 9, 2017Thank you so much for your glowing review! I am so glad we were able to help you with the sale of your beautiful barn conversion. It was always an absolute pleasure to have you as a...
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By : 'LJ'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX5
We have had a very positive experience selling the property with Oliver James. They maintained good communication throughout and coordinated the sale from start to finish. Everyone in the office were very friendly and approachable and nothing was too much trouble. They supported our requirements... Read Full Review
We found the agents fees to be very competitive, and reasonable
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By : 'CB'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX5
We liked the straightforward, down to earth approach of all members of the team we had dealings with. We were kept well informed of viewings and progress throughout the selling... Read Full Review
Very reasonable compared to those quoted by other local agents.
By : Ian Henry
Dec 22, 2016Thank you so much for your kind...
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By : 'Christian'
Services : Sales( As a Buyer )
Sold price : £640
Would you recommend ? : Yes
Postcode : OX2
We were very happy with the entire move. Ian Henry was very helpful and always available. He communicated well between us and the sellers and helped to keep everyone's nerves at bay. The entire process is stressful enough, so we are glad that we could rely on... Read Full Review
We did not have to pay fees as we were buyers.
By : Ian Henry
Dec 22, 2016Thank you so much for your kind...
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By : 'Elsa'
Services : Sales( As a Vendor )
Sold price : £33500
Would you recommend ? : Yes
Postcode : OX25
Thanks again for selling the house, the whole process was dealt with so well from the initial valuation to the completion. It is clear that you care about your clients and take a lot of trouble to maintain a high standard. We have total confidence in Oliver James and have sung your praises to all... Read Full Review
Very good value, well worth it for the complete service.
By : Ian Henry
Dec 22, 2016Thank you so much for your kind...
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By : 'Plum'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX2
Ian and the team at the Kidlington office, provided an excellent service in selling our family home at a very difficult time. They made the whole process easier and we were amazed at how quick the whole process took. Huge thanks. We would recommend them most... Read Full Review
We were really happy with the agent fees.
By : Ian Henry
Dec 22, 2016Thank you so much for your kind...
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By : 'Di'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX5
I have found these to be great Agents and 2 people I mention I have had a lot of dealings with along with Corinne who has also been most helpful whenever I have needed to speak to them. We are now on our 2nd set of tenants with them and they handled the changeover very well despite the previous... Read Full Review
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By : 'Dhananjay'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX51
I had to prematurely cancel my contract due to personal reasons, I was told to pay marketing charges for re letting the property which is ridiculously high (this is agreed with the landlord and letting agent), this charge was not made clear and transparent at the time of signing the contract. The... Read Full Review
1. Make sure i get my deposit money back - since i have given 2 months of written notice. 2. Establish a very good communication channel between the landlord and the tenant. I was asked by the landlord to speak to Oliver James, and Oliver James replied - please speak to the landlord since i am not aware of the details !!. 3. Return the money taken for marketing charges back to me (307 pounds), since you could not find the a new tennat in 2 months time.
By : Ox11
Apr 15, 2015David Wilkins and his colleagues are the rudest, most unprofessional estate agents I have ever come across. Personal details I had been discussing with David had been 'discussed' in the office, and I ...
