I have had an absolutely dreadful experience with Foxtons, particularly their Mayfair & Marylebone branch. From the very beginning, their service has been marked by negligence, incompetence, and a total disregard their clients. Despite multiple attempts to engage with their team regarding serious ... Read Full Review

The worst experience I have had while renting in London in the past 8 years. Foxtons rented out an apartment with no working heating and never did anything to resolve the matter. They as well as the landlord were aware of this issue beforehand and failed to mention anything during the enquiry about ... Read Full Review

Pathetic experience with Harriett. Worst agent ever. So unhelpful, aggressive, rude. Worst delivery of apartment, worst agent. Such bad attitude by Harriett... Read Full Review

Horrible experience! Rented a very expensive furnished rental in Chelsea with agent (David), based in Marylabone office. He was arrogant with a major attitude. The flat which was supposed to have working Internet (part of my rental agreement) did not work the entire time! This impacted my job.... Read Full Review

The system wouldn't allow me to give no stars, so here's 1. Harriet is an absolute displeasure to be around, let alone work with. Her attitude and sense of entitlement makes it impossible for one to even have a desire to communicate with. She is rude, passive aggressive, completely unable ... Read Full Review

Absolutely horrible experience from start to finish. I rented a one bedroom flat in Merchant Square (Paddington) for a year and since singing the contract my life has become hell. I should have realised something was off already at the start when I paid the holding deposit, then the day after I ... Read Full Review

The agent was unbelievably rude, telling me that he doesn't want to "waste his time" by showing me a property I told him multiple times that I am interested in. He said excuses like "it has no electricity", which is obviously a lie. When I asked if there is another... Read Full Review

Unfortunately, I have had a very negative experience with Foxtons in my recent move. They sent me a failed reference checks and had me contact two of my previous landlords to see what was happening, when actually the Reference checking Agency had not even talked to the previous landlords.... Read Full Review

I am a landlord and have been renting my flat in Mayfair through Foxtons for a number of years now, on and off. I can recommend them in so far as they have consistently achieved the asking price, and the flat has rarely been left unlet for more than 2 weeks. They have been thoroughly professional... Read Full Review

Absolutely worst service I have ever received from an estate agent. Unhelpful, slow, arrogant and incompetent. Fell victim of their own success - avoid at all costs. Tried to rent out my flat with them. Took two weeks to respond to email asking to market it asap, refused to take keys on Saturday... Read Full Review

I dealt with both Fiona in the Marylebone office and her colleague Hannah from the Park Lane office, over a period of 3 weeks as I organised to relocate from Central Scotland to London, and thoroughly enjoyed the experience, Both staff were friendly, accommodating, enthusiastic and highly... Read Full Review

In a word, rude. The agent was, as expected, friendly and eager to help. Talking to his manager though, I've realized that I don't want to spend a day being tied to this agency, yet alone for a 2 year contract. I can get my professional integrity questioned for free - I don't need to pay an... Read Full Review

I knew Rob Hockedy from last year when we were looking for a flat for our son who is studying in London. This year we needed another flat because he was moving out of the first one. It took only one email to have Rob come back with a list of viewings for next day!To us, planning is everything... Read Full Review

This is just to put on record that my wife & I are delighted with the way Foxtons have dealt with us, in particular we single out Harriet Mawle who has gone out of her way to take care of us, she should be... Read Full Review

Prior to contacting Foxtons, my opinion of estate agents was beneath rating. My experience of Foxtons has caused me to completely re-think my use of agents. The Foxtons website contains properties that exist, and are described accurately and realistically. The availability for viewing these... Read Full Review

I found the lettings manager Michael Knowles and his team at Foxtons Marylebone to be highly professional, efficient and courteous. They found me an excellent tenant immediately and everything was arranged in a timely and co-ordinated manner with a minimum of... Read Full Review