It's without surprise that I've found Douglas Allen to be an awful estate agent. We should have listened to our own judgement to begin with when we were approached about selling our flat as Sale By Tender. We considered the practice totally immoral, but were talked round in to doing it by Dan. ... Read Full Review

Mr. Goldsworthy has from day one impressed us with his excellent knowledge of the area. and accepted our own valuation as marketable. He actually informed us how long the property would be sold, and he was proven right. for me an impressive feat. The office arranged for a photographer, and were... Read Full Review

Good experience and would would recommend the branch. Good at keeping in contact and letting me know what was going on and helped me secure a really nice flat. Would use them in the future. Felt like they were a honest group of... Read Full Review

Carl was very helpful and guided us on selling our property, we had a shaky start with other team members regarding viewings but Andrew Bilby more the compensated for this with his dedication and "over and above duty " help solving problems that our solicitors could not or would not ... Read Full Review

Andrew Bilby from Douglas Allan has given a Great service, great help and guidance to a first time buyer. highly... Read Full Review

While I didn't appreciate the way the first person handled the pre-sales and were not obviousley useful (i.e never called me back after viewing, then became pushy, ...), I thought that Andrew was indeed very helpful and handled the case... Read Full Review

Andrew was fantastic help throughout the whole of the process. It was a bit of a nightmare purchase as first the tenants refused to move out for months and months, and then there were a series of price hike in the 11th hour from the vendor. Throughout the whole period of acquiring court orders... Read Full Review

Douglas Allen handled the purchase, including the conveyancing, of my flat with integrity and professionalism. As a first-time buyer they helped me handle a potentially very stressful time with relative ease. Everything ran as smoothly as is possible. would recommend them to other potential... Read Full Review

Wow I used Douglas Allen to find my 1st property and the service I received from Dav & Carl was by far the best compared to the other agents I dealt with. They regularly contacted me with new properties and were very professional throughout the sale process. Everything went through very... Read Full Review

Thank you Douglas Allen @ Dalston. With out you guys I am not sure it would of ever gone through, I instructed my own solicitors, not Douglas Allens as they were local and they was bad lost my first buyer due to my own solicitors and the agent saved the day with the 2nd buyer. With out Andrew... Read Full Review

I recently bought a property through douglas allen in dalston and was very impressed with the service and how efficient the branch is. I initially met with a delightful young man Nigel who was very helpful in finding what I was looking for and a credit to estate agency. His manager Carl helped... Read Full Review

I had the pleasure dealing with a lovely lady called Anita Kaur, Carl and Andrew in the closing stages of the sale of my property, I also dealt with thier in-house solicitors Baines and Partners. I have to say from start to finish they have been absolutely fantastic, I cannot praise them enough. ... Read Full Review

I recently sold my property via Douglas Allen Dalston branch and I have to say they were superb throughout the whole process. I initially dealt with Dav who was head and shoulders better then any other agent I dealt with he managed to sell my property within 2 days of it being on the market and for ... Read Full Review

I bought my property using Douglas Allen and found them to be excellent. Dev was very professional, polite and always kept me informed about the process and returned my calls promptly. He was on top of the transaction and was also good at chasing up the solicitors so all in all my purchase went... Read Full Review

The agents were very patient with a lengthily sale and helped to push through various bits with the mortgage, solicitor and vendor. They also let me look round the property loads of times, even after my offer was accepted, and after I had exchanged. Overall, very helpful and one of the more genuine ... Read Full Review

In the whole we found Douglas Allen as an agency very professional and friendly and we had good contact with the agent who was dealing with both our sale and purchase. The only thing we had a problem with was we were not told about the offers on our flat until they had the highest one i... Read Full Review

Andrew Bilby was absolutely brilliant. He handled our very complex purchase, with 5 solicitors and conveyancers and court orders involved. He was far better informed than the solicitors involved, and also thought ahead. He kept me closely informed, and reacted immediately and constructively to my ... Read Full Review

Did not agree with the way they market the price and not listening to the customer's opinion. Should not pressure the vendor to make a quick... Read Full Review

They knew their market, and the property sold very quickly, even if completion was eventually delayed for a number of months because of the buyer's circumstances. No fault of the agent, who always had an alternative buyer available if I had chosen to pull out. As it was, they were always... Read Full Review

Andrew was responsive and professional throughout a rather difficult and protracted sale. He answered my queries promptly and kept the sale moving forward. I would definitely recommend him as an... Read Full Review