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The UK's Largest Customer Review Website for the Property Industry
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3.1/5, 11 Reviews
55% Recommended
63% sales valuation accuracy
0% letting valuation accuracy
75% sales fee satisfaction
0% letting fee satisfaction
Carl
By : 'Donna'
Services : Sales(As a Vendor)
Sold price : £251000
Would you recommend ? : No
Postcode : BB4
We had an awful horrendous 13 months dealing with Carl of Ewemove Rossendale selling our home. As far as he is concerned, after he gets you a buyer that’s it for him. It’s job done. He finds it an utter inconvenience if you contact him again for updates on your sale, god help you should you need any help progressing your sale after an offers been accepted as he is simply not interested and to be honest he doesn’t have the required skillset to progress the sale anyway as we unfortunately found out after dealing with him when our first two sales fell through. He is a truly awful estate agent who only cares about conducting viewings. After that the sale of your property will go in the direction it goes. Carl acts as an observer and certainly not as a skilled, helpful & caring estate agent. Carl will waffle on to you and try and say all the right things to you on the phone about your sale then in reality after speaking with you, when the phone call ends will do the bare minimum to help and he proved that to us over and over again. Carl is clueless what to do to help should your sale need help after an offer has been accepted and he shouldn’t be allowed to run an estate agent. He is also arrogant and rude. On our third sale (previous two sales with Carl fell through), a full month into the sale we’d heard literally nothing from Carl, no contact from him at all, so myself and my husband simply asked Carl for an update. A full week with passed still no update from Carl so i had to complain to Carl’s head office as he wouldn’t return our calls and wouldn’t provide us with any update. We tried to contact Carl a maximum of once a day during that week. Carl didn’t return any of our calls. A full week later when Carl eventually returned our calls, and only because of our complaint to his head office, Carl then thought it was appropriate to shout and rant down the phone to my husband, his exact words were, ‘I’m fed up of you bugging me every half an hour’. We simply asked Carl Green politely and in a civil manner for an update of our third sale. That’s it. Nothing more. And this is exactly how Carl green dealt with the situation. It’s staggering to say the least. We still haven’t had any apology. The amount of stress and extra expensive Carl caused us is inexcusable. He is completely untrustworthy, incompetent, inept, unprofessional and reluctant to simply help progress sellers sales after he’s got you a buyer. He’s all about viewings. I wouldn’t wish anyone else to have to go through what we did dealing with Carl Green. Never again.
By : Deborah Lofthouse - EweMove Customer Service Manag
Feb 2, 2021Hi Donna, We're sorry to hear that you were disappointed with the service provided by Carl, which we have discussed with him. We understand that it has been a difficult few months as the first two sales fell through and we know how stressful this can be. Your feedback has been taken on board by Carl and we are glad that the sale was eventually concluded for you.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 63% | 75% | £150,000 | £300,000 |
Lettings | 0% | 0% | £1,100 | £1,100 |
EweMove.com
Cavendish House, Littlewood Drive, Cleckheaton, West Yorkshire
BD19 4TE
01274 888750
By : 'Mick'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : KT23
So you have actually drove me to suicide, the flat wasn't ready and needed a weeks work done yet you let me move in and let the work go on around me. Oh and my personal belongings were stolen during that period. Now you have 2 rent payments from me, one on the 14th Aug and one today and... Read Full Review
By : 'Jane'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SY1
Really disappointed that the Shrewsbury office would not take on the property management of a flat in Shrewsbury, as their books were full. I hope they are not selective on areas, after my details were put through from head office. Love the name and all the good reviews sadly, they are making... Read Full Review
Carl
By : 'Donna'
Services : Sales( As a Vendor )
Sold price : £251000
Would you recommend ? : No
Postcode : BB4
We had an awful horrendous 13 months dealing with Carl of Ewemove Rossendale selling our home. As far as he is concerned, after he gets you a buyer that’s it for him. It’s job done. He finds it an utter inconvenience if you contact him again for updates on your sale, god help... Read Full Review
By : Deborah Lofthouse - EweMove Customer Service Manag
Feb 2, 2021Hi Donna, We're sorry to hear that you were disappointed with the service provided by Carl, which we have discussed with him. We understand that it has been a difficult few months as the first...
By : 'Philip'
Services : Sales( As a Vendor )
Sold price : £251000
Would you recommend ? : No
Postcode : BB4
Carl green of ewemove Rossendale is the most unprofessional estate agent we’ve ever had the displeasure of selling a property with. He’s completely uninterested & unwilling to help in the sales process after a buyer has been found. God help you should your sale have any... Read Full Review
By : 'SLM'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : No
Postcode : SS2
During the selling process, the real estate agent was willing to deal with the selling of the house content (few items). When the house was finally sold, the money of the items left in the house were not transferred to my account, but the money still on the real estate agent' hands. After... Read Full Review
By : 'Emma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO32
Sarah Neil (York) is an absolute star! We cannot thank her enough for being such a support and help during our house sale and subsequent move. We found her to be very friendly, down to earth, open and honest at all times. She has gone above and beyond to ensure that the stress of moving was at a... Read Full Review
Very Reasonable
Ben
Ben
By : 'Margaret'
Services : Sales( As a Vendor )
Sold price : £283000
Would you recommend ? : Yes
Postcode : LU1
Highly recommed Ben to sell your house.He made it stress free for me.very friendly and helpfull kept me updated, always answered my calls.Help with other things not related to sell of house.Sold house very quickly subject to contracts. Difinitely recommend ben at ewemove to any one looking for an... Read Full Review
good
By : 'Alan'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : B659
Date Crawley is very professional in his approach, the pictures he took of my house were excellent. The house sold within 2 weeks. My only niggle with Dave was at times the communication as to the progress of the sale was hit and miss at times with myself having to contact him to get updates. That... Read Full Review
They charged me 1% of the sale price, but we'll worth it.
Mark
By : 'Stephen'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : AB12
Ewemove estate agent was absolutely helpful in the sale of my house in Aberdeen. Mark Allan the ewemove personnel is a very proactive, diligent and competent professional such that I was able to get an offer for my within the deadline date. He was constantly available to provide updates on the... Read Full Review
The agency fee is good and considerate with regards to payment after deal has been completed
By : 'The'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LN4
So pleased with Derri the way she produced the package of description, photos, 3D floorplan and the overall site. We sold within a week of house going onto market. Stress free as she conducted the viewings. Would use Ewe Move agai... Read Full Review
1 percent plus vat worth every penny.
By : 'KelzBBB'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Simon at Ewemove was extremely helpful and friendly throughout the whole process of renting our property through him, The application process was easy to complete online and unlike the other agents we had viewed properties with we did not have to pay any fees until we had been checked and accepted, ... Read Full Review