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4.3/5, 33 Reviews
85% Recommended
0% sales valuation accuracy
78% letting valuation accuracy
100% sales fee satisfaction
88% letting fee satisfaction
By : 'Cristian'
Services : Letting(As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : TW12
Quite possibly the worst experience I have ever had. Absolutely disgusting! So disappointed. They take your money and then leave you in a house in a total mess. Three months later I still have doors hanging off and mould all over the conservatory. Please don’t use this company
By : Louise Smith
Jul 9, 2021Dear Cristian, I am sorry to read your review and have brought this to the attention of the Director for the area to discuss with the team and we will be in touch. Kind regards, Sarah Tranter Customer Relations Team
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 0% | 100% | £249,000 | £800,000 |
Lettings | 78% | 88% | £750 | £2,295 |
Snellers
197-201 High Street, Hampton, Middlesex
TW12 1NL
020 8783 0083
No procedure set.
Last updated at 9/28/2021, 4:15:31 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Alina
By : 'Calvin'
Services : Sales( As a Buyer )
Sold price : £650000
Would you recommend ? : Yes
Postcode : TW12
This was my first time working with Snellers and they went above and beyond to provide exceptional service. Thanks to their expertise and hard work, I was able to find my dream home within my budget. They negotiated on my behalf, ensuring I got the best deal possible. I couldn’t be... Read Full Review
By : Lucy
Jul 11, 2024Dear Calvin, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer...
Charlotte
By : 'Wayne'
Services : Online Auctions
Sold price : £249000
Would you recommend ? : No
Postcode : TW12
Very good at booking you in for viewings. The 2 viewings I had though were not great. When viewing a flat, I expect basic questions to be know, as they are asked when taking on the property:- 1) Ground Rent 2) Service Charge 3) Length of time remaining on lease 3) Council Tax Band (Even... Read Full Review
By : 'Cristian'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : TW12
Quite possibly the worst experience I have ever had. Absolutely disgusting! So disappointed. They take your money and then leave you in a house in a total mess. Three months later I still have doors hanging off and mould all over the conservatory. Please don’t use this... Read Full Review
By : Louise Smith
Jul 9, 2021Dear Cristian, I am sorry to read your review and have brought this to the attention of the Director for the area to discuss with the team and we will be in touch. Kind regards, Sarah Tranter...
By : 'Annoyed'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1650
Would you recommend ? : No
Postcode : TW12
I have over £100k in savings I own two businesses that earn over £450k pa but yet I can't pass a tenant reference for a house that is £1600pm? because they way my finances are laid out, savings not in a savings account, dividends not payroll etc yet people who work for me would? It's a... Read Full Review
Olivia
By : 'RR'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW16
Fantastic service from Olivia Cockroft from Snellers Hampton Olivia has been assisting me in acquiring a rental, she has been incredibly patient and helpful. She always ensures that that all my requirements and specifications are always met as far as possible and is ever so ready to find more... Read Full Review
By : Ria Burton
Jan 17, 2022We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to...
Tilly
By : 'Silvia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW12
I would like to say a big thank you to Tilly Brown for her help and support ! She been very professional, kind, honest and most of all friendly and reliable !!! I have been with Sneller for two years very excellent service !! Highly recommend Snellers !! Thank you Tilly... Read Full Review
By : Ria Burton
Jan 17, 2022Dear Silvia, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again...
Isabella
By : 'M'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW12
My rental property has been managed by Snellars for several years. Isabella has always been professional courteous and efficient. Highly... Read Full Review
By : Ria Burton
Jan 17, 2022Dear XXX, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the ...
Isabella
By : 'Paris'
Services : Letting( As a Tenant )
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : TW12
When Bella took over the property that we are renting, she made sure to introduce herself which we found to be both very professional and a sign of care at the same time. Since then, she has always been there for us to address any issues or concerns, always helping sort out everything in an... Read Full Review
Isabella
By : 'Zafrullah'
Services : 0
Would you recommend ? : Yes
Postcode : TW12
Isabella Murton has been very efficient as my new property manager for my property in Hampton, which is rented through Snellers. All aspects have been handled efficiently and promptly by Isabella and I would certainly recommend her to others (based on the short time I have been working with... Read Full Review
Isabella
By : 'Amanda'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW12
When Bella took over from Elizabeth she called to introduce herself which was nice and since then has been helpful and professional in all aspects of managing my... Read Full Review
Elizabeth
By : 'MLaw'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Elizabeth Thornton has provided great service as I have moved to St Margarets to a rental property, rented through Snellers. All aspects have been handled efficiently and promptly by Elizabeth and I would certainly recommend her to... Read Full Review
Fees covered by my work (BP), so I cannot comment on these.
Isabella
Elizabeth
By : 'Luke'
Services : Letting( As a Owner )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : TW13
Overall great customer services, giving frequent up to date information regarding my flat. Outstanding friendly approach to queries and tone. There was a little confusion at times about who was representing the flat at times but this was overcome... Read Full Review
Average
Elizabeth
By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW12
Elizabeth is efficient, polite and understanding. She has quickly sorted out errors made by other members of your office. It has been a pleasure having her as my contact when letting out a... Read Full Review
Isabella
By : 'Matt'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KT89
Great property management service for my apartment in Hampton court. Isabella and ream are proactive and always very helpful. Problems get sorted quickly and... Read Full Review
Isabella
By : 'Gemma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW12
Great service from Bella! She's been an absolute star with helping us. A wonderful asset to the company! Highly... Read Full Review
Isabella
By : 'Property'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW12
They ( Elizabeth Thornton and Isabella Murton) blend the rare attributes of empathy efficiency and positive energy into their work making it a pleasure to use Snellers. They are a great team Can't recommend too... Read Full Review
Very reasonable
Isabella
By : 'Chelsea'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW12
Bella was very professional when she came over to do our property review, was really spot on with assisting us with our issues, even had a follow up call and email which was great. Always on hand to help so top... Read Full Review
Isabella
By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW7
We have been dealing with Elizabeth and Isabella and they are both really lovely members of your team, they are always very Helpful, making sure any problems we have are resolved quickly! They are both really friendly and very professional, a truly 5*... Read Full Review
By : Ria Burton
Jan 17, 2022Dear Emma, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hampton office will be...
Isabella
By : 'Lisa'
Services : Letting( As a Tenant )
Rent PCM : £2295
Would you recommend ? : Yes
Postcode : TW12
Isabella is a really lovely Member of your team and is always very Helpful, She has a very bubbly personality Which is very refreshing and shows she enjoys her job. Thank you Isabella for everything and it's a pleasure to deal with... Read Full Review
Reasonable fees
By : Ria Burton
Jan 17, 2022Dear Lisa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of...
Isabella
By : 'Michael'
Services : Property Management
Would you recommend ? : Yes
Postcode : TW12
Isabella (property manager) has been extremely helpful with issues that we have been experiencing at our property. She has been in constant communication with updates from contractors and for our general feedback on how works have been carried out. We are very happy with the way she has handled... Read Full Review
By : Ria Burton
Jan 17, 2022Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Ria Burton, Customer...