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3.8/5, 44 Reviews
66% Recommended
0% letting valuation accuracy
43% letting fee satisfaction
Jon
Marc
By : 'Dawn Hewitt'
Services : Sales(As a Vendor)
Sold price : £705000
Would you recommend ? : Yes
Postcode : KT22
Jon Bright was excellent, he kept me updated with all aspects of the sale of my property. Professional whilst being friendly Only Jon and Marc did viewings and always gave constructive feed back. I would recommend Bourne if you want a great service
Last updated at 11/30/2, 12:00:00 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 43.00% | £1,100 | £1,150 |
Bourne Estate Agents
5a Trinity Gate, Epsom Road, Guildford, Surrey
GU1 3JT
01483 458 337
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
David
By : 'jody'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU3
thanks for the work guys. was pleased with my purchase. the guys (especially david) went above and beyond. chasing solicitors is a nightmare but takes alot of the stress out when the agents are helpful enough and can engage for you which these guys did. would use again for... Read Full Review
David
By : 'GS'
Services : Sales( As a Buyer )
Sold price : £410000
Would you recommend ? : Yes
Postcode : GU1
Great service by Tom, Jim and David, where all my questions were answered and any issues were quickly chased with the seller. I would recommend Bourne Estate Agents in... Read Full Review
By : 'Disappointed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU2
Seemed nice and helpful at first but turned out to be very slow to replying when it came to faults with the the house. Getting the deposit back has been a nightmare and they are very bad at... Read Full Review
By : David Taylor
Sep 24, 2022Thank you for taking the time to share your comments. If you could call me on 01483 458 338 and i would be happy to hear more detail surrounding your comments...
By : 'Single'
Services : Sales( As a Vendor )
Sold price : £650000
Would you recommend ? : No
Postcode : GU4
We had a buyer and I had an onward purchase set to complete in December. Our buyer wanted to complete in September. The agent said they would not tell the buyer that my completion date was not until December so as not to frighten her off. I thought this was unprofessional and could put her in an... Read Full Review
Jon
Marc
By : 'Dawn'
Services : Sales( As a Vendor )
Sold price : £705000
Would you recommend ? : Yes
Postcode : KT22
Jon Bright was excellent, he kept me updated with all aspects of the sale of my property. Professional whilst being friendly Only Jon and Marc did viewings and always gave constructive feed back. I would recommend Bourne if you want a great... Read Full Review
David
Ross
By : 'Katie'
Services : Sales( As a Vendor )
Sold price : £540000
Would you recommend ? : Yes
Postcode : GU2
We bought a house a number of years ago through Bourne and they were excellent in some challenging circumstances. As a result, when we recently decided to sell a rental property, we contacted them for help. It only took 6 weeks from the day we engaged Bourne to the sale completing. This is quite ... Read Full Review
Ross
By : 'Naomi'
Services : Sales( As a Vendor )
Sold price : £254000
Would you recommend ? : Yes
Postcode : GU2
We were so impressed with Bourne in a difficult situation of terrible solicitors and a buyer who pulled out at the last minute. Bourne were communicative, honest and incredibly helpful. Their after sales team were outstanding easily contactable, polite and friendly even when I was needing to ... Read Full Review
By : Ross Attwood
Nov 11, 2019Thank you for your kind words Naomi; the team are very grateful as it is always such a boost to get recognition especially in what was such a frustrating time for you and only glad we got you moved...
Ross
By : 'matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU1
Wanna get stuff done? Go to Bourne and work with Ross Attwood, Jim Norman and the team. Expert, efficient and responsive. In a tough market they have cool heads and get it... Read Full Review
By : 'Leslie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU2
They have very good reviews from property owners and awful reviews from tenants and I know exactly why. Owners are their customers, people looking for a house to rent are just an inconvenience. They have teenagers with no experience whatsoever to show you houses they have never put a foot in and... Read Full Review
Almost £800 fees.
By : David Taylor
May 30, 2019Hi Leslie, thank you for your review. I must admit I am disappointed to see your views do not reflect the large amount of our customers, landlords and tenants alike. I would like to discuss this with ...
By : 'Hosein'
Services : Sales( As a Vendor )
Sold price : £345000
Would you recommend ? : No
Postcode : GU1
As part of my job, I sell and buy at least one property a year so I am not a novice and I can confidently spot amateurish performance when I see it. I one hundred percent agree with the comments that Paul left on 15th August 2016. I only wish I had seen his valuable comments earlier and taken... Read Full Review
They charge the standard rates.
By : Dominic Bruneau
Jun 26, 2018Thank you for taking the time to write to me, as promised I am looking in to all the points that you have raised despite being on annual leave as I am getting married this weekend. We care...
James
By : 'James'
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : GU1
Having now sold 5 houses through Bourne in the last 18 months I can highly recommend James, Ross and the other members of the team. They provide a professional and competitive service with honest... Read Full Review
Competitive fee structure
By : 'Nick'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : GU1
I was looking for a rental with Bourne and was lied to from the start - even about basic details about the property. I put an offer down and paid my £500 holding deposit on somewhere I later found was let agreed (..again lied to the whole time!). Trying to get this £500 back was incredibility... Read Full Review
"If the boiler ignition does not start upon you leaving - its your responsibility as a tenant" ...You best make sure you have a good boiler because that is a joke.
By : David Taylor
Jun 20, 2018Thank you for your comments above and I am sorry to hear that our service fell short of your expectations. If you could contact me on 01483 458 338 I would like to discuss this in greater detail with ...
James
By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : GU1
I received excellent service from the team in Guildford and in particular James. The team are proactive and professional and I was kept up to date throughout the sale process. Would highly... Read Full Review
By : 'Andrea'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU1
I not reccomend this agency. They take very long time to resolve the problems and try to keep a lot of money from deposit when you leave the flat. I received my money back after 65 days. !!!!Initially they asked me about 600 pound for things not right..then we concluded for 180.( Maybe they asked ... Read Full Review
Bad
By : 'Wayne'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : GU14
Bourne, and in particular James, were superb throughout a challenging sale. After 2 failed attempts with previous agents Bourne acted proactively, professionally and kept is informed at every stage, often exceeding my expectations. Thank you to the Bourne... Read Full Review
The fees are more than reasonable considering the personal approach they employ.
By : 'Phil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU1
As the old saying goes, you only know how good something is when things go wrong. We rented a shared student house for our daughter through Bourne but found a few issues with her room. A huge thank you to Victor Addison at the Guildford branch who took the time and trouble to sort all the issues... Read Full Review
Much better than another one we were going to use who tried to charge £300 each for 10 residents for a tenancy agreement!
By : 'Oliver'
Services : Sales( As a Buyer )
Sold price : £280000
Would you recommend ? : No
Postcode : GU4
AVOID! AVOID! AVOID!, rude, arrogant and condescending. They lied to us throughout, said there was no chain, only to find out a few weeks before completion that there was. They arrogantly tried to claim that a chain would make a difference. They pressured us and our solicitors to complete on a... Read Full Review
Overpriced
Anne
By : 'Justin'
Services : Sales( As a Buyer )
Sold price : £380000
Would you recommend ? : Yes
Postcode : GU1
Great personalised service. David & Anne did a great job and kept me up to date on my purchase throughout the whole process. Suzy, who showed me around the properties was excellent... Read Full Review
I didn't pay any fees as it was a purchase.
By : 'Giles'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU1
I have been actively investing in the Guildford property market since 2012 and I have used numerous estate agents. I have been most impressed with Bourne because they achieve very good results and I have a high level of confidence that they will perform. In particular I have found that Ross has a ... Read Full Review
Very reasonable and good value.
By : 'Tom'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU1
I have just sold my property in Guildford and cant recommend Bourne too highly. They were extremely competent and pleasant to deal with. The whole selling process took under 9 weeks which was very much down to Bourne's efficiency and knowledge of the Guildford... Read Full Review
1.25% plus VAT which was fine.