Absolutely useless. I have been emailing them for months now to remove my property of the market, no-one is getting back at me and the property is still being advertised without my permission. Not sure if it's just the Croydon branch, but terrible... Read Full Review

Had the best experience finding a place to rent with Barnard Marcus. Stefanie Naraine was very helpful throughout the entire experience and helped me get everything sorted. Would highly recommend if you are looking to rent in... Read Full Review

My wife and I recently used Barnard Marcus to sell our house in Croydon. From start to finish Carrie and her team were professional, responsive, proactive and trustworthy. Really please with the end to end service and would highly recommend... Read Full Review

Worst ever experience they state that the property is ready for you to move in on the 30th and they take the holding deposit and on the 30th they inform us that they have not heard from the landlord and then they state that they will show us more properties they took one month to give us this... Read Full Review

This is the worst agency we ever dealt with. We have 8 UNANSWERED EMAILS from them. We are due a refund from the landlord, almost a month has gone by and still no refund. I could go on and on about how unprofessional and unresponsive these people are, from the moving-in day (no contract until the ... Read Full Review

Excellent customer service. Great team work in finding a nice house for us. Happy to chosen your agency. Especially thanks to... Read Full Review

I'm so please with the services I received from this agency, the did help me to buy a property from the very beginning until now that we Exchanged Contracts, they allways replied to my emails and help me with all the enquires I had with the Solicitors. Carrie and Carla where amazing helping... Read Full Review

I'm so please with the services I received from this agency, the did help me to buy a property from the very beginning until now that we Exchanged Contracts, they allways replied to my emails and help me with all the enquires I had with the Solicitors. Carrie and Carla where amazing helping... Read Full Review

I used Barnard Marcus to sell my property end of last year. The service I received was very good in particularly Kelly was vey professional and kept us informed as the sale made progress. All in all very happy with their... Read Full Review

Very positive and efficient at selling our house. Went through quickly. They kept us in touch frequently as sale... Read Full Review

It’s a shame it isn’t possible to give a zero star review, because if I could, I would! We arranged a viewing of a flat in Ludford Close Croydon today and were informed Ashley would be there to meet us. We travelled for FOUR HOURS to be there and Ashley didn’t turn... Read Full Review

The Addiscombe branch was really nice and so understanding even though I gave them so much pressure ,they managed to get me a property right on time. So grateful to the team for a good job... Read Full Review

Very friendly staff, ready to help you eny time , you feel like home every time when you enter the agency. I never find people more polite and wonderful like them . They do the best job... Read Full Review

This team , its been nothing but pleasure dealing with them. They were quick to respond to your calls and emails, were professional and polite. Jasmin and leya had been absolutely fantastic... Read Full Review

I used Barnard Marcus Hayes earlier this year, after having a sales fall through on my property. Alan Latchana, the branch manager came to value my property and took me through the whole service they offered in detail. I felt confident that Barnard Marcus was the right choice of estate agent to... Read Full Review

This is the worst estate agent I have ever met (talking here only about the branch in Addiscombe, as I dealt with them). I wanted to buy a property through this branch and received a call from them bullying me to register with their branch for the sale of my property if I would like to buy the... Read Full Review

I dealt with a woman named Leah, she was absolutely so rude. Her attitude was outrageous and in all honesty I would have loved to ask her how she managed to become an estate agent. She has absolutely no clue about what she's doing and speaks to her staff with no respect. She swore at one of... Read Full Review

Just wanted to say a BIG thank you to Kelly for all the help with our house purchase. We are very happy with the service we received and we really appreciate your tenacity and perseverance during difficult moments. We also wanted to mention Emma and want to thank you both for truly listening to... Read Full Review

Kelly, Tony and Angela were extremely supportive during the process of my sale albeit a rather tricky one. I would recommend Barnard Marcus to anyone wishing to sell in the Norwood Junction... Read Full Review

I have to say I was very impressed with Barnard Marcus (Kelly and Angela @Croydon branch and team) and would definitely use them again. I was kept informed of the progress made for the entire process, she was proactive, very professional and most importantly very patient (I was not the easiest of... Read Full Review