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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 911 Reviews
97% Recommended
94% sales valuation accuracy
95% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
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Aaliya
By : 'Zekun'
Services : Letting(As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : NW1
The flat I looked was on onthemarket, Sophie contact me after I request further information, She provide many help and help me rent the flat successfully and fluently. She's always online and answer all requests and questions on time. Thank her a lot!
Victorstone
213 City Road, London, Greater London
EC1V 1JN
0207 858 1588
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 94% | £36,000 | £10,000,000 |
| Lettings | 95% | 94% | £270 | £4,333 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 152 | 2 | 470 | 22 | 127 | 1 | 99 | 0 | 32 | 6 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). WHAT WILL HAPPEN NEXT? • We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Last updated at 5/10/2022, 2:56:35 AM by allAgents
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Ayaz
By : 'Maria'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Rent PCM : £30
Would you recommend ? : No
Postcode : E1
Great company! They helped me and processed the documents quickly, so I moved to a new property in a few days. I received quality service from them. The team members are very polite and helpful. Overall, I am completely satisfied with their services. I highly recommend them to anyone, as they ... Read Full Review
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Ayaz
By : 'Maria'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Rent PCM : £1840
Would you recommend ? : Yes
Postcode : E1
Great company! They helped me and processed the documents quickly, so I moved to a new property in a few days. I received quality service from them. The team members are very polite and helpful. Overall, I am completely satisfied with their services. I highly recommend them to anyone, as they ... Read Full Review
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Ayaz
By : 'Ingrid'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : N1
Great service and advice and ensured all went smoothly. Very responsive to constructive suggestions. They have sound knowledge of the market trends in the local ... Read Full Review
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Arbaz
By : 'Mahnoor'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW1
Arbaz from Victorstone was absolutely amazing. He was so professional and informative. He made viewing the property so easy for us and provided with all the information we were requiring. He literally is a credit to the company and has amazing customer service. Thank you Arbaz and we wish you all ... Read Full Review
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By : 'Antonia'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW1
We're really grateful for Cian's help throughout the process of finding a flat. He's always quick to respond to any questions or concerns, and truly put effort into working with us as we navigated through finding a suitable property and putting in an ... Read Full Review
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By : 'Vanessa'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E15
Agent Cian help us a lot! His service is excellent! The property is very nice to live! We’re very appreciate of his ... Read Full Review
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By : 'Tenant112'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N13
Can’t thank Cian enough for all his help. Just when I was giving up all hope finding a place to live, he came through with a fantastic deal. Thank ... Read Full Review
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Arbaz
By : 'Amen'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Rent PCM : £1674
Would you recommend ? : Yes
Postcode : NW1
Arbaz (our agent) was brilliant. Responded extremely quickly to our questions, helped us with comments we had about the tenancy agreement, and the entire process was very smooth and simple thanks to him. We also got to see a video of the property that was very descriptive, and much better ... Read Full Review
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Arbaz
By : 'Shazia'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1
Great service provided by Arbaz. He is helpful and always willing to make the service even better. It’s very easy to contact him and he sort out all matters regarding accommodation ... Read Full Review
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Arbaz
By : 'Mike'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Rent PCM : £2184
Would you recommend ? : Yes
Postcode : EC1R
Victorstone were absolutely brilliant. Arbaz was always providing feedback throughout the whole lettings process and made the journey stress and pain free. The level of contact and communication was ... Read Full Review
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Arbaz
By : 'Anna'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : WC1H
My Experience with Victostone has been excellent from the minute we found the property we wanted until we moved in. Especially Arbaz he made sure to solve all our problems in no time and made our move in very ... Read Full Review
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Iana
By : 'Melanie'
Branch : City and Islington, 213 City Road
Services : Letting( As a Owner )
Rent PCM : £2460
Would you recommend ? : Yes
Postcode : N1
Iana has been absolutely wonderful. She understands the market, told me what we should expect to obtain rentwise for our property which was incidentally more than we expected. She quickly got it on the market. Quickly found us some great sounding tenants at the suģgested rent. References still ... Read Full Review
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Iana
Aaliya
By : 'Adam'
Branch : City and Islington, 213 City Road
Services : Letting( As a Owner )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : E2
Iana was very professional from the beginning and was able to get me a very competitive rent. Very easy to deal with and ... Read Full Review
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Iana
Aaliya
By : 'KC'
Branch : City and Islington, 213 City Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HG2
Can't fault the interaction I've had with Iana so far! She seems very professional and has a great work ... Read Full Review
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By : 'Bea'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW1
Victorstone claims to 'never make promises it can't keep', which is astonishing given that all they've done is lie to me. I also find it astonishing and awfully suspicious that Google is hiding the negative review I attempted to publish about them. **** *. is incredibly ... Read Full Review
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Arbaz
Iana
By : 'Qiyan'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
The agent is helpful and communicative. I can always get instant reply from him. The recommended property is suitable and satisfying for ... Read Full Review
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Tahera
Alessandro
By : 'Zayed'
Branch : City and Islington, 213 City Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EC1V
I put my full trust in Tahera to find me a property - she was super helpful throughout the whole process - recommend Tahera and VIctorstone for this superb experience, can't thank them ... Read Full Review
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Tahera
Constantino
By : 'Mark'
Branch : City and Islington, 213 City Road
Services : Sales( As a Buyer )
Sold price : £900000
Would you recommend ? : Yes
Postcode : EN5
Tahera exceeds expectations. From the moment she picked up the phone, I knew she would take care of my interests. So far I've purchased five London properties from her, and about to purchase a hotel in Europe. Her communication is top notch, she messages me everyday with updates on current ... Read Full Review
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By : 'Ginevra'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW8
Worst agency ever. we are a group of 4 italian girls who had negotiated and then payed the deposit for a house in hampstead area. the landlord kept changing her mind about our contract and trying to request all the benefits she could possibly have, including no break clause, then a higher payment ... Read Full Review
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Aaliya
By : 'Zekun'
Branch : City and Islington, 213 City Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : NW1
The flat I looked was on onthemarket, Sophie contact me after I request further information, She provide many help and help me rent the flat successfully and fluently. She's always online and answer all requests and questions on time. Thank her a ... Read Full Review
