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Salford Quays, Manchester M50
4.7/5, 144 Reviews
93% Recommended
83% sales valuation accuracy
88% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
Julie Twist Properties is location in three prominant locations within Manchester, covering Central Manchester, Ancoats and Salford Quays. All the office compliment each other dealing with the apartment market for sales, lettings, property management, new homes and have an inhouse maintenance team.
"Efficient..."
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5 Star Review
Yvonne
By : 'Joe'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : M5
Sep 9, 2021
People found this helpful0
We renewed our tenancy with ease and we requested if we could have some wear and tear fixes after living here for a few years. The maintenance team were quick to approve of everything and Syd was very professional and put in a full day's work on what was required. He did a very good job too, thank you.
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Eifion Watkins
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 93% | £87,000 | £462,500 |
| Lettings | 88% | 93% | £625 | £1,700 |
Areas covered
- M50
Address
Julie Twist Properties
Sovereign Point, 31 The Quays, Manchester, Greater Manchester
M50 3AX
0161 834 8486
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Julie Twist Properties Branches (View All 3)
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Francis was so helpful and ...
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5 Star Review
By : 'Rabia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M50
Apr 23, 2023
People found this helpful1
Francis was so helpful and polite. He was sincerely invested in our best interest and has the ability to think outside the... Read Full Review
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Rabia Bashir said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 23rd Apr 2023
Francis was so helpful and polite. He was sincerely invested in our best interest and has the ability to think outside the box.
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Yvonne has been helping us in ...
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5 Star Review
Yvonne
By : 'Corrin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M5
Feb 10, 2023
People found this helpful0
Yvonne has been helping us in the past years. She has always been very helpful, professional, responsive to our questions. We really appreciate her service and feel grateful to have Yvonne as our... Read Full Review
Comments (0)Yvonne has been helping us in the past years.
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Corrin said about Julie Twist Properties
Services : Letting( As a Owner )Date: 10th Feb 2023
Yvonne has been helping us in the past years.
She has always been very helpful, professional,
responsive to our questions.
We really appreciate her service and feel grateful to have Yvonne as our agent.
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Yvonne and Darren are the ...
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5 Star Review
Yvonne
By : 'Jack'
Services : Letting( As a Tenant )
Rent PCM : £890
Would you recommend ? : Yes
Postcode : M3
Dec 1, 2022
People found this helpful0
Yvonne and Darren made my whole moving in process literally impeccable - every question or adjustment I needed to make to the letting was sorted out with professionalism and kindness. Can’t thank you enough for helping us move in - would recommend them both to... Read Full Review
Comments (1)Was this helpful?:
Jack said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 1st Dec 2022
Yvonne and Darren made my whole moving in process literally impeccable - every question or adjustment I needed to make to the letting was sorted out with professionalism and kindness. Can’t thank you enough for helping us move in - would recommend them both to anyone
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By : Yvonne Cook
Dec 2, 2022Thank you so much for your lovely comments,...
Been using Julie Twist for ...
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5 Star Review
Yvonne
Sian
By : 'Keeley'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M50
Oct 17, 2022
People found this helpful1
Been using Julie Twist for over 10 years now and we are so so grateful for their service. Yvonne, Sian and Darren are absolutely the best in their field. Thankyou for... Read Full Review
Comments (1)Was this helpful?:
Keeley said about Julie Twist Properties
Services : Letting( As a Owner )Date: 17th Oct 2022
Been using Julie Twist for over 10 years now and we are so so grateful for their service. Yvonne, Sian and Darren are absolutely the best in their field. Thankyou for everything.
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By : Yvonne Cook
Oct 18, 2022Thank you so much for your lovely comments, Keeley. Always happy to help with...
10+ years of excellent ...
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5 Star Review
Yvonne
By : 'Eifion'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : M4
Sep 7, 2022
People found this helpful0
As always, the service received from Yvonne and her colleagues was exceptional. We have been dealing with Julie Twist for over 10... Read Full Review
Comments (1)Was this helpful?:
Eifion Watkins said about Julie Twist Properties
Services : Letting( Property Management )Date: 7th Sep 2022
As always, the service received from Yvonne and her colleagues was exceptional. We have been dealing with Julie Twist for over 10 years!
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By : Yvonne Cook
Sep 9, 2022Thank you Mt Watkins for your lovely comments, always a pleasure to work with...
I have always found Julie ...
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5 Star Review
Yvonne
By : 'Jane'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : M1
Jul 14, 2022
People found this helpful0
I have always found Julie Twist to be very good. They always find tenants quickly and deal with any issues. Yvonne is very helpful and always gets back to me immediately without fail. She is extremely efficient and answers any questions I have or direct me to the right person, she has been a... Read Full Review
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Jane Graham said about Julie Twist Properties
Services : Letting( As a Owner )Date: 14th Jul 2022
I have always found Julie Twist to be very good. They always find tenants quickly and deal with any issues. Yvonne is very helpful and always gets back to me immediately without fail. She is extremely efficient and answers any questions I have or direct me to the right person, she has been a great help over the years.
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By : Yvonne Cook
Jul 18, 2022Thank you Jane for the lovely comments, always happy to help. lovely working with you for all these...
Yvonne great! Very efficient ...
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5 Star Review
Yvonne
By : 'P'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M50
Sep 13, 2021
People found this helpful0
Yvonne great! Very efficient & thorough not sure about higher management as had to chase a couple of times... Read Full Review
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P Gill said about Julie Twist Properties
Services : Letting( As a Owner )Date: 13th Sep 2021
Yvonne great! Very efficient & thorough not sure about higher management as had to chase a couple of times etc
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Efficient ...
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5 Star Review
Yvonne
By : 'Joe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M5
Sep 9, 2021
People found this helpful0
We renewed our tenancy with ease and we requested if we could have some wear and tear fixes after living here for a few years. The maintenance team were quick to approve of everything and Syd was very professional and put in a full day's work on what was required. He did a very good job too,... Read Full Review
Comments (0)Was this helpful?:
Joe said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 9th Sep 2021
We renewed our tenancy with ease and we requested if we could have some wear and tear fixes after living here for a few years. The maintenance team were quick to approve of everything and Syd was very professional and put in a full day's work on what was required. He did a very good job too, thank you.
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Quick sale at the full asking ...
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5 Star Review
By : 'David'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : M50
Aug 2, 2021
People found this helpful0
I chose Julie Twist Properties to sell my 2 bedroom apartment in Salford Quays. I wanted an agent that has a physical presence in the area and I certainly made the right choice. My initial contact was with Sarah, but I also dealt with Paul and Rebecca. All were professional, super helpful and... Read Full Review
Comments (1)I chose Julie Twist Properties to sell my 2 bedroom apartment in Salford Quays. I wanted an agent that has a physical presence in the area and I certainly made the right choice.
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David Baldwin said about Julie Twist Properties
Services : Sales( As a Vendor )Date: 2nd Aug 2021
I chose Julie Twist Properties to sell my 2 bedroom apartment in Salford Quays. I wanted an agent that has a physical presence in the area and I certainly made the right choice.
My initial contact was with Sarah, but I also dealt with Paul and Rebecca. All were professional, super helpful and patient.
From giving the go ahead to market the property, it was soon live with great photos and accurate and easy to read text.
There were quite a few viewings and I received written feedback after each one. I found this very useful.
It achieved its full asking price and I was delighted.
At all times I was kept fully informed about the sales processes and timescales etc.
I would use Julie Twist Properties again if I ever decide to sell my other property. Sarah, Paul and Rebecca really were an A team. Thanks again, guys.
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By : Paul
Nov 9, 2021Hi David, A big thanks for the lovely review, it is much appreciated! Kind Regards...
Professional and friendly ...
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5 Star Review
Yvonne
By : 'Steve'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M3
May 30, 2021
People found this helpful0
Professional and friendly staff who deliver an effective service. Would recommend Julie Twist who have worked hard in these difficult... Read Full Review
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Steve lewis said about Julie Twist Properties
Services : Letting( As a Owner )Date: 30th May 2021
Professional and friendly staff who deliver an effective service. Would recommend Julie Twist who have worked hard in these difficult times.
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By : Yvonne Cook
May 31, 2021Thank you Steve for your lovely comments always happy to be of...
Julie Twist recently took ...
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2 Star Review
By : 'Maria'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M4
Nov 11, 2020
People found this helpful0
Julie Twist recently took over the management of my flat & my first experience of reporting a maintenance issue was disappointing to say the least. I first reported my oven not working (grill & hob still working) via Property File on a Monday morning after stopping working over... Read Full Review
Comments (0)Julie Twist recently took over the management of my flat & my first experience of reporting a maintenance issue was disappointing to say the least.
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Maria Adamo said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 11th Nov 2020
Julie Twist recently took over the management of my flat & my first experience of reporting a maintenance issue was disappointing to say the least.
I first reported my oven not working (grill & hob still working) via Property File on a Monday morning after stopping working over the weekend. By the Thursday I still hadn't received a response. I rang the office on Thursday & I was told that the maintenance issue had only been passed on to the landlord's maintenance team on the Wednesday & Julie Twist were awaiting a response. I stressed the fact I would be going into another weekend with no working oven & would like to know when I would hear back. I was told I would receive an update on Friday.
I receive no update on Friday so rang again, no update, the issue was being chased. I rang again in the afternoon & was told I would hear back by the end of the day - nothing again.
Nobody seemed bothered or wanted to take the issue seriously. This was really disheartening, I understand it wasn't an emergency but it is an essential appliance & would have thought this could be resolved within a week.
On the Sunday whilst using the grill & hob, the electrics in the flat tripped & there was a bang on the hob. A hole had cracked by one of the hob rings. I was shocked this had happened, it was incredibly dangerous & who knows, it could have been a lot worse. I really feel like this could have been avoided if the issue had been seen to during the week.
Eventually after sending an urgent email the following day & calling the office, Margaret from JT got in touch & arranged a new oven to be fitted within 24 hours.
I was very grateful for Margaret stepping in, however I received no apology throughout this incident. I thought this was the least JT could do in terms of customer service & care for their tenants as I had been let down.
Not filled with confidence for any future issues or if the staff genuinely care about tenants.
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Julie twist is my first ...
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5 Star Review
Yvonne
By : 'Rajiv'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M50
Oct 27, 2020
People found this helpful0
Julie twist is my first property agent, And from last 3 year they have been giving excellent service and resolved all my queries, Julie twist team at deansgate and Salford quays is very professional and efficient. Thank you all for all the help and support you guys gave me in last 3... Read Full Review
Comments (0)Julie twist is my first property agent, And from last 3 year they have been giving excellent service and resolved all my queries, Julie twist team at deansgate and Salford quays is very professional and efficient.
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Rajiv said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 27th Oct 2020
Julie twist is my first property agent, And from last 3 year they have been giving excellent service and resolved all my queries, Julie twist team at deansgate and Salford quays is very professional and efficient.
Thank you all for all the help and support you guys gave me in last 3 years.
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Satisfied tenant and ...
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5 Star Review
Yvonne
By : 'Neil'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : M50
Oct 6, 2020
People found this helpful0
Pleased with service. They worked with the landlord to ensure the property was up to the required standard for the move in day. When a few minor maintenance issues were reported upon occupation they responded promptly, seeking direction from the landlord and am confident they will be resolved... Read Full Review
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Neil Washington said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 6th Oct 2020
Pleased with service. They worked with the landlord to ensure the property was up to the required standard for the move in day. When a few minor maintenance issues were reported upon occupation they responded promptly, seeking direction from the landlord and am confident they will be resolved quickly.
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A big thank you to Yvonne, ...
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5 Star Review
Yvonne
Kelly
By : 'Michael'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : M1
Oct 4, 2020
People found this helpful0
A big thank you to Yvonne, Fil and Sian at Julie Twist for finding good tenants for us, yet again! And a separate thank you to Yvonne for managing the move in with zero hassle for us. Julie Twist are a breath of fresh air and professionalism compared to other Letting Agents & Managers in... Read Full Review
Comments (0)A big thank you to Yvonne, Fil and Sian at Julie Twist for finding good tenants for us, yet again! And a separate thank you to Yvonne for managing the move in with zero hassle for us.
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Michael Mulligan said about Julie Twist Properties
Services : Letting( As a Owner )Date: 4th Oct 2020
A big thank you to Yvonne, Fil and Sian at Julie Twist for finding good tenants for us, yet again! And a separate thank you to Yvonne for managing the move in with zero hassle for us.
Julie Twist are a breath of fresh air and professionalism compared to other Letting Agents & Managers in Manchester. We can't recommend them highly enough.
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Dave Lockwood ...
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5 Star Review
By : 'Julia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
Aug 20, 2020
People found this helpful0
Just wanted to share how delighted I am with the work undertaken by Dave Lockwood at the apartment. The finished result has exceeded All my expectations. Dave was punctual hardworking and very respectful at all times. He left every work area clean and tidy. I did wonder if one person could... Read Full Review
Comments (0)Just wanted to share how delighted I am with the work undertaken by Dave Lockwood at the apartment. The finished result has exceeded All my expectations. Dave was punctual hardworking and very respectful at all times. He left every work area clean and tidy.
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Julia March said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 20th Aug 2020
Just wanted to share how delighted I am with the work undertaken by Dave Lockwood at the apartment. The finished result has exceeded All my expectations. Dave was punctual hardworking and very respectful at all times. He left every work area clean and tidy.
I did wonder if one person could complete the Amount of work in the time given but he delivered on time with all jobs complete to a high standard .
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We have had such a positive ...
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5 Star Review
By : 'Jazleen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
Jun 1, 2020
People found this helpful0
We have had such a positive experience trying to rent a property through Julie Twist. They have had amazing communication with us and was very patient overall. We have mostly communicated with Sian who has been very helpful during the whole process as of far. Many thanks to the whole... Read Full Review
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Jazleen Samra said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 1st Jun 2020
We have had such a positive experience trying to rent a property through Julie Twist. They have had amazing communication with us and was very patient overall. We have mostly communicated with Sian who has been very helpful during the whole process as of far. Many thanks to the whole team.
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Unprecedented... ...
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5 Star Review
By : 'YAA'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M5
May 6, 2020
People found this helpful0
Whilst under CV19 social distancing and partial lock-down, the JT team were superb and efficient and could not have been more pleasant to deal with. I can highly recommend their efficient... Read Full Review
Comments (0)Whilst under CV19 social distancing and partial lock-down, the JT team were superb and efficient and could not have been more pleasant to deal with.
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YAA said about Julie Twist Properties
Services : Letting( As a Owner )Date: 6th May 2020
Whilst under CV19 social distancing and partial lock-down, the JT team were superb and efficient and could not have been more pleasant to deal with.
I can highly recommend their efficient service.
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Great! ...
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5 Star Review
By : 'Ilaria'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M5
Mar 28, 2020
People found this helpful0
From the very beginning Julie Twist have always been professional. Whenever there's a problem in our flat they're happy to help and recently we asked for a bigger fridge freezer and it wasn't long till the maintenance guys came round. Dave was really nice and ended up getting us a ... Read Full Review
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Ilaria said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 28th Mar 2020
From the very beginning Julie Twist have always been professional. Whenever there's a problem in our flat they're happy to help and recently we asked for a bigger fridge freezer and it wasn't long till the maintenance guys came round. Dave was really nice and ended up getting us a brand new fridge the very same day. They are always friendly, professional and responsive. Thank you!
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Washing Machine ...
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5 Star Review
By : 'Luke'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M50
Mar 25, 2020
People found this helpful0
Washing Machine Issue Reported an issue with my washing machine and they were in the next day to look at the issue then the following day replaced the broken washing machine with a new one. A great turnover considering the situation with COVID-19. Everyone I dealt with was really pleasant and... Read Full Review
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Comments (0)Washing Machine Issue
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Luke Armstrong said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 25th Mar 2020
Washing Machine Issue
Reported an issue with my washing machine and they were in the next day to look at the issue then the following day replaced the broken washing machine with a new one. A great turnover considering the situation with COVID-19. Everyone I dealt with was really pleasant and considerate.
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Excellent help received from ...
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5 Star Review
Yvonne
Kelly
By : 'Dan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
Jan 10, 2020
People found this helpful0
I am a tenant living at St Lawrence Quay. Yvonne Cook was incredibly helpful for me, when on a Thursday morning on my way to work I had the embarrassment and misfortune of dropping my keys down a drain between my flat and my car. This is the first time that such a thing has happened to me, and... Read Full Review
Comments (1)I am a tenant living at St Lawrence Quay.
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Dan Taylor said about Julie Twist Properties
Services : Letting( As a Tenant )Date: 10th Jan 2020
I am a tenant living at St Lawrence Quay.
Yvonne Cook was incredibly helpful for me, when on a Thursday morning on my way to work I had the embarrassment and misfortune of dropping my keys down a drain between my flat and my car. This is the first time that such a thing has happened to me, and I rang Yvonne once I got to work just after 9 o’clock. She was very understanding and helpful, almost instantly offering to go to the flat herself in an effort to retrieve the keys.
She phoned back only a matter of 10 or 15 minutes later to let me know that she had managed to get my keys back for me, and that they would be available for collection at the office. This put me at ease for the rest of my day, and I was and remain extremely grateful for this quick and no-fuss help. Thanks Yvonne!
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By : Yvonne Cook
Jan 13, 2020Thank you for your lovely comments Dan, always happy to...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.
2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
4. You complaint will then be fully investigated and a detailed written response will be made.
5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 12/22/2021, 8:50:43 AM by allAgents
