Absolutely appalling company at returning calls or answering emails. Been waiting since 11 January for some sort of correspondence. Everytime you call, its an answering machine saying they will get back to you. Never... Read Full Review

We recently bought a property in Ruthin with Beresford Adams as the estate agent. The staff there kept me well informed throughout the whole process and nothing was too much trouble for them. Kiah in particular was very friendly and was very efficient at answering our queries. The sale went... Read Full Review

Recently bought property. Throughout Kiah always kept me informed and up to date, She was professional and efficient throughout the process and chased up for information as required. The buying of this property was a very positive experience, thanks to... Read Full Review

I don't normally like to leave negative reviews but in this instance I feel I must to ensure that nobody else endures the terrible service I experienced whilst dealing with this company. The gentleman that came to value my house was very pleasant and seemed very encouraging regarding the sale of... Read Full Review

Lucy has been brilliant helping us in the sale and purchase of our new house, gave us excellent advice throughout and was very helpful.... Read Full Review

I received excellent customer service from all at Beresford Adams, Ruthin, especially Alun, Gethin and Lucie. Beresford managed all aspects of viewings and selling the property to such a high standard that I was able to rest assured knowing it was all being taken care of. This was very important... Read Full Review

The staff at this agency are helpful and very polite. I've sold and purchased a property with them and on both occasions they have been extremely professional and worked extremely hard to over come some difficult situations that arose with the purchase. I would highly recomend them and would use... Read Full Review

Very positive responses to all enquiries. Liaised with vendors on our behalf. Informative, kept us informed of developments - support and advice clear and... Read Full Review

We bought and sold within the same 9 month period using this Branch of Beresfords, and to be honest, I cannot recommend them high enough. Gethin, Lucy and Alun were all extremely helpful, and I always felt that they had my interests at heart. The deal to sell went through very quickly as I... Read Full Review

Lucie was excellent throught the process of purchasing the property - from showing me around the house and negotiating the sale with the vendor to the final completion date. She was always very pleasant on the phone and on email, and very easy to talk to. Following the sale being agreed, Lucie kept ... Read Full Review

Lucie has been extremely helpful and supportive throughout the whole process of buying my first home; she listened carefully to my initial requirements and arranged viewings for many suitable properties, so I could narrow it down to the one I bought. Having agreed to buy the property, Lucie then... Read Full Review

Cancelled our viewing advising the client had chosen to withdraw from the market. Particularly frustrated as we had made the 3 hour journey to the area the day before especially to see this house. A week later it is still on rightmove and I am told they haven't taken it off yet because they... Read Full Review

At first they were great nice friendly experience, I put an offer in it was expected etc, I when to get a surveyor in and contacted them to see if they'd do it to they said yes and they be in contact with me when there available... 2 was went by no one contacted me so called in again and they... Read Full Review

Service second to none. The staff always had time for our enquiries however trivial. They always phoned us back when they said they would. If you want an agent who will really try their best to sell your property look no... Read Full Review

I found the Team, (under sometimes difficult circumstances) at all times to be extremely helpful, courteous, pro active and, although our house took some time to sell, (through no fault of their own) they never lost interest and were just as enthusiastic to sell our house at the end, as they were... Read Full Review

Both lucie and Gethin where always extremely helpful in their dealings with a very difficult sale situation at times a very frustrating... Read Full Review

Very pleasant and easy to deal with. Communicated clearly and overall did what they promised. Produced outstanding photographs and an excellent attractive brochure. My only criticism is that the property was initally overpriced which might have discouraged viewers in the early stages. I would... Read Full Review

The staff were very helpful with myself and my wife during a stressful overseas transaction. Nothing was a problem, and I felt they were all fighting in my corner when it came to negotiating the final deal on the property, we are now the proud owners and it is with some degree of input from all at... Read Full Review

The staff at Ruthin branch were professional, helpful, pro active and friendly in their approach to selling my property and I would not hesitate in recommending or using them again. Thank you Gethin and Lucy for all your... Read Full Review

The sale progressed quite steadily considering that one prospective purchaser withdrew after a few weeks. What I valued most about Beresford Adams was their advice about what was my responsibility and what I could leave to others. The staff were courteous and efficient and seemed to have a good... Read Full Review