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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 246 Reviews
99% Recommended
100% sales valuation accuracy
98% letting valuation accuracy
100% sales fee satisfaction
92% letting fee satisfaction
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Mujgan
By : 'Chetan'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : N8
Muzgan is a great, hard working and committed estate agent. She kept me well informed throughout and is professional and thorough. I have no hesitation in recommending Muzgan and Reliable Homes! They found me a great tenant!
We are committed to providing a highly professional service to all our clients and customers. In the unlikely event
that something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing to Reliable Homes, 37a Broadway Parade, London, N8 9DB,
including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it
within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it,
enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by the managing director.
We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street
Salisbury
Wiltshire, SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 5/4/2016, 9:01:53 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £225,000 | £1,050,000 |
| Lettings | 98% | 92% | £400 | £7,000 |
Drivers & Norris
37a Broadway Parade, London, Greater London
N8 9DB
020 3640 8888
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Beatrice
By : 'carson'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N8
Beatrice was very friendly, informative and happy to answer any questions. She was efficient and helped me secure this room... Read Full Review
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Beatrice
By : 'Fabio'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : 32BE
We were kept informed and supported all the way across the process. We look forward to the next stage of the... Read Full Review
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Mujgan
By : 'Lily'
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : N19
Really helpful and positive throughout the process. Helped us get a really lovely flat and made sure everything ran... Read Full Review
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Mujgan
By : 'Dr'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : N19
Excellent service from professional friendly staff. Whole team has gone the extra mile to help as we live 150 miles... Read Full Review
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Mujgan
By : 'leeya'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
Mujgan was very helpful and I would like to thank her for helping me find a new flat to move... Read Full Review
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Kayleigh
By : 'Ritch’n’Rose'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N4
Kayleigh is attentive, understanding, professional and considerate. Thank you for all your help with our tenancy agreement during these trying... Read Full Review
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Kayleigh
By : 'Nick'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N8
Kayleigh is a star! Her customer service and manner are second to none. Her communication was always quick and helpful. Thank... Read Full Review
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Angelo
By : 'Liam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N8
Angelo has been excellent throughout the lettings process. He is always very friendly, professional and happy to help. He has been extremely responsive and helpful when called upon, which is often a rarity amongst letting agents in a fast... Read Full Review
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Kayleigh
By : 'Abraham'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N21
Kayleigh is attentive, a great communicator and always follows up effectively. Thanks for the great service over the years and will definitely be in touch should I need to let out a... Read Full Review
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Mujgan
By : 'Chetan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N8
Muzgan is a great, hard working and committed estate agent. She kept me well informed throughout and is professional and thorough. I have no hesitation in recommending Muzgan and Reliable Homes! They found me a great... Read Full Review
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Kayleigh
By : 'Hussein'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
People in Reliable Homes are professional and efficient. My main contact person during my tenancy was Kayleigh. She was very responsible and patient. Whenever I contacted her, she was available to help. Also, she tried to answer all my questions as best as she could. I appreciate... Read Full Review
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Angelo
Beatrice
By : 'AT'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1
The whole process of renting from viewing to contact signing was very smooth and easy. Beatrice and Angelo were really helpful and I could always reach them easily by email and... Read Full Review
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Angelo
Mujgan
By : 'RVanner'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N22
We have been using Reliable Homes to rent our properties for over 3 years now. Service has always been extremely professional. They work very hard to rent the properties and have always found excellent tenants for us. They also have an extended knowledge of the lettings industry which has ensured... Read Full Review
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Mujgan
By : 'Oscar'
Services : Letting( As a Tenant )
Rent PCM : £1474
Would you recommend ? : Yes
Postcode : N8
Mujgan has been extremely helpful throughout the whole process of successfully moving me and my partner into our flat in Crouch End today. She coordinated our move-in very smoothly from start to finish. She quickly organised all our documents and applications to be completed on the day of us... Read Full Review
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Mujgan
By : 'Tom'
Services : Letting( As a Tenant )
Rent PCM : £1075
Would you recommend ? : No
Postcode : N1
The whole experience was easy, Mujgan was a delight and profession through the exchange of calls, emails and texts. Well... Read Full Review
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Mujgan
Angelo
By : 'Cantika'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : N7
Reliable Homes and its agents (especially Mujgan, thanksss!! - and also, Angelo!) is really helpful and going extra miles to provide all the informations needed and solutions on my findings and any issues related along the way. Thank you so much! Definitely gonna recommend them to my... Read Full Review
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Mujgan
By : 'Chiara'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : FLAT
Mujgan has been always very helpful during the entire process, very polite and arrange a viewing for a studio for me last... Read Full Review
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Mujgan
By : 'Sevi'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N12
Mujgan is a amazing agent, she make us feel comfortable at all the time of the process of getting the house rent , at the viewing at the landlord part she helped as so much trying to explain exactly what we wanted and understood us 100%. Me and my husband highly recommend this agency ... Read Full Review
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Mujgan
By : 'Huseyin'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : N7
Excellent services by Mujgan. She was always available when needed and she got the deal agreed with the Landlord as soon I paid my deposit. From her efficiency, to her organisational skills she has provided me a top class service from start to finish. Her attention to detail is second to none.... Read Full Review
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Mujgan
By : 'N.I'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N4
I was contacted by Mujgan, a Senior Lettimgs Consultant at Reliable Homes. She was positive, professional and friendly through the entire process. At my live viewing she showed me details of the property and had impressive local area knowledge She came across as trustworthy and I secured the... Read Full Review
