The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 375 Reviews
98% Recommended
94% sales valuation accuracy
92% sales fee satisfaction
By : 'Luke Shepherd'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : LS12
Horrific service - Did not even have a set of keys to my property, gave them to the tenant and then had none at the estate agents. My tenant has not paid for 3 months and went to serve a section 8 from the solicitors and Preston Baker had not complied to legal requirements with in their process, so the solicitor's were not comfortable serving this. This has exposed me as a landlord. Rebekkah Wanden has dealt with this is the York branch. Terrible at communicating and unpersonable. I have to chase her on a weekly basis and when I speak to her, she sounds like she's reading from a script.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 94% | 92.00% | £79,500 | £2,110,000 |
Preston Baker
99 Walmgate, York, Yorkshire
YO1 9UA
01904 622355
By : 'Harry'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : YO8
Absolutely terrible service…. We have recently purchased a property that is in need of a full renovation that will take over 12 months we found the perfect property online through Preston Barker at York as it was only around the corner from the property we have just bought, upon... Read Full Review
By : 'Luke'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LS12
Horrific service - Did not even have a set of keys to my property, gave them to the tenant and then had none at the estate agents. My tenant has not paid for 3 months and went to serve a section 8 from the solicitors and Preston Baker had not complied to legal requirements with in their... Read Full Review
Angela
By : 'A'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO10
Very good sales team in York. Enthusiastic, responsive and friendly. I dealt with Angela and Kirsty and both were very... Read Full Review
By : 'Nicoletta'
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : YO30
We had a great experience in letting a property with Preston Baker in York. The quality of service is definitely superior to any other letting agency we have dealt with in York. The strongest point was definitely the communication flow that they kept with us before and during the process of... Read Full Review
Helen
By : 'Sally'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO24
I can honestly say I don't remember a time that I've been so impressed with an organisation and the service it has offered. Gemma, Helen and Karen were all wonderful, I felt guided and supported every step of the... Read Full Review
I was so impressed by Gemma that I ended up going for higher fees than I'd anticipated but it was well worth it in my case.
Angela
By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £262500
Would you recommend ? : Yes
Postcode : YO26
good relationship with branch & staff, very helpful & professional. Always available when needed Poor solicitors which wouldn't be recommended as never updated anything & awkward to deal... Read Full Review
still seemed a lot of money for service and did all but one viewings
By : 'Lewis'
Services : Sales( As a Vendor )
Sold price : £202500
Would you recommend ? : Yes
Postcode : YO32
Karen was excellent with us throughout the whole process of our house sale. She provided updates on a regular basis and as and when promised. Karen was always extremely polite and friendly and made us feel at ease when things became stressful! Karen really went the extra mile to ensure we received ... Read Full Review
Good
By : 'M'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : YO30
Karen was exceptionally helpful. Guiding us through the whole process of buying our house. Karen kept us fully informed of all developments. Karen was a reassuring voice during stressful... Read Full Review
By : 'Steve'
Services : Other
Would you recommend ? : Yes
Postcode : YO26
Without Karen we would still be waiting to complete 5 months after putting in an offer. She is excellent. She is honest, direct, straight-talking, impartial, dilligent, reliable and assertive which helped with our lawyers (who weren't any of those things) whilst conversely was kind, informative,... Read Full Review
Jodie
By : 'Pauline'
Services : Sales( As a Vendor )
Sold price : £2750
Would you recommend ? : No
Postcode : YO23
When I sign up for this I understood the viewing would be under taken by them the second time around out of 19 viewing I did 14 had to push all the time to get reply I felt the service was not what I was... Read Full Review
Bad due to service
By : 'Prasoon'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : YO30
Terrible experience. Never ever get trapped with these people. Gives no consideration what so ever to the tenants. During my 1 1/2 year stay ,never a maintenace call was attended promptly. When i decided to move out of the contract , whilst within the contract period, i paid them remarketting fees... Read Full Review
Exorbitantly high for nothing
Angela
By : 'Sophie'
Services : Sales( As a Buyer )
Sold price : £235000
Would you recommend ? : Yes
Postcode : YO10
We completed our house sale today and can't thank everyone at Preston Baker York enough !! All staff were so friendly and helpful, always keeping us fully informed and up to date. They answered our phone calls and emails immediately offering excellent help and support whatever the issue. Definitely ... Read Full Review
By : 'Mrs'
Services : Other
Would you recommend ? : Yes
Postcode : YO10
Karen, Karen, Karen, Thank you, Thank you, Thank you for all your hard work in bringing our purchase to exchange. Mrs... Read Full Review
Ian
By : 'Shaun'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO30
Preston Baker were true to their word. Using their VIP Launch service not only did we sell our house on launch day but they achieved �5000 over the asking price. All the staff are extremely friendly,caring & professional in what they do. They made us feel like valued customers &... Read Full Review
Whilst not the cheapest out there we certainly felt they were fair and worth it for the service given.
By : 'Johanne'
Services : Sales( As a Vendor )
Sold price : £283000
Would you recommend ? : Yes
Postcode : YO8
A massive thank you to Karen for doing an absolutely amazing job. Our house sale was not straightforward and she has shown incredible patience and kept communications going and pushed exactly when required. She has a friendly and approachable manner and is a pleasure to deal with. I am... Read Full Review
Fees are directly in line with competitors
By : 'Susan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : YO30
Karen Preece is the estate agent you want on your side. Her determination and tenacity make her sales succeed. She keeps in touch with all parties and their solicitors and gets clear and up to date information to everyone. However difficult things get she never gives up. We will be eternally... Read Full Review
Helen
By : 'jj'
Services : Sales( As a Buyer )
Sold price : £168000
Would you recommend ? : Yes
Postcode : YO30
Helen thought of me when the property came on the market and it was exactly what we were looking for. It saved me time in continuing to look. Karen was able to deal with my queries quickly and effectively. Very easy process all... Read Full Review
n/a
n/a
Gemma
By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO24
Excellent communication from Karen and Helen, backed up with good support from Gemma. I am very happy with the work done by the Team at Preston Baker, they were friendly and professional as well as pro-active. Very happy to... Read Full Review
As agreed!
As agreed!
Helen
Jodie
By : 'Carol'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO23
We cannot praise the people at Preston Baker York enough. We were looked after by everyone right from the day Jodie came to value our property. Nothing was too much trouble . We would highly recommend them to anyone . Thank you for helping us to realise our dream . Carol and Jeff... Read Full Review
Good
Good
Helen
By : 'Dean'
Services : Sales( As a Vendor )
Sold price : £378000
Would you recommend ? : Yes
Postcode : YO26
Each member of staff that I dealt with was professional, friendly, approachable and most important of all, there for support and advice when needed. They made us feel that our house sale/purchase was important no matter how large or small the... Read Full Review
Not the cheapest but the service was outstanding.
Not the cheapest but the service was outstanding.
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