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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.8/5, 49 Reviews
73% Recommended
81% sales valuation accuracy
76% letting valuation accuracy
83% sales fee satisfaction
83% letting fee satisfaction
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Pauline
By : 'Edith'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : FK11
Great help and speedy communications from Pauline over the years that I have dealt with Martin & Co. She always dealt with any problems promptly
By : Imtiaz Ahmed
Apr 6, 2022Thank you so much for the positive review Edith, your feedback is very much appreciated. Best Regards Imtiaz Ahmed
At Martin & Co, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.
We aim to deal with your concerns promptly, effectively and in a positive manner.
If you have a complaint about the service that you have received from the Martin & Co local office* you should put your concerns in writing to the address noted below. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.
If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the address below, who will conduct an investigation and respond with a final viewpoint.
In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:
The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP
Please refer to your Martin & Co local office* for complete TPO procedures
Last updated at 8/2/2017, 3:24:54 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 81% | 83% | £0 | £0 |
| Lettings | 76% | 83% | £375 | £1,000 |
Martin & Co
14 King St, Stirling, Stirlingshire
FK8 1AY
01786 448812
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Pauline
By : 'Archibald'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK14
We moved up from London so most of the arrangements had to be over the phone or email - Pauline made this really easy with her quick response time, clear communication and patience with newbie questions. She made the process as pain free as possible and we received a warm friendly welcome when we... Read Full Review
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Pauline
By : 'SM'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK10
Pauline at the Stirling branch has been helpful since the start of my tenancy. She has always been great at explaining things to me and always answers any query promptly. If there have ever been any issues Pauline has quickly sorted then out. We have had an overall positive experience with... Read Full Review
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By : 'Kelty'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : FK8
My flatmate and myself travelled 2 hours together to view a property let by this company and the agent didn't even turn up to the viewing. When I called to ask about this I was basically told the viewing didn't exist and they didn't even bother to come to help or answer any questions ... Read Full Review
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Arlene
By : 'Lauryn'
Services : Letting( As a Tenant )
Rent PCM : £660
Would you recommend ? : Yes
Postcode : FK8
Arlene was so accommodating and helpful through the duration of our rental. Any maintenance issues we had were sorted in a flash and this was definitely one of the easiest and straightforward rentals I have experienced. Would definitely... Read Full Review
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Pauline
By : 'Caroline'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : FK12
A big thank you to Pauline for all the help and support she has given us over the last 9 years while renting out our property. Great communication and helpful advice... Read Full Review
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Pauline
By : 'Edith'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : FK11
Great help and speedy communications from Pauline over the years that I have dealt with Martin & Co. She always dealt with any problems... Read Full Review
By : Imtiaz Ahmed
Apr 6, 2022Thank you so much for the positive review Edith, your feedback is very much appreciated. Best Regards Imtiaz...
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Arlene
By : 'Mary'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK8
Arlene was very supportive and couldn't do more to get us out of our plumbing problems. She handled the situation very well and couldn't have been more... Read Full Review
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Arlene
By : 'Lynne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : FK9
So this review is not for Martin and Co, the company, as we had some real communication issues with the owner and our tenant was not happy with the way he was treated either. This review is for Arlene McKenna who works at the Stirling branch. I’m not sure when exactly Arlene came on board ... Read Full Review
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Sharon
Nasreen
By : 'Shirley'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : FK10
Absolutely fantastic communication throughout. Took the worry and stress out of moving to a new home . Nasreen Sharon and Pauline were brilliant .Couldn't have asked for... Read Full Review
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Pauline
By : 'Sandra'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK10
Pauline is amazing. She will go above and beyond to help you out as a tenant. Could recommend her enough. Thank you for 7 years of help, advice and... Read Full Review
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Karen
By : 'Lucia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK7
Very positive experience, great support and service, and our agent Karen who has been taking care of us is a star?.... Read Full Review
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Pauline
By : 'Andy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK10
Pauline Wilson has been our agent for 7 years, very friendly and considerate. Any problems we had, Pauline got it sorted very quickly with no stress or fuss. More of a friend than an agent... Read Full Review
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By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK10
Our experience with Martin & co has been top notch, from the moment we viewed the property then moved in and when something needs fixed they are quick and efficient at getting things moving and sorted very quickly . A much better experience than our previous rentals with other... Read Full Review
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By : 'Shirley'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : FK10
After changing letting agents to Martin & Co it was like night and day. Excellent communication from them and always very helpful with any queries I have and dealing quickly and efficiently with tenant queries... Read Full Review
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Imtiaz
By : 'SJ'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : No
Postcode : FK8
This firm has been caught falsifying bank statements, making up property repairs invoices and overcharging unsusceptible landlords. Apparently the overcharging is rife in the franchise. There are plenty other agents in the area that do lettings. Avoid Martin &... Read Full Review
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Nasreen
Sharon
By : 'Kieran'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK12
Very easy quick experience with Martin & Co, they made sure all our enquiries were dealt with correctly and efficiently. Would definitely recommend going with this... Read Full Review
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Nasreen
Sharon
By : 'Grant'
Services : Letting( As a Tenant )
Rent PCM : £585
Would you recommend ? : Yes
Postcode : FK8
A positive experience with Martin & Co while arranging to rent a new property. Always on hand to offer clarity and support, in spite of the challenging circumstances of the covid outbreak forcing staff to work and communicate... Read Full Review
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By : 'Stewart'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : FK8
Tried to rip off my Daughter to the tune of £140 for cleaning as her tenancy ended!! Would say BEWARE if you ever have any dealings with this bunch of cowboys. Looking forward to the Property Ombudsman view of... Read Full Review
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Pauline
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £375
Would you recommend ? : Yes
Postcode : FK10
Great team, always been there when needed and super supportive to us tenants. Pauline especially was fab and we owe you all a massive... Read Full Review
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By : 'Kath'
Services : Letting( As a Owner )
Rent PCM : £123
Would you recommend ? : Yes
Postcode : FK8
Excellent customer service, tenants moved out & new vetted tenants found very quickly. All staff throughly professional with no questions being too silly to follow... Read Full Review
