The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 1103 Reviews
97% Recommended
96% sales valuation accuracy
96% sales fee satisfaction
By : 'Maharaja Palanivel'
Services : Letting(As a Tenant)
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : E14
Excellent support and service from agent Mr.Armantas Mickus helping us promptly find the right property to rent with a very short notice. Great professionalism shown during viewings. Highly recommended.
By : Alex Neil Estate Agents
Sep 22, 2022Dear Maharaja. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 96% | 96.00% | £32,900 | £850,000 |
Alex Neil
2 Westferry Road, London, Greater London
E14 8JT
020 7537 9859
ALEX NEIL INTERNAL COMPLAINTS PROCEDURE
Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.
After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 2/3/2025, 9:07:51 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Sufaida
By : 'Prakash'
Services : Letting( Property Management )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E14
I cannot rate Sufaida highly enough. As far as Property Managers go she has by far been the best I’ve dealt with, her willingness to solve issues in a timely manner and fantastic communication skills has made my leasing period very... Read Full Review
By : Alex Neil
Oct 20, 2023Dear Prakash, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you again in the...
Matteo
By : 'Gian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
I started my business experience with Alex Neil Canary Wharf in 2018. Since that time I had always a good service but this year I'm extremely satisfy in particular with Mr. Matteo Congedo and with Mr. Scott Little. They did an outstanding work. Scott managed to find a new tenant for my... Read Full Review
Georgia
By : 'Sandra'
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : E14
Great experience from selling our flat through Georgia and the team at Alex Neil, Canary Wharf. Negotiated a good deal for us achieving the asking price and then managed the whole process efficiently. It was a straightforward transaction in the end which went through in less than 3 months but the... Read Full Review
By : Alex Neil Estate Agents
Oct 5, 2022Dear Sandra, Thank you for taking the time to leave this review of your experience. We were pleased to read your comments, and we look forward to assisting you again in the future. Best...
By : 'youheng'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Really nice agent. Armantas Put a lot of efforts and help me to communicate with landlord. I really appreciate... Read Full Review
By : Alex Neil
Sep 28, 2022Dear Youheng, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback and look forward to assisting...
By : 'Maharaja'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : E14
Excellent support and service from agent Mr.Armantas Mickus helping us promptly find the right property to rent with a very short notice. Great professionalism shown during viewings. Highly... Read Full Review
By : Alex Neil Estate Agents
Sep 22, 2022Dear Maharaja. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the...
By : 'Themis'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I dealt with Kyra Ceesay after I secured my property. She was very helpful during the process, making sure I don't have any questions before my move-in date. She was always available to take my calls or reply to my emails and I'm very satisfied from her service. I had a great experience ... Read Full Review
By : Alex Neil Estate Agents
Sep 16, 2022Dear Themis, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you again in the...
By : 'Reda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E3
Armantas is very friendly and cares about the people he works with. Answered all my questions always picks up his phone doesn't matter what time it is. Had a wonderful experience with him and hope others will too. Again thank you so much Armantas will recommend you to... Read Full Review
By : Alex Neil Estate Agents
Sep 13, 2022Dear Reda, We appreciate you taking the time to leave this feedback on your experience dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of service...
By : 'Tanya'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I am currently working with Armantas and I am sure he will help me find the right property because he really listens to people's needs/preferences and shows you only relevant flats. He is always smiley and friendly which makes the fight for properties in London a lot more pleasant than it is ... Read Full Review
By : Alex Neil Estate Agents
Sep 2, 2022Dear Tanya. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service...
By : 'Armantas'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I had a great experience working with Armantas Mickus. He was very friendly and straightforward to me in terms of what I had to do in order to secure the property. He helped me throughout the process. I definitely recommend Armantas to other prospective tenants who are looking for a new... Read Full Review
By : Alex Neil Estate Agents
Aug 16, 2022We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers, and we hope...
By : 'Sean'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E2
Scott & Armantas customer care is outstanding. Armantas is easily one of the best we have seen and dealt with, his communication is clear & upfront. He is very detailed in showing us the places we view, he really thinks about us rather than just being there and that says a lot... Read Full Review
By : Alex Neil Estate Agents
Aug 15, 2022Dear Sean, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback and look forward to assisting you...
By : 'Ganesh'
Services : Land & New Homes
Sold price : £410000
Would you recommend ? : Yes
Postcode : SE18
Delt with Rakeem Andre, a very friendly and patient estate agent. Always answered all our questions and helped when he could. Always worked in a very professional manner and would always recommend him to... Read Full Review
By : Alex Neil Estate Agents
Jul 20, 2022Dear Ganesh, Thank you for taking the time to leave this review of your experience. We were pleased to read your comments, and we look forward to assisting you again in the future. Best...
Maciej
By : 'Elena'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E14
Maciej was really helpful throughout my journey of buying my own home in London. It took me 6 months from the viewing to completion and Maciej was helping along the way, which I am grateful for. Maciej would promptly update me on the status and chase all the sides to make sure everything is on... Read Full Review
By : Alex Neil Estate Agents
Jul 4, 2022Dear Elena. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service...
Maciej
By : 'Zeynep'
Services : Sales( As a Buyer )
Sold price : £472950
Would you recommend ? : Yes
Postcode : E14
Majiec was super helpful from the very beginning of the start of sale process. His knowledge on legal steps helped me to be well informed each steps even better than my conveyancer!. He ran a transparent business, he was easily reachable and was quick to respond emails. He manages fast-pace,... Read Full Review
By : Alex Neil Estate Agents
Jun 23, 2022Dear Zeynep, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback, and we look forward to assisting ...
By : 'Colin'
Services : Sales( As a Buyer )
Sold price : £520000
Would you recommend ? : Yes
Postcode : E14
Anj has been really helpful throughout the selling process. Our sale has taken longer than originally anticipated, but Anj has been so effective at chasing up enquiries and always keeping on top of things. She regularly provides us with updates, both by email and over the phone, and keeps... Read Full Review
By : Alex Neil Estate Agents
Jun 16, 2022Dear Colin, We appreciate you taking the time to leave this feedback on your experience of dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of service ...
Georgia
Maciej
By : 'Fiona'
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : No
Postcode : E14
All my dealings with Georgia at Alex Neil have been excellent. It was her presentation that persuaded me to use Alex Neil for the sale of my house - another agent offered a lower rate of fee, but Georgia’s knowledge of the area was impressive and that gave me confidence to use Alex... Read Full Review
By : Alex Neil Estate Agents
Jun 13, 2022Dear Fiona, We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied...
Georgia
By : 'Jacqueline'
Services : Sales( As a Vendor )
Sold price : £650000
Would you recommend ? : Yes
Postcode : E14
Georgia was very informative and put me at ease. Anjuman was polite and respectful, worked hard to achieve the asking price after a disappointed initial offer, I am very grateful to her. Very happy with efficient service provided, would recommend Alex... Read Full Review
By : Alex Neil Estate Agents
May 20, 2022Dear Jacqueline. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied...
Maciej
Maciej
By : 'Cano'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : E14
Alex Neil and especially Maciej Skalski made a very stressful process much easier and smoothly. Good communication along the way. The process only took 10 weeks from offer to completion. Highly... Read Full Review
By : Alex Neil Estate Agents
May 20, 2022Dear Cano. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best...
Maciej
Georgia
By : 'Bart'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E16
Amazing customer service from beginning to the end, always polite and professional. Very happy with the service, whenever we were unsure about something we could alway speak to an agent over the phone who would answer all our questions. Maciek is very Proffessional and I believe that he is an... Read Full Review
By : Alex Neil Estate Agent
May 20, 2022Dear Bart. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service...
Maciej
Georgia
By : 'G'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E3
Very happy with Alex Neil who helped me sell my property unlike PurpleBricks who took the money from me but the PB Agent was clueless and shouted at me when I dared to ask when he will finally get some viewings in. Opposite experience with Alex Neil. Maciej and Georgia were very helpful. I never ... Read Full Review
By : Alex Neil Estate Agents
May 19, 2022Dear G. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil...
Maciej
Georgia
By : 'MK'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E14
We sold our flat through Alex Neil. The valuation by Georgia was realistic and we were able to get a satisfactory offer quite quickly. Maciej handled most of the viewings and the sales progression. His communications were prompt and clear, and really added value in facilitating the conveyancing... Read Full Review
By : Alex Neil Estate Agents
Mar 31, 2022Dear MK. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service...