The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 44 Reviews
98% Recommended
92% sales valuation accuracy
97% sales fee satisfaction
By : 'Barry Fitzgerald'
Services : Sales(As a Buyer)
Sold price : £510000
Would you recommend ? : Yes
Postcode : BR5
I am currently dealing with Rakeem in the Chislehurst office, both him and Maria have been exceptionally helpful and a pleasure to deal with. They genuinely are decent friendly people and from an ex estate agent who has had to deal with other firms they are a cut above.
By : Alex Neil
Jul 29, 2022Dear Barry, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback and look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
ALEX NEIL INTERNAL COMPLAINTS PROCEDURE
Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.
After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 1/30/2025, 6:51:21 PM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 92% | 97.00% | £156,000 | £1,000,000 |
Alex Neil
61 High Street, London, Greater London
BR7 5AF
020 8297 8800
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Rita&Marco'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE7
Rakeem has been very helpful throughout the entire process of purchasing our first home. Communication has been excellent, always in touch and ready to help with any questions. We will definitely use Alex Neil in the... Read Full Review
By : Alex Neil Estate Agents
Oct 1, 2022Dear Rita & Marco, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you...
By : 'Sophie'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : SE18
Jack was helpful, friendly and done a good job showing us around the property. Would highly recommend the service from him and the... Read Full Review
By : Alex Neil Estate Agents
Sep 27, 2022Dear Sophie, We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied...
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : SE18
Quick, easy and efficient! Maria and the team at Alex Neil have yet again delivered another excellent service. This is the second property Alex Neil has sold on my behalf in days! Highly... Read Full Review
By : Alex Neil Estate Agents
Aug 23, 2022Dear Andrew. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service ...
By : 'Barry'
Services : Sales( As a Buyer )
Sold price : £510000
Would you recommend ? : Yes
Postcode : BR5
I am currently dealing with Rakeem in the Chislehurst office, both him and Maria have been exceptionally helpful and a pleasure to deal with. They genuinely are decent friendly people and from an ex estate agent who has had to deal with other firms they are a cut... Read Full Review
By : Alex Neil
Jul 29, 2022Dear Barry, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback and look forward to assisting you...
By : 'LH'
Services : Sales( As a Buyer )
Sold price : £925000
Would you recommend ? : Yes
Postcode : BR7
Katie was super helpful and accommodating throughout the whole process and did her best to get all our questions answered. She is very friendly, down-to-earth, and extremely professional. Highly... Read Full Review
By : Alex Neil Estate Agents
Jul 13, 2022Dear LH, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback, and we look forward to assisting you ...
By : 'Ray'
Services : Sales( As a Buyer )
Sold price : £265000
Would you recommend ? : Yes
Postcode : SE20
Katie is a super professional estate agent, lots of knowledge for local market, she also a super helpful person. highly... Read Full Review
By : Alex Neil Estate Agents
Jun 16, 2022Dear Ray, We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers, ...
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £552000
Would you recommend ? : Yes
Postcode : BR1
Katie was extremely professional and very driven to sell our property for us. She kept us updated throughout the process and filled us with great... Read Full Review
By : Alex Neil Estate Agents
May 19, 2022Dear Sarah, We appreciate you taking the time to leave this feedback on your experience of dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of service ...
By : 'Petrakis'
Services : Sales( As a Buyer )
Sold price : £540000
Would you recommend ? : Yes
Postcode : BR1
Anila was great from start till the end. Always trying to help us and speed up the process. Could not recommend enough to family and... Read Full Review
By : Alex Neil Estate Agents
May 16, 2022Dear Petrakis, Thank you for leaving this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the...
By : 'ELF'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE18
Lovely experience with Katie right from the start. Kyra made sure we got the flat eventually with repeated communication to the home office to get my right to rent sorted under two days and also kept me updated of every step. Overall, it was pleasing dealing with you... Read Full Review
By : Alex Neil Estate Agents
May 16, 2022Dear ELF, Thank you for taking the time to leave this review of your experience. We were pleased to read your comments, and we look forward to assisting you again in the future. Best...
By : 'Dan'
Services : Sales( As a Buyer )
Sold price : £630000
Would you recommend ? : Yes
Postcode : BR1
From our first meeting with Anila l just knew this was going to work. She was so helpful, knowledgeable has a great personality and acted more as a friend with no pushy sales talk and honest answers exactly how you expect an estate agent to be and from a well respected estate agents. So far it has ... Read Full Review
By : Alex Neil Estate Agents
May 16, 2022Dear Dan, Thank you for your comments. It's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil...
By : 'Niko'
Services : Sales( As a Buyer )
Sold price : £540000
Would you recommend ? : Yes
Postcode : BR1
I couldn’t recommend this agency enough! They were kind and helpful since day one. Huge thank you to Anila that made everything come true, she was always getting in touch with us during the whole process and helping with all our needs. Thank you for everything and would highly recommend ... Read Full Review
By : Alex Neil Estate Agents
Apr 22, 2022Dear Niko, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback, and we look forward to assisting...
Matteo
By : 'Rebecca'
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : BR1
We had a great experience with Katie, Matteo and the team who worked tirelessly to sell our flat. Katie in particular was brilliant in communicating with us and professional in every encounter, especially when on viewings with potential buyers. Thank you for all your hard... Read Full Review
By : Alex Neil Estate Agents
Apr 22, 2022Dear Rebecca. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied...
By : 'Niko'
Services : Sales( As a Buyer )
Sold price : £540000
Would you recommend ? : Yes
Postcode : BR1
I couldn't recommend this agency enough! They were kind and helpful since day one. Huge thank you to Anila that made everything come true, she was always getting in touch with us during the whole process and helping with all our needs. Thank you for everything and would highly recommend to... Read Full Review
By : Alex Neil Estate Agents
Apr 22, 2022Dear Niko, Thank you for your comments. We were delighted to read about your experience dealing with our team. We are proud to receive such positive feedback, and we look forward to assisting...
By : 'Bobby'
Services : Sales( As a Buyer )
Sold price : £265000
Would you recommend ? : Yes
Postcode : SE20
Brilliant experience start to finish with Katie Cowcher of Alex Neill. Very accommodating during the process of buying a... Read Full Review
By : Alex Neil Estate Agents
Apr 19, 2022Dear Bobby. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best...
Matteo
By : 'Lida'
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : BR7
Katie was ace. It was our first time selling a house and there were a few wobbly moments where I deliberately sought out Katie for help and advice, even after we had exchanged contracts. She is a great listener and I felt she was genuinely interested in what was happening for us. She is calm and... Read Full Review
By : Alex Neil Estate Agents
Apr 19, 2022Dear Lida Da Sie. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the...
By : 'Mark'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : SE12
Katie was very professional and helpful during my recent purchase of a new property. She was was friendly, quick to respond to messages and kept me to up to date as the situation developed. Would definitely... Read Full Review
By : Alex Neil Estate Agents
Apr 11, 2022Dear Mark. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service...
By : 'Maria'
Services : Sales( As a Vendor )
Sold price : £395
Would you recommend ? : Yes
Postcode : SE12
A very efficient, professional and customer focussed service from Katie Cowcher. I would recommend this Estate Agent to other... Read Full Review
By : Alex Neil Estate Agents
Apr 8, 2022Dear Maria. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil...
By : 'Lorna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE18
It was wonderful working with Katie. She helped progress the purchase of the property. Kate kept me informed at all stages and it was a pleasure to deal with her. She provided a responsive and professional service. Thanks very... Read Full Review
By : Alex Neil Estate Agents
Apr 5, 2022Dear Lorna. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers ...
Matteo
By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : BR7
We are very thankful to Katie, Matteo & the team at Alex Neil. Very much quality of quantity! After using a few agents to Let our property in the past we found Alex Neil extremely pro active and clear communication throughout. From the Valuation, viewings & so on, it was a stress... Read Full Review
By : Alex Neil Estate Agents
Mar 31, 2022Dear Mrs Petergood. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of...
Matteo
By : 'James'
Services : Sales( As a Buyer )
Sold price : £590000
Would you recommend ? : Yes
Postcode : BR7
I recently received a great service from the team at Alex Neil Chislehurst. The team led by Matteo was very efficient and kept us up to date with progress on the sale and made the whole purchase stress free. I would highly recommend Alex Neil and will be using them again in the... Read Full Review
By : Alex Neil Estate Agents
Feb 11, 2022Dear James, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you again in the...