HLGB

They took over my building recently. It is quite clear that they are just looking to cut costs and have now looked to increase the rent by £75 just before Christmas - in the midst of a cost of living crisis. They have reduced bin collections, the communal spaces did not get cleaned for ... Read Full Review

Not even a star. Left us without hot water for a weekend in the middle of November without having any emergency telephone number. I tried to call but noone answer. Really unreliable and they don't care about their ... Read Full Review

Let a property with HLGB for 4 years. Rob, Jenny & Bill were all extremely helpful over the time I was with them. Any maintenance issues I would usually deal with myself, but anything I couldn't they were quick to find a suitable trade person, and got reasonable quotes. Would ... Read Full Review

Since I rent my flat with HLGB more than 30 months ago, I did have a lovely time with this agency. I remember when I first stated to do an application, they were very organised and very helpful to make thing happened in exact timining as I wished. Jennifer has made all the efforts to make my move ... Read Full Review

I would really like to thank the team at HLGB they have been amazing! They have always been quick to help no matter the situation and are extremely professional and polite whenever you call! Thank you again and keep up the good ... Read Full Review

Rented for 5 years and they are by far the worst letting agent on this planet. They never repair anything and over the years they keep dipping into the deposit for “fees” randomly they sent me an eviction notice. Stating they want to make more money by renting it as rooms. No ... Read Full Review

I have rented from hlgb for 2 years. Found them to be very helpful. Needed to use the out of hours service as was locked out and got a quick ... Read Full Review

Absolutely awful company. The staff are totally inadequate and obviously don't care about their clients at all. Keep clear of HLGB there are plenty more estate agencies out there who are 100% ... Read Full Review

Rented from hlgb for over 2 years. When there has been a maintenance issue it has been dealt with quickly. Service is very ... Read Full Review

I've been renting from HLGB for over 5 years in 2 different properties and I have always been happy with everything. The small maintenance issues that have arisen have been dealt with straight away which makes a change from previous letting agents I have dealt with! The staff are really ... Read Full Review

Very professional team, their communication in particular make them stand out for other agents I have used; timely, accurate and frequent. No issue too ... Read Full Review

This company are theives.they were very helpful till the minute we handed our admin fees over.then refused to return calls or emails lost nearly 400 pounds they say there waiting for a a senior member of staff to sign some paper work to validate a refund but 2 months later we still getting the run ... Read Full Review