I would like to thank Senna, Kieran and Matthew their professional and friendly approach in selling my property. They all helped to make the process a seamless and stressfree experience. Senna was particularly helpful in conducting the viewings and keeping me regularly updated. It is clear that... Read Full Review

A real professional, she always took care of us and if there were problems with the documents, she always called and wrote, she said leave everything to me and in one week she fixed all the documents and we were able to move in, thank you Lacey. From... Read Full Review

Lacey was very professional and helpful in the process of moving us into our new property. Any questions or issues, were handled well, and she was a big... Read Full Review

Really tough experience selling my house however thanks to Matthew Guscoth at the Erdington branch for going above and beyond to see the sale... Read Full Review

Introduced a 'buyer' who walked away, with no good reason. Leaving us with costs and losing our purchase. They didn't even have the guts or decency to tell us the sale had fallen through. We eventually sold through someone else - but what they did affected our future and during... Read Full Review

Professional and friendly team, special mentions for Matthew who was very helpful. We buy a flat and everything went fast. Whether you are a prospective tenant, a buyer or landlord these guys are the right team to use. I would definitely recommend their... Read Full Review

I must say that my experience with Burchell Edwards and more specifically Kieran was phenomenal. My cousin and I spent an age trying to get something going with different agencies and usually to no luck at all. We were well looked after, it was quick, it was professional and it was honest. All I... Read Full Review

This is my first experience of letting my house. I found the team pleasant and approachable each time I went in the shop to see... Read Full Review

Poor customer service, lack of listening skills, lack of communication skills, there to take your money only, they call them selves corporate, don't get if they understand the... Read Full Review

Worst agent,poor service,stay away at every cost I managed to put my property at rent with this agent,was fixed with a tenant who failed finance check but was told she has a guarantor ,was reassured and contract signed ,with tenant as expected made up different accusations,eventually leaving... Read Full Review

This is the worst Estate Agents in the world. They are also dishonest. Trying to sell a house that wasn't ready to be sold and kept us hanging in for 6 months. We pulled out in the end. From their mortgage advice to in branch staff....rubbish... Read Full Review

STAY CLEAR! I was a prospective buyer and encountered numerous problems with this estate agent. I would be here all day if I listed the problems. Overall poorly run, poor staff, shocking levels of customer service. You have been... Read Full Review

I have arranged viewings with various estate agents and was appalled by the shocking way Burchell Edwards treat their prospective buyers. Staff took days to arrange viewings, had to be chased as they would not call you back when they said they would, were abrupt, unreliable and downright rude on... Read Full Review

Would most definitely not recommend. I am actually quite shocked at how badly they treated me as a prospective buyer. I viewed a property which was being sold by a company. When I viewed it, I was told that the company had a figure in mind & would most likely reject any offer other than the... Read Full Review

shockingly bad service. Tried to acquire a property through this agent that had been on the market for a while. They were not very good at returning calls or keeping me updated on the offer progress. Was messed around with how my offer was dealt with. I felt that they were borderline breaking... Read Full Review

Dan and Will were both friendly and approachable. They offered a professional service and let the house at a competitive price with minimal downtime. I would recommend... Read Full Review

The agents were very slow in responding to my calls during the vetting process Incorrect information was entered on to the documents, Inventory, Invoice etc... and this has taken time to... Read Full Review

Will was very helpful as it was a bit of a rush. However I have still not had an inventory. Also was not informed that it was pay as you go electric before I moved in. Plus there was a need to get authority to park. Finally I have no keys to open the windows, this may be down to the... Read Full Review

Highly recommend Liam, always professional and asked questions thoroughly and prompt in taking action. He was very attentive, put in a lot of effort and patience throughout the whole letting process and found me an amazing place. What I think stands out most about Liam is that he genuinely cares... Read Full Review

Great service with friendly and professional staff. I needed to move quickly and the Burchell Edwards was very efficient at getting everything sorted. Liam was a true professional who provided great advice, prompt responses to all my queries, he was also helpful and honest and as a result I... Read Full Review