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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 145 Reviews
97% Recommended
82% sales valuation accuracy
88% letting valuation accuracy
100% sales fee satisfaction
94% letting fee satisfaction
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By : 'Riccardo'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SW19
I praise this agency for their timely response, fair and kind attitude, reliable and competent services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 100% | £0 | £0 |
| Lettings | 88% | 94% | £900 | £2,950 |
Brinkley's Estate Agents
Beaumont House, Lambton Rd, London, Greater London
SW20 0LW
020 3872 5309
Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Katie Sharpes and in the even t we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to Katie Sharpes 149 Arthur Road, Wimbledon Park, SW19 8AB.
Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley 149 Arthur Road, SW19 8AB.
In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 7/14/2016, 6:50:13 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Caroline'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
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Great customer service. I have found Brinkley's to be reliable and efficient agents for letting property, and Zulekha Warid a helpful property manager, who provides prompt assistance in a professional and efficient... Read Full Review
By : 'LH'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW15
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Zulekha has been my property manager for many years. For a few months someone else at the same agents managed my flat and I was delighted to have her back! She is efficient, very professional and an absolute delight to work with. One of the reasons I continue to let my property through... Read Full Review
By : 'Caroline'
Services : Letting( As a Owner )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : SW15
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I have let out my house through Brinkleys for a number of years. They are very efficient at finding tenants, and managing the property. They seem have long term employees, so I have built up a relationship with most members of the team. I've always found everyone responds quickly to any... Read Full Review
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By : 'Riccardo'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
I praise this agency for their timely response, fair and kind attitude, reliable and competent... Read Full Review
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By : 'Cinzia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
Zulekha was outstanding. She quickly addressed our inquiries, showed great understanding, and went the extra mile to resolve our issues. Her friendly and professional approach made a lasting... Read Full Review
By : Zulekha w
Aug 22, 2023Thank you for such positive freed...
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By : 'Adrian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
A company where leaders will take your situations seriously. I appreciate how Brinkley's can turn around nightmares into competent activity. Many years of success for a... Read Full Review
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By : 'Aman'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SW15
Zulekha manages my property on my behalf and has been very efficient, thorough and straightforward. She has looked after my interest and also been very fair and clear with my tenants. I would recommend... Read Full Review
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By : 'Jenny'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
Zulekha has helped us with several queries since we moved into our property 6 months ago - she is aways prompt with her response and points us in the right direction. Thanks... Read Full Review
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By : 'Chandni'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Zulekha has been managing my property for over a year, and has been super helpful and efficient. She has answered my concerns promptly, pointing me in the right direction. Thanks... Read Full Review
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By : 'Preeya'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Zulekha has been extremely professional and always approachable. Her ability to communicate clearly has been extremely valuable to me. She has always been reliable and helpful. She is a key reason I have stayed with Brinkley's as a... Read Full Review
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By : 'Ziad'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW20
Excellent service, Katie Sharpes and Darryl Blackford were very responsive and professional, online viewing and follow up with administrative procedures went very well even though I was booking the property from abroad Katie walked us through everything and followed up the details until move in... Read Full Review
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By : 'Jonathan'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE25
Speedy and professional help from Zulekha Warid I contacted Zulekha to ask if she would provide references for the flat I am moving into with my fiancé. I lived in a Brinkley's property a few years ago and remembered how diligent Zulekha was when we communicated back... Read Full Review
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By : 'Scarlett'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SW20
I would like to warn potential clients to steer clear of Brinkley's Estate agents in Wimbledon. Their level of customer service is appalling. We let our 1 bed flat with them for a number of years, which wasn't plain sailing. However, we needed to do emergency works to the property and... Read Full Review
By : Robert Brinkley
Oct 25, 2021Dear Lisa, Thank you for your review, your comments are noted. The fact is that you decided to give notice to the tenants and requested us to issue the section 21 notice to which we carried out...
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By : 'Lowell'
Services : Letting( As a Tenant )
Rent PCM : £1525
Would you recommend ? : Yes
Postcode : SW17
Zulekha has consistently provided us as tenants with assistance to act on the few minor issues that we've had through our tenancy. Our comments and concerns have been promptly relayed to our landlord and works have been completed by a great team of... Read Full Review
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By : 'Nick'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SW19
Zulekha has been our agent for 3 years and has been most helpful and professional during this period. Thank... Read Full Review
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By : 'Cecile'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW15
Zulekha has been my property manager for about two years. Sha has always been very professionnal and discreet which, as a tenant, I appreciate a lot. I've recently been through a hard time when my bag was stolen in a foreign country, and she has been very helpful to deal with this issue... Read Full Review
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By : 'josh'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SW19
Zulekha has always gone above and beyond for me. Not only did she made me feel at ease, she also made my checking in very comfortable. Not only is she professional, but also a brilliant head of property management. Absolutely brilliant to work with and highly suggest... Read Full Review
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By : 'Omar'
Services : Letting( As a Owner )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SW19
Zulekha was a wonderful property manager and brilliant to work with. One of the best property managers I've come across in a... Read Full Review
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By : 'Zoe'
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : SW19
We were introduced to Zulekha after signing our lease with a previous agent who hadn't made us aware of changes in the property. Despite this, Zulkeha tried her best to accommodate us and solve issues in the property as efficiently as possible, even though it must have been frustrating that... Read Full Review
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By : 'Gaurav'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Zulekha has been managing my property for the past 2 years and I find her extremely prompt, efficient and helpful in dealing with all... Read Full Review