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4.5/5, 175 Reviews
88% Recommended
100% sales valuation accuracy
90% sales fee satisfaction
The
By : 'Fwright'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CO14
I cannot understand why there are not more poor reviews….hard sales pitch/call with lots of promises, and then passed over to another person who'll tell you as little as possible! We were lied to from the very beginning- there were no investors waiting, they are no different to high street agent. Property will go on rightmove and zoopla like every high street agent, meaning if they don't sell it, you won't be able to go back to a high street agents at an open market price without prospective buyers being able to see it, so your property is permanently devalued if they do not sell… Very vague when I asked questions about their processes, now I know why…. Whenever I asked for confirmation of what Will was telling me by phone (because I was dubious about what he was saying) it never ever came… Called us to take a viewing from a prospective buyer that wasn't even on the market & they knew absolutely nothing about ….. when we questioned this we were then told this shouldn't have happened! It absolutely shouldn't have, we could have kept it on with a high street agent and saved ourselves tens of thousands of pounds if we wanted to take viewings from such buyers, instead of dropping £40k+ to get a sale from a buyer with no chain. They will lower the price on rightmove, further devaluing the property, without even notifying you. When I spoke to Will about this I was told that if it didn't sell he could put it back up to what it was before lowering, at the end of the contract so there would be no online foot print of this. I requested this in writing via email and surprise surprise it wasn't provided…… I was then told by a 3rd party that this isn't possible or even legal… Now we are trying to end the contract by giving notice they are claiming the notice period ends on the date it was marketed, which is made up, nowhere is this stated in the contract or terms or conditions. It took an extra 2 weeks to go on the market because they couldn't get a freelance photographer for over a week. In summary….. they haven't sold our property, not one viewing in 2 months, we reduced the price by £40k for a quick sale, and now we are unsold, and at least £40k worse off, only option left is to sell to a cash buying house company and lose even more, or go back to high street agent for same deflated price bettermove marketed it at…. Lose/lose.
BetterMove
20-22 Bridge End, Leeds, West Yorkshire
LS1 4DJ
0330 004 0050
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
7 | 3 | 1 | 0 | 91 | 5 | 41 | 1 | 12 | 14 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100.00% | 90.00% | £45,000 | £1,085,000 |
No procedure set.
Last updated at 1/28/2022, 3:44:53 AM by allAgents
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Rory
By : 'Pauline'
Branch : Leeds, 20-22 Bridge End
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Rory is extremely personable and understanding. Very helpful and put me at my ease. I would definitely feel at ease buying a property with ... Read Full Review
Julia
By : 'Paul'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Buyer )
Sold price : £142995
Would you recommend ? : Yes
Postcode : DN7
Fantastic work by Julia and the team to get the sale over the line with the minimum of fuss. A special mention to Megan Swiers for her efforts who cant be tagged below ... Read Full Review
Julia
By : 'vinaya'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Sold price : £126000
Would you recommend ? : Yes
Postcode : TS4
Very empathetic, prompt and quick result to a query which I thought would take ages to solve. Ms Julia was the contact person who acted in the best way ... Read Full Review
By : 'Paul'
Branch : Leeds, 20-22 Bridge End
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LN6
The most helpful lady I’ve come across in a long time. Alway came back to you with positive answers I would happily recommend her ... Read Full Review
Julia
By : 'C'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : TS19
Absoulte dire service Julia is appalling my dad died and I was really put upon as his house was going through the selling process had to wait until I got power of attorney to sell house they never left me alone told me I would have nothing to pay then they wanted me to pay for a asbestos survey ... Read Full Review
By : 'Mike'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SS3
<p>As my property has a short lease, I decided to list it with Bettermove, as they supposedly “specialise” in selling properties with this issue. On their website, Bettermove makes spurious claims such as a “stress-free and simple experience”, and that they have an “extensive database of cash ... Read Full Review
By : 'Oliver'
Branch : Leeds, 20-22 Bridge End
Services : Land & New Homes
Sold price : £158000
Would you recommend ? : Yes
Postcode : B76
BetterMove maintained excellent communication throughout the buying process and responded to all queries promptly. Any support and advice I needed was provided without delay and they kept all parties updated as the purchase ... Read Full Review
By : 'Samantha'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : DL1
The company were very efficient and professional. They kept us informed about the procedures all along the way. Thank ... Read Full Review
Julia
By : 'Liam'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Buyer )
Sold price : £140000
Would you recommend ? : Yes
Postcode : PO5
Great service, just as advertised, prompt, readily available to take calls and queries. The staff are engaging and did all they could to keep things moving and were friendly and eager to help at every step, would gladly use ... Read Full Review
Julia
By : 'TS'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG15
I thought I was going to struggle after finding a major repair was needed after moving in. Julia helped me contact the vendor and get monies towards this. Thanks to all ... Read Full Review
Julia
Rory
By : 'Caroline'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Buyer )
Sold price : £96000
Would you recommend ? : Yes
Postcode : DN6
Outstanding Purchase Service Julia Sillers gave "Total WOW" Commitment to my new home purchase completing on time! Julia went the extra "10 miles" to make it happen! When I contacted Better Move, I was impressed by the extraordinary lengths that Rory Naughton went to ... Read Full Review
Julia
By : 'Monish'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Buyer )
Sold price : £122000
Would you recommend ? : Yes
Postcode : WA5
Theo and Julia helped to push the sale along which was helpful. Continously checking solicitors to keep the transaction within the ... Read Full Review
Julia
By : 'Abi'
Branch : Leeds, 20-22 Bridge End
Services : Conveyancing
Would you recommend ? : Yes
Postcode : LS7
I've been working with Julia for some time now and has she has been a pleasure! She consistently demonstrates a strong work ethic, excellent communication skills and is always willing to ... Read Full Review
The
By : 'Fwright'
Branch : Leeds, 20-22 Bridge End
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CO14
I cannot understand why there are not more poor reviews….hard sales pitch/call with lots of promises, and then passed over to another person who'll tell you as little as possible! We were lied to from the very beginning- there were no investors waiting, they are no different to high ... Read Full Review
All
By : 'Sophie'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SK6
I was definitely skeptical at first of how good the service sounded and if it was too good to be true but I was SO wrong. The guys at bettermove have been outstanding and I couldn’t be happier with everything! I highly recommend them if you need to sell your house especially if you ... Read Full Review
Julia
By : 'michael'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Buyer )
Sold price : £257500
Would you recommend ? : Yes
Postcode : FY8
Julia was an absolute pleasure to deal with in a sometimes difficult and stressful purchase. She was super responsive and very professional we can’t praise her ... Read Full Review
By : 'Rianna'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B25
Theo, Elliott and the team did an excellent job of selling our home quickly, proficiently and to someone who really loved the home. Could have asked for a bettered service. Thanks so much again BETTERMOVE Rianna ... Read Full Review
Joe
By : 'Helen'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Sold price : £525000
Would you recommend ? : Yes
Postcode : TR11
So refreshing to deal with a company who get the job done, calmly, efficient and who are pro active. My initial contact was with Joe, who talked me through the steps in how the company works, without fuss or pressure to sign a lengthy contract etc Had a viewing within days of it been advertised ... Read Full Review
The
By : 'Mark'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Sold price : £107000
Would you recommend ? : Yes
Postcode : CF41
Excellent Estate agents, always informed me what was going on right up to completation. I would recommend Right move to anyone. Thank you for your hard ... Read Full Review
By : 'Carole'
Branch : Leeds, 20-22 Bridge End
Services : Sales( As a Vendor )
Sold price : £147000
Would you recommend ? : Yes
Postcode : DN4
My house sale completed very quickly once I had an offer. The team at BetterMove were always efficient and helpful. I would definitely use them ... Read Full Review