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Shirley Solihull, Solihull B90
5/5, 1156 Reviews
98% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shi
rley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
"Smart Homes were extremely..."
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5 Star Review
Sue
Simon
By : 'Kae'
Services : Sales(As a Buyer)
Sold price : £600000
Would you recommend ? : Yes
Postcode : B91
Dec 13, 2023
People found this helpful0
Smart Homes were extremely professional and helped ensure there was effective communication between ourselves and the seller. Whenever we had any questions, Sue and Gemma were always quick to answer and helped make the buying process smoother. When viewing the property, the team were friendly, welcoming, and willing to answer our questions, which made us feel at ease. Overall, very impressed with Smart Homes and the way in which they approach property. I would definitely recommend to others.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Areas covered
- B13
- B14
- B28
- B47
- B90
- B91
- B92
- B93
- B94
- Shirley
Address
Smart Homes
316 Stratford Road, Solihull, West Midlands
B90 3DN
0121 744 4144
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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THANK YOU TO THE SMART HOMES ...
5 Star Review
Gin
Tom
By : 'Mohammed'
Services : Sales( As a Buyer )
Sold price : £247000
Would you recommend ? : Yes
Postcode : B14
Feb 27, 2023
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People found this helpful0
Just a quick note to say thank you to the simply amazing team at Smart Homes...Honest, efficient and thoroughly supportive...as a buyer they supported me as much as I am sure they supported the vendor...a very sincere thanks to Tom, Nicola and ofcourse to Gin who kept everything ticking over... Read Full Review
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Mohammed said about Smart Homes
Services : Sales( As a Buyer )Date: 27th Feb 2023
Just a quick note to say thank you to the simply amazing team at Smart Homes...Honest, efficient and thoroughly supportive...as a buyer they supported me as much as I am sure they supported the vendor...a very sincere thanks to Tom, Nicola and ofcourse to Gin who kept everything ticking over perfectly right to the end!
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Hi received the keys today ...
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5 Star Review
By : 'Sue'
Services : Sales( As a Buyer )
Sold price : £385
Would you recommend ? : Yes
Postcode : B13
Apr 16, 2025
People found this helpful0
Hi received the keys today and Susanna aka sue really helped me through the hole process just really big thank you to her she needs pay rise really happy with the service she provided thank you so... Read Full Review
Comments on Agent Fees
Very happy with her service
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Sue Danter said about Smart Homes
Services : Sales( As a Buyer )Date: 16th Apr 2025
Hi received the keys today and Susanna aka sue really helped me through the hole process just really big thank you to her she needs pay rise really happy with the service she provided thank you so much
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Very professional, proactive ...
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5 Star Review
By : 'June'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B91
Apr 2, 2025
People found this helpful0
Very professional, proactive and helpful. From initial valuation visit , viewings and regular feedback, an excellent service. I particularly valued Helen’s weekly calls to keep me... Read Full Review
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June Griffith said about Smart Homes
Services : Sales( As a Vendor )Date: 2nd Apr 2025
Very professional, proactive and helpful. From initial valuation visit , viewings and regular feedback, an excellent service. I particularly valued Helen’s weekly calls to keep me updated
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Great ...
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5 Star Review
By : 'Tom'
Services : Sales( As a Buyer )
Sold price : £430000
Would you recommend ? : Yes
Postcode : B92
Mar 30, 2025
People found this helpful0
Excellent service provided by the team at Smart Homes. Once we put the offer in we had weekly calls from our sales progresser, Helen, which were invaluable. She kept us fully up to date with everything that was happening either side of our chain and often knew what was going on before anybody ... Read Full Review
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Tom D said about Smart Homes
Services : Sales( As a Buyer )Date: 30th Mar 2025
Excellent service provided by the team at Smart Homes. Once we put the offer in we had weekly calls from our sales progresser, Helen, which were invaluable. She kept us fully up to date with everything that was happening either side of our chain and often knew what was going on before anybody (solicitors, etc). The service was warm and friendly and ever we had a question or issue it was dealt with promptly.
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A highly efficient, ...
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5 Star Review
By : 'Tracy'
Services : Sales( As a Vendor )
Sold price : £495000
Would you recommend ? : Yes
Postcode : B90
Mar 27, 2025
People found this helpful0
A highly efficient, professional team, who made stressful process as straightforward as possible. I don’t hesitate to recommend them and wouldn’t hesitate to use them... Read Full Review
Comments on Agent Fees
Absolute value for money! The whole team worked so hard.
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Tracy said about Smart Homes
Services : Sales( As a Vendor )Date: 27th Mar 2025
A highly efficient, professional team, who made stressful process as straightforward as possible. I don’t hesitate to recommend them and wouldn’t hesitate to use them again.
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Great ...
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5 Star Review
By : 'Nathan'
Services : Sales( As a Buyer )
Sold price : £250500
Would you recommend ? : Yes
Postcode : B26
Mar 14, 2025
People found this helpful0
As a first time buyer, the whole house buying process can seem a bit daunting, but Smart Homes made everything so much easier. They kept us informed every step of the way and ensured everything went smoothly. A special thank you to Helen and Rory their support—they were fantastic! We’d definitely... Read Full Review
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0
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Nathan said about Smart Homes
Services : Sales( As a Buyer )Date: 14th Mar 2025
As a first time buyer, the whole house buying process can seem a bit daunting, but Smart Homes made everything so much easier. They kept us informed every step of the way and ensured everything went smoothly. A special thank you to Helen and Rory their support—they were fantastic! We’d definitely recommend Smart Homes to anyone and would love to work with them again in the future
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I have worked in estate ...
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5 Star Review
By : 'Annette'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B91
Mar 13, 2025
People found this helpful0
I have worked in estate agents over 35 years but the experience of all members of staff at Smart Homes went above and beyond expectations from start to finish. However, there were 50 stars given I would certainly tick them all. Helen in progression was 'outstanding', nothing was too much... Read Full Review
Comments (0)I have worked in estate agents over 35 years but the experience of all members of staff at Smart Homes went above and beyond expectations from start to finish.
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Annette said about Smart Homes
Services : Sales( As a Vendor )Date: 13th Mar 2025
I have worked in estate agents over 35 years but the experience of all members of staff at Smart Homes went above and beyond expectations from start to finish.
However, there were 50 stars given I would certainly tick them all.
Helen in progression was 'outstanding', nothing was too much trouble her she did go above and beyond what most progression teams do prior to exchange of contracts.
If I move again, I would not use any other agent.
Thank you to all of you and especially Helen as my sale was extremely difficult.
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SmartHomes Making Dreams ...
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5 Star Review
By : 'Volkan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Mar 6, 2025
People found this helpful0
Great company to purchase your house. They are supporting from start to the end and not leaving any question marks in your mind. I really got perfect service with them. Thanks very much. Special thanks to Helen who supported me during the process and really so kind and... Read Full Review
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Volkan said about Smart Homes
Services : Sales( As a Buyer )Date: 6th Mar 2025
Great company to purchase your house. They are supporting from start to the end and not leaving any question marks in your mind. I really got perfect service with them. Thanks very much. Special thanks to Helen who supported me during the process and really so kind and helpful.
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Fantastic ...
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5 Star Review
By : 'Keith'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Mar 3, 2025
People found this helpful0
Great service..less than 3 months from house going on market to completion. A big thankyou to Helen who kept is informed all the way and kept the sale moving along ... Read Full Review
Comments (0)Great service..less than 3 months from house going on market to completion.
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Keith Evans said about Smart Homes
Services : Sales( As a Vendor )Date: 3rd Mar 2025
Great service..less than 3 months from house going on market to completion.
A big thankyou to Helen who kept is informed all the way and kept the sale moving along us.
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Fantastic ...
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5 Star Review
Helen
By : 'Keith'
Services : Sales( As a Vendor )
Would you recommend ? : No
Mar 3, 2025
People found this helpful0
Great service..less than 3 months from house going on market to completion. A big thankyou to Helen who kept is informed all the way and kept the sale moving along ... Read Full Review
Comments (0)Great service..less than 3 months from house going on market to completion.
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Keith Evans said about Smart Homes
Services : Sales( As a Vendor )Date: 3rd Mar 2025
Great service..less than 3 months from house going on market to completion.
A big thankyou to Helen who kept is informed all the way and kept the sale moving along us.
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Helen Cole - Smart ...
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5 Star Review
Helen
Helen
By : 'Masood'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Feb 25, 2025
People found this helpful0
I started this journey November 2023 and finished it on valentines day 2025. I came across many challenges before i reached the completion date but Helen Cole of SmartHomes (Shirley) made this journey bearable. She went above and beyond her role and was an amazing person to work and complete the... Read Full Review
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Masood Malik said about Smart Homes
Services : Sales( As a Buyer )Date: 25th Feb 2025
I started this journey November 2023 and finished it on valentines day 2025. I came across many challenges before i reached the completion date but Helen Cole of SmartHomes (Shirley) made this journey bearable. She went above and beyond her role and was an amazing person to work and complete the journey with. Thank you all your help, support and more importantly advice throughout the journey.
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Excellent service from start ...
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5 Star Review
By : 'Richard'
Services : Sales( As a Vendor )
Would you recommend ? : No
Jan 27, 2025
People found this helpful0
Excellent service from start to finish, after tweaking the sale particulars before going 'live'. The viewings were all done us by Smarts and it didn't take long to get offers through. Smarts were good with their advice on the status of our potential buyers and we secured a good result. The REAL... Read Full Review
Comments (0)Excellent service from start to finish, after tweaking the sale particulars before going 'live'.
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Richard James McKay said about Smart Homes
Services : Sales( As a Vendor )Date: 27th Jan 2025
Excellent service from start to finish, after tweaking the sale particulars before going 'live'.
The viewings were all done us by Smarts and it didn't take long to get offers through.
Smarts were good with their advice on the status of our potential buyers and we secured a good result.
The REAL work started after agreeing the sale, as it was fraught with difficulties and complications. This is where Smart Homes in Shirley came into their own, as the office manager, Helen Cole, worked like a Trojan in chasing up and keeping us informed and advised on both the sale of our house (Cole Green) and purchase (mid Devon).
If I ran a business, I'd try to pinch her!
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Helen provided exceptional ...
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5 Star Review
By : 'Sally'
Services : Sales( As a Vendor )
Sold price : £154500
Would you recommend ? : Yes
Postcode : B90
Nov 25, 2024
People found this helpful0
Helen provided exceptional support on a tricky and lengthy sale of a leasehold property. She worked proactively to find solutions to all the blockages we came up against and communicated clearly and promptly through the process. The final outcome was that buyer and seller ended up in a good place.... Read Full Review
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Sally L said about Smart Homes
Services : Sales( As a Vendor )Date: 25th Nov 2024
Helen provided exceptional support on a tricky and lengthy sale of a leasehold property. She worked proactively to find solutions to all the blockages we came up against and communicated clearly and promptly through the process. The final outcome was that buyer and seller ended up in a good place. It was a pleasure working with her. I would have no hesitation to recommend Helen and Smart Homes, particularly for the sale of Leasehold property where there may be difficulties getting the sale over the line.
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Bought a home from smart ...
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5 Star Review
By : 'Shuhaib'
Services : Sales( As a Buyer )
Sold price : £285000
Would you recommend ? : Yes
Postcode : B90
Nov 17, 2024
People found this helpful0
Bought a home from smart homes hassle free. Sue was dealing with me she was amazing went the extra mile. Would highly recommend smart homes for anyone selling or... Read Full Review
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Shuhaib Hussain said about Smart Homes
Services : Sales( As a Buyer )Date: 17th Nov 2024
Bought a home from smart homes hassle free. Sue was dealing with me she was amazing went the extra mile. Would highly recommend smart homes for anyone selling or buying.
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Couldn’t have done ...
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5 Star Review
By : 'Jamie'
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : B90
Nov 15, 2024
People found this helpful0
Couldn’t have done the whole process without Helen due to some unforeseen issues. What an asset to smart homes! Thanks for all your... Read Full Review
Comments (0)Couldn’t have done the whole process without Helen due to some unforeseen issues.
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Jamie H said about Smart Homes
Services : Sales( As a Vendor )Date: 15th Nov 2024
Couldn’t have done the whole process without Helen due to some unforeseen issues.
What an asset to smart homes! Thanks for all your help!!
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I couldn't have wished ...
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5 Star Review
Helen
Joshua
By : 'Marianna'
Services : Sales( As a Vendor )
Sold price : £273000
Would you recommend ? : Yes
Postcode : B90
Nov 14, 2024
People found this helpful0
I couldn't have wished to have gone with a better estate agents to buy and sell. The one thing that stands out the most for me with Smart Homes is their communication. With smart homes I never felt like I was left in the dark about any of the process. Whether it was email or phone call. There... Read Full Review
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Marianna said about Smart Homes
Services : Sales( As a Vendor )Date: 14th Nov 2024
I couldn't have wished to have gone with a better estate agents to buy and sell. The one thing that stands out the most for me with Smart Homes is their communication. With smart homes I never felt like I was left in the dark about any of the process. Whether it was email or phone call. There was never one question too many and their knowledge or the industry and the area is fantastic. Anyone moving home needs Helen Cole in their corner. Her attention to detail and drive to love things forward is unparalleled.
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Fantastic ...
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5 Star Review
Helen
Jamie
By : 'Sam'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B27
Oct 29, 2024
People found this helpful0
Fantastic experience from all staff I came into contact with. Friendly and efficient. Always kept us informed and updated on our... Read Full Review
Comments (0)Fantastic experience from all staff I came into contact with.
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Sam Cox said about Smart Homes
Services : Sales( As a Vendor )Date: 29th Oct 2024
Fantastic experience from all staff I came into contact with.
Friendly and efficient. Always kept us informed and updated on our sale.
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Outstanding customer service! ...
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5 Star Review
By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B92
Oct 26, 2024
People found this helpful0
Outstanding customer service! Very professional estate agents who really understand the importance of communication, updating their customers and always going above and beyond. By far the best agents in the area. I would thoroughly recommend Smart Homes and would use them again... Read Full Review
Comments (0)Outstanding customer service! Very professional estate agents who really understand the importance of communication, updating their customers and always going above and beyond.
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Steve said about Smart Homes
Services : Sales( As a Vendor )Date: 26th Oct 2024
Outstanding customer service! Very professional estate agents who really understand the importance of communication, updating their customers and always going above and beyond.
By far the best agents in the area. I would thoroughly recommend Smart Homes and would use them again myself.
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3 bed ...
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5 Star Review
Helen
By : 'infinity'
Services : Sales( As a Buyer )
Sold price : £237000
Would you recommend ? : Yes
Postcode : B92
Oct 20, 2024
People found this helpful0
Helen and the team was fantastic, was always above and... Read Full Review
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infinity charger said about Smart Homes
Services : Sales( As a Buyer )Date: 20th Oct 2024
Helen and the team was fantastic, was always above and beyond.
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Dear Smart Homes Team,We ...
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5 Star Review
Sue
Gin
By : 'Harmeet'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B90
Oct 16, 2024
People found this helpful0
Dear Smart Homes Team, We would like to express our heartfelt gratitude in providing a great service during the sale of our home and we are happy we chose you to represent us. A special mention has to go out to Sue Danter, for her excellent cooperation, transparency, and professionalism. Her... Read Full Review
Comments (0)Dear Smart Homes Team,
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Harmeet Sembi said about Smart Homes
Services : Sales( As a Vendor )Date: 16th Oct 2024
Dear Smart Homes Team,
We would like to express our heartfelt gratitude in providing a great service during the sale of our home and we are happy we chose you to represent us.
A special mention has to go out to Sue Danter, for her excellent cooperation, transparency, and professionalism. Her perseverance throughout the sale progression process was truly commendable. We would also like to thank Gin Kaur for stepping in when Sue was away, who too provided a fantastic, professional service, and really made us feel at ease that she had things under control, to ensure the sale progression continued without any further delays.
Thank You Again Team!
Mr & Mrs Sembi
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Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9/13/2023, 7:16:10 AM by allAgents
