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Willmotts

4.8/5, 280 Reviews
93% Recommended

95% sales valuation accuracy

96% letting valuation accuracy

95% sales fee satisfaction

95% letting fee satisfaction

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Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from a modern head office based in Hammersmith. As a company we are dedicated to providing a high q
uality service in a professional and timely manner to all our clients. Our specialist teams work closely together from centralised offices in Hammersmith, ensuring that our clients benefit from a wide range of expertise from all of the departments offering the following services: Building surveying Commercial agency Commercial property management Property auctions Property insurance Residential lettings Residential property management Service charge block management Valuations
"Sara Al..."

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5 Star Review

By : 'Dr. Shirvani'
Services : Letting(Property Management)
Would you recommend ? : Yes
Postcode : W9

Jun 18, 2024
People found this helpful0

Sara Al Tahan, is an excellent, conscientious, extremely timely representative of Willmotts the managing agent. She has a fantastic personality, extremely good listener and first class performer, respondent and a great communicator. She is very quick on responding to problems and her problem solving skills are outstanding. Although we have got a pleasure of knowing her for about 6 months, the relationship feels much stronger and as we have known her for 10 years. The performance and the building has become much more efficient and smoother running of the block.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales95%95%£212,000£1,500,000
Lettings96%95%£830£6,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
29315210210361217
Areas covered
  • Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
  • Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
  • Hammersith, Shepheards Bush,
Address

Willmotts
Willmott House, 12 Blacks RoadLondon, Greater London
W6 9EU
0208 222 9958

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 10:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?National Homes Network
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Latest Properties

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BRANCH ASSET
Severe disappointment in ...

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1 Star Review
UserName

Graeme

By : 'Sanford'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EC1V

Nov 4, 2024
People found this helpful0

Review regarding Willmotts Property Management services: In the years Willmotts has been working with our block, we have seen a rash of Property Managers in and out of the relationship, and in the past year, our RTM has worked really hard to step up our relationship with Willmotts. Sadly, the ... Read Full Review


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Comments (3)
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By : William Taper

Nov 22, 2024

Hello, I am sorry about how it has worked out between you and Willmotts Service Charge Department and they have had to part waves with the Management company . I am glad Rosie has been of help...


Would highly recommend. ...

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5 Star Review
UserName

Solomon

UserName

William

By : 'Catherine'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : W12

Sep 30, 2024
People found this helpful0

Would highly recommend. William Taper was excellent- great communication and did what he said he was going to do - no ... Read Full Review

Comments (0)
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Great, friendly service from ...

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5 Star Review
UserName

William

By : 'mary'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W12

Sep 30, 2024
People found this helpful0

Great, friendly service from start to finish. Efficient communication ... Read Full Review

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Excellent ...

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5 Star Review
UserName

Mel

By : 'Mark'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6

Aug 11, 2024
People found this helpful0

Willmotts look after my rental flat near Putney Bridge both in terms of management and indeed finding new tenants as and when. I would thoroughly recommend their ... Read Full Review

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Lease compliance ...

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5 Star Review
UserName

rosie

By : 'sapna'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SW13

Jul 26, 2024
People found this helpful0

I have been working very closely with Rosie Goodall in relation to deed of covenants and other lease compliance documents. Rosie is so efficient with her communication ensuring i am responded to promptly with all the information needed to help me draft lease compliance documents. Working with Rosie ... Read Full Review

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Relationship builder & ...

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5 Star Review
UserName

William

By : 'Matt'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : SW13

Jul 3, 2024
People found this helpful0

Will was very proactive throughout the sales process. However, what was even more impressive was that he was always happy to have the occasional call to discuss market conditions etc throughout the decade which I owned the property. In my experience Will is one of a rare breed of agent who ... Read Full Review

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Sara Al ...

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5 Star Review

By : 'Dr.'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W9

Jun 18, 2024
People found this helpful0

Sara Al Tahan, is an excellent, conscientious, extremely timely representative of Willmotts the managing agent. She has a fantastic personality, extremely good listener and first class performer, respondent and a great communicator. She is very quick on responding to problems and her problem ... Read Full Review

Comments (0)
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A bad joke - avoid at all ...

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1 Star Review
UserName

Shahid

By : 'Tanya'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W12

Apr 2, 2024
People found this helpful15

Looking for a block management company who will let your property fall apart while they ignore your emails? Look no further! Our lovely little block (in Shepherds Bush) has been badly neglected under Willmotts. Our roof has been leaking for over 4 YEARS. 2 surveyors said it needs to be fixed ... Read Full Review

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Willomtts is the best agency ...

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5 Star Review
UserName

Mel

By : 'AJ'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14

Nov 13, 2023
People found this helpful0

Willomtts is the best agency experience we have ever had in London! We have been renting a property from them throughout the past three years. They are professional, responsive in time manner and were always helping to solve all the emerging property’s issues while using modern digital ... Read Full Review

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If I could give zero stars, I ...

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1 Star Review

By : 'Ian'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : No
Postcode : SW6

Jul 10, 2023
People found this helpful4

If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's a summary of my abysmal experience: Unreasonable service charges: They have consistently raised our service charges without any proper consultation or justification. The lack of ... Read Full Review

Comments (3)
Was this helpful?:

By : Andy Mundy

Jul 25, 2023

This is an unfair review, Willmotts disagrees with this version of events. The owner is required to settle annual service charges made under the lease – demanded as per lease provision -...


Best estate agents across ...

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5 Star Review
UserName

Mel

UserName

William

By : 'S'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : TW1

Feb 6, 2023
People found this helpful0

Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent and sell our property. I have trusted our property to them over the years and I have nothing but to be grateful to how good they have been. Thank ... Read Full Review

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Excellent support throughout ...

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5 Star Review
UserName

Vitalia

By : 'Aoife'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW18

Feb 3, 2023
People found this helpful0

Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith pleasant and helpful when required. Having lived in a number of rental properties with various agents in London, the service from Willmott's was by far the ... Read Full Review

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Sale of our Barnes Waterside ...

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5 Star Review
UserName

William

By : 'Clive'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SW13

Nov 28, 2022
People found this helpful0

Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received highly professional advice from William Taper. His knowledge of Barnes Waterside is second to none as Willmotts have long been managing agents of the whole ... Read Full Review

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I found the Willmott team ...

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5 Star Review
UserName

Vitalia

UserName

Stuart

By : 'F'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12

Aug 30, 2022
People found this helpful0

I found the Willmott team absolutely excellent. We let a flat through Stuart and everything went very smoothly, likewise Visalia was flexible throughout. I always found the team responsive and flexible, even through some tricky times. I would thoroughly ... Read Full Review

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Don't expect anything ...

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1 Star Review
UserName

Vitalia

UserName

Solomon

By : 'Liam'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : SW9

Aug 16, 2022
People found this helpful1

Don't expect anything from them as tenant. They don't reply to queries, need for help or changes. Their default is unhelpful and rude. We lived in a flat they rented out to us just before the 2nd and 3rd lockdown. What they failed to tell us, was that the landlord had not actually ... Read Full Review

Comments (3)
Was this helpful?:

By : William Taper

Aug 17, 2022

Hi Liam, I am sorry about the issues you have had. I will look into what happened as this was a new build apartment when we took over the management. Regarding your deposit, we always makes sure that ...


Worked with Solomon and Will ...

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5 Star Review
UserName

Solomon

UserName

William

By : 'Appan'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Buyer )
Sold price : £395000
Would you recommend ? : Yes
Postcode : SE23

Aug 16, 2022
People found this helpful0

Worked with Solomon and Will at Willmotts twice and they are both very helpful, honest and give sound advice. I highly recommend ... Read Full Review

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We bought a flat through ...

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5 Star Review
UserName

William

By : 'Emma'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW6

Aug 2, 2022
People found this helpful0

We bought a flat through Willmotts and can highly recommend them. Both William and Stuart were very helpful, efficient and kind. They made it a good experience which is so often not the ... Read Full Review

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Good estate agents from a ...

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5 Star Review
UserName

Stuart

UserName

Solomon

By : 'Jacob'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW18

Aug 2, 2022
People found this helpful0

Both Stuart and Solomon have been really good to work with both before and during the tenancy. Stuart was really good showing us around the property and was even available outside office hours. Solomon has taken great care in keeping us updated and making the process as easy as ... Read Full Review

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Willmots Hammersmith were ...

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5 Star Review
UserName

William

UserName

Stuart

By : 'Sophie'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW6

Aug 1, 2022
People found this helpful0

Willmots Hammersmith were brilliant. They by far the most straight talking of the estate agents I met with and came back to me on questions swiftly, following up quickly where they needed further information. They were super at chasing up the seller/sellers solicitor when they went quiet, and in ... Read Full Review

Comments (1)
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By : William Taper

Aug 1, 2022

Thanks so much Sophie! I hope you will be really happy in your new...


Review ...

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5 Star Review
UserName

Solomon

By : 'Cassandra'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW15

Jul 26, 2022
People found this helpful0

Visit went great Very nice and smiley Answered to all my questions and was very helpful The whole transaction was done within a week Thank ... Read Full Review

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1 - 20 of 280 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.

Last updated at 10/3/2024, 3:09:00 AM by allAgents

Awards won by Willmotts

Regional Awards Won by Willmotts

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