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The UK's Largest Customer Review Website for the Property Industry
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3.3/5, 12 Reviews
58% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
70% letting fee satisfaction
Charlotte
By : 'Ijeoma Umeokafor'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SE1
Horrible experiences with Keatons agency. Very inconpetent staff, inhumane approach to renters, extremely poor services. They do not care about you enjoying the property you rent. Avoid Keatons. I have proofs.
By : Claire Mardle
Aug 8, 2024Hi Ijeoma, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon. Kind regards, Keatons
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £0 | £0 |
Lettings | 100% | 70% | £925 | £1,400 |
Keatons
Albury Corner, 186A Deptford High Street, London, Greater London
SE8 3PR
020 8692 0555
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Charlotte
By : 'Ijeoma'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
Horrible experiences with Keatons agency. Very inconpetent staff, inhumane approach to renters, extremely poor services. They do not care about you enjoying the property you rent. Avoid Keatons. I have... Read Full Review
By : Claire Mardle
Aug 8, 2024Hi Ijeoma, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we...
Charlotte
By : 'T'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : BR3
We got in contact with Keatons to arrange a viewing for a property that had become available to rent on Rightmove. We originally requested an afternoon viewing, to my surprise we was told by Charlotte who is the Lettings manager that she only does viewing either on her way to work or on her way ... Read Full Review
By : 'AD'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE8
Contracts are heavily skewed in favour of landlords, the company just wont help you if something goes wrong so you'll be on your own. Horrible... Read Full Review
By : Keatons Head Office
Oct 1, 2020Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive ...
By : 'Andrea'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : SE13
Not trustable at all as they never replied back to few questions. Even if the flat was not longer available I think is not so difficult to send a text message.... Read Full Review
By : Keatons
May 11, 2020Hi Andrea, we are sorry to hear you did not receive the level of service expected, please feel free to email headoffice@keatons.com with your full complaint and we can investigate further. Thank you, ...
Jay
By : 'Bhavesh'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE8
Jay Izzet And his team at deptford are great they manage all my 6 flats the service/ attention to details and management is excellent I’m very... Read Full Review
Charlotte
Daniel
By : 'Aimee'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE8
The best estate agents for renting in London I've used. They managed the property too and were super quick and helpful to come back to us when there were any issues. Monique and Charlotte were super helpful and Elza for the contract/check-out stuff. Rob and Dan were also really helpful when... Read Full Review
Jay
Nathan
By : 'Alex'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE8
Jay, Nathan and Rob did a fantastic job on the sale of our flat. The brochure looked great and we accepted an offer within a couple of weeks of it going on the market. The sale process also went very smoothly (although obviously there's an element of luck involved there) so we were very happy ... Read Full Review
Rob
By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE8
Rob was an incredible help with regards to the process of finding a great property suited to us. He was very accommodating and stuck his neck out that extra bit further for us, his communication was also amazing. The process would've been a lot harder if it weren't for Rob, because of him ... Read Full Review
Stevie
By : 'Linh'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : SE84
I rented a studio from Keatons and moved in yesterday. The place was horrifyingly dirty to the point of there was unflushed toilet paper, half consumed food and soap, sanitary ware covered in limescale and a ton of previous tenant's belongings that I had to throw out. Normally, if the previous ... Read Full Review
Not worth even a penny
Daniel
Claire
By : 'Ben'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS36
Great friendly and compassionate service highly recommended. An estate agent that cares. Found me good tenants with a quick... Read Full Review
Negotiable
Charlotte
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SE8
Keatons have been the best estate agency that I've ever personally dealt with. They assisted us in finding the property we wanted, in the area wanted and also helped us acheive the budget we wanted. Charlotte has been very responsive, friendly and knowledgeable throughout the whole process.... Read Full Review
Sensible and pretty normal.
Charlotte
By : 'Eugenio'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE8
Such a good agent is Charlotte, so kind,able to provide all informations you need,sorting out and connection... Read Full Review
Excellent!