The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 147 Reviews
97% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Diana
Tina
By : 'Alina'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : W1U
My partner and I rented through Castor Bay Property over three years, with Tina and Diana as our main points of contact. Our experience was truly exceptional from start to finish. They were always friendly, professional, and quick to assist with anything we needed. We couldn’t recommend them highly enough—thank you both providing such outstanding service!
Castor Bay Property
Patch, 42 York Street, Twickenham, Greater London
TW1 3LJ
020 8892 5656
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 96% | 97% | £135,000 | £4,450,000 |
Lettings | 100% | 97% | £650 | £3,300 |
No procedure set.
Last updated at 4/30/2025, 9:01:11 AM by allAgents
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
22 | 1 | 40 | 0 | 54 | 2 | 21 | 0 | 5 | 2 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Sally'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Castorbay since I was lucky to be living in the flat in Strawberry Hill going into my fourth year because of personal reasons have been professional and always available when things have needed attendance . Castorbay have a team of reliable professionals to sort out the problems that life throws ... Read Full Review
By : 'Mark'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
They have been my letting agent over ten years. They have solved every issue we have had with the property in a very fast manner. The team is polite and great to deal with. I would recommend ... Read Full Review
Diana
Tina
By : 'Alina'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1U
My partner and I rented through Castor Bay Property over three years, with Tina and Diana as our main points of contact. Our experience was truly exceptional from start to finish. They were always friendly, professional, and quick to assist with anything we needed. We couldn’t recommend them ... Read Full Review
By : 'Emma'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW2
We had a brilliant experience with Castor Bay. Sandra was wonderful! I thought the company's philosophy and strategy around marketing the house was great and we very quickly got an offer we were happy with. We would absolutely use them ... Read Full Review
Tina
Diana
By : 'Yan'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W2
I've been renting from Castor Bay Property for over two years. Throughout my tenancy, Tina and Diana were my main points of contacts for me. Dealing with Castor Bay Property, and the two of them has always been seamless. Very friendly, efficient and always willing to help and support. Would I ... Read Full Review
Rick
Sandra
By : 'Rosanna'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Buyer )
Sold price : £740000
Would you recommend ? : Yes
Postcode : TW1
Sandra and Rick Tooley were an honest and honourable couple, which is a rare find in the world of estate agents. Even though they were principally representing the seller’s interests, They were very supportive to us throughout the sale and were persistent in following up the necessary ... Read Full Review
Sandra
Rick
By : 'Ross'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW1
Working with the Castor Bay team was effortless always there to advise and to help wherever needed. Sandra, Rick and the team were great. Would definitely use again if selling a ... Read Full Review
Tina
Diana
By : 'Patricia'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : TW1
I have been an extremely happy renter through Castor Bay for over 10 years, Everyone on the team have without exception been extremely attentive in all matters, and Tina in particular. I have been very fortunate with all the excellent service and helpful advice. Thank ... Read Full Review
By : Diana Tooley
Sep 23, 2024Thank you very much for your kind words! The last 10 years have been a real pleasure managing your tenancy and look forward to continuing to assist you going...
Tina
Diana
By : 'Patrick'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : TW12
We have rented through Castor Bay for 4 years and we cannot speak any higher of the service we have received. Whenever there has been a problem, it has been swiftly and satisfactorily resolved. Our biggest thanks go to Tina, who has always been at the end of an email and looked after us very ... Read Full Review
By : Diana Tooley
Sep 23, 2024Thank you so much for your kind review! We're delighted to hear that you've had such a positive experience over the past 4 years. Tina and the entire team are always happy to help, and it's...
Diana
Tina
By : 'Ana'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : W12
It was a short let and the house was great, we had a really good experience. Without a doubt the highlight of the past year was all the help and support that Tina showed anytime was needed. Truly appreciate all the support, she was always really to solve any issues ok the way . Would defenitly ... Read Full Review
By : Diana Tooley
Sep 23, 2024Thank you so much for your kind words! We're thrilled to hear you had a great experience with Castor Bay Agency. Tina and I are so happy to know our efforts made a positive impact. It was a pleasure ...
Tina
Diana
By : 'Ana'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
The house was great, we had a good experience, but the highlight of all this process was Tina's help and support throughout the last year, she was always super helpful and quick to solve any issues. I truly appreciate it, couldn't make with without her. Totally recommend the agency, and ... Read Full Review
Diana
Tina
By : 'Eleanor'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : TW1
Amazing property, helpful agents and absolutely lovely landlords who privately managed the property. We spent a great five years there ... Read Full Review
Tina
Diana
By : 'Natasia'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW12
I have had an excellent experience with Castor Bay. Tina has been extremely helpful throughout my process of finding my new home. Tina has gone over and beyond to assist with all of my queries and has kept great communication. Thank you so ... Read Full Review
Tina
Diana
By : 'Duncan'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : TW1
My partner and I are starting a family and were looking for a place to move to locally on very short notice with a tight budget. We had a very difficult time organising references as third party company used required a lot of information and was a little rigid. However Castor Bay, ... Read Full Review
Sandra
Diana
By : 'Joseph'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : TW7
My experience with Castor Bay has been great, smooth and eventful as I have just exchanged contract for a house agents by a wonderful team especially Sandra who was pivotal in the process. Communication lines are always with the team and quick to ... Read Full Review
By : Diana Tooley
Sep 23, 2024Thank you for your wonderful review! We're thrilled to hear that your experience with Castor Bay has been smooth and positive. Sandra and the team are dedicated to providing great service, and...
Sandra
Rick
By : 'Mr.'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : TW12
As a satisfied customer of Castor Bay Property, I can confidently say that their services exceeded my expectations. Ms. Sandra, in particular, went above and beyond to ensure that my needs were met. Her friendly demeanor and helpful attitude made the entire process smooth and enjoyable. I highly ... Read Full Review
By : Diana Tooley
Sep 23, 2024Thank you so much for your kind words and for sharing your experience! We're delighted to hear that our services exceeded your expectations, and that Sandra made the process smooth and enjoyable....
Tina
Diana
By : 'Burak'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : TW1
Our gratitude towards Tina and the entire Castor Bay team is immeasurable. As a newcomer to renting in the UK, I found their team to be exceptionally attentive to our needs and inquiries from day one. The team consistently responded to our inquiries with patience and helpfulness. I am particularly ... Read Full Review
Sandra
Rick
By : 'Emily'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Sold price : £531000
Would you recommend ? : Yes
Postcode : TW2
Choosing Sandra and Castor Bay to help us sell our house was the best decision we made in this whole process. We told Sandra that getting our house sold quickly was our top priority and she went above and beyond to make it happen. Within two days, our house was online, and Sandra had organised 17 ... Read Full Review
Sandra
Rick
By : 'Erin'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : TW12
Sandra at Castor Bay Property did an incredible job with selling my property in Hampton. I live a 3-hour drive away and she went above and beyond with managing all the viewings for me, and dealing with things like replacing the garage door lock for me when there was a break-in, and even popping in ... Read Full Review
Sandra
Rick
By : 'Osian'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW12
Castor Bay were superb throughout the whole process. Sandra's friendly, open and honest approach was a breath of fresh air. I would not hesitate to recommend Castor Bay to family and ... Read Full Review