The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 299 Reviews
96% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
91% sales fee satisfaction
98% letting fee satisfaction
Abby
By : 'emma'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : CM15
We can not thank Abby enough her help and support whilst selling our home. We recently sold our house through Beresfords’s. We were lucky to have Abby assigned to our sale to assist with any issues and to keep things on tracks. She was with our a doubt a star… not only professional and friendly but any issues that arose she was quick to bring them to our attention and assisted it solving them. She made the whole process really stress free. Thank you Abby
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 91% | £194,000 | £975,000 |
Lettings | 100% | 98% | £675 | £6,500 |
Beresfords
77 - 79 High Street, Brentwood, Essex
CM14 4RR
sell: 01277 231515 lett: 01277 218151
https:\/\/www.beresfords.co.uk\/complaints-procedures\/
Last updated at 6/27/2019, 9:12:17 AM by allAgents
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Natalie
Stuart
By : 'The'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Having failed to sell through another agency we decided to use Beresfords in Brentwood. From the getgo the approach was far more handson, with good communication and feedback throughout. We would definitely look to Beresfords and when the time comes to once again... Read Full Review
Natalie
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : CM15
Natalie was helpful, friendly, understanding and approachable. Great communication. Would definitely... Read Full Review
By : 'C'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : CM5
Ben was really accommodating, friendly, and knew his way around the property. He answered all my questions and was very... Read Full Review
Sophie
By : 'Jill'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM15
Sophie at Beresford is so friendly, efficient and helpful. We are very impressed with the... Read Full Review
By : Christopher Dutton - MARLA, Area Director
Mar 30, 2025Hi Jill, Thank you for your recent review in regard to your experience with Beresfords lettings. I was pleased to read that Sophie's friendly and efficient service made such a positive impression. ...
Sophie
By : 'Kane'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM13
Fantastic service from Sophie Thompson, this lady goes above and beyond and nothing it’s too much to ask her , she’s constantly chasing updates and her attention to detail is untoward! She’s an absolute asset to... Read Full Review
By : Christopher Dutton - MARLA, Area Director
Mar 30, 2025Hi Kane Thank you for your recent review and 5-star rating. I was thrilled to hear that Sophie provided such exceptional customer service and went above and beyond to assist you. Her dedication...
Sophie
By : 'Montana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM14
Always been a pleasure, have always been responsive and professional throughout our time here. Never had an issue that hasn’t been resolved quickly. Great... Read Full Review
By : Christopher Dutton - MARLA, Area Director
Mar 30, 2025Hi Montana I was pleased to read you have had such a positive experience with our lettings department. It is great to know that any issues you've had have always been resolved quickly. We wish you ...
Rylie
By : 'Hannah'
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : CM14
What an amazing letting consultant! The journey we have been on has had its highs and lows Rylie has always helpful and cheerful on the phone and in person she has worked so hard with letting my property and can’t be happier with the service I have received from her and the team on this crazy... Read Full Review
By : Christopher Dutton - MARLA, Area Director
Mar 30, 2025Hi Hannah Thank you for your review and 5-star rating. It is great to read that Rylie provided you with a supportive and cheerful service throughout your journey. I know she will appreciate your...
Domani
Domani
By : 'Abby'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM13
Efficient, responsive, knowledgable and incredibly helpful. We're very pleased with all Domani's help with the purchase of our home. Nothing was ever a problem, even a numerous amount of viewings before and after our offer was accpeted. She was able to answer any questions we had and not, was... Read Full Review
Domani
By : 'Sally'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM13
Very happy with the service we received, painless experience. Excellent communications throughout. Would highly... Read Full Review
Rylie
By : 'Sofia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Rylie is a friendly kind person. She helped us to find the right property my... Read Full Review
By : Christopher Dutton - MARLA, Area Director
Mar 30, 2025Hi Sophia I was pleased to hear that Rylie was able to help find the perfect home for you and your family. If you ever need any further assistance please do not hesitate to contact us. Wishing you ...
Adam
Stuart
By : 'Justin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM14
Outstanding customer service & satisfaction. They have always strived to fully qualify prospective tenants and find ones who would be a great fit. Staff are very friendly and happy to offer advice and guidance. Have been using them the past 16... Read Full Review
By : Christopher Dutton - MARLA, Area Director
Mar 30, 2025Hi Justin I am delighted to hear that you have had such a positive experience with us over the last few years, providing outstanding customer service and finding the right tenant is our top priority ...
Abby
By : 'emma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM15
We can not thank Abby enough her help and support whilst selling our home. We recently sold our house through Beresfords’s. We were lucky to have Abby assigned to our sale to assist with any issues and to keep things on tracks. She was with our a doubt a star… not only professional and friendly... Read Full Review
Abby
By : 'Bradley'
Services : Sales( As a Buyer )
Sold price : £825000
Would you recommend ? : Yes
Postcode : CM15
Abby was super friendly and helpful. Providing weekly updates of the status of the chain. Thanks all your... Read Full Review
Sophie
By : 'Sushant'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM14
Heating issue was resolved promptly and efficiently. Thanks Sophie as always. Really appreciated. Sushant and... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Sushant, Thank you for your positive feedback. I was delighted to hear that your heating issue was resolved promptly and efficiently. Sophie is always dedicated to providing excellent support...
Sophie
By : 'Charlotte'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM13
Sophie is an asset to the property management team. She gets things done quickly and efficiently, and is always happy to... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Charlotte, Thank you for your kind words and 5-star rating. I was pleased to hear about your positive experience with Sophie. She is a real asset to our property management team and it's great...
By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CM13
Yes been dealing with Beresfords since 2013 have been some ups and downs but generally have been good to work with , would... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi John Thank you for your continued partnership since 2013. We really value your loyalty and appreciate your recommendation. Whilst I acknowledge there have been some ups and downs, I am glad to...
By : 'Shalima'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : CM15
Recently I had a maintenance issue in my flat. Berefords managed it very well and sorted. Staff were very... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Shalima Thank you for your feedback and 5-star rating. I was pleased to hear that your maintenance issue was resolved efficiently and our team was able to assist you effectively. Should there...
Daniel
By : 'Tasha'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM13
5* service from Daniel Northwood from start to finish. I wanted to purchase the property ASAP as my tenancy was coming an end at the flat. There were a few hiccups along the way with the seller’s solicitor, but Daniel kept me in the loop and communication was fast and responsive. I... Read Full Review
Natalie
By : 'Ben'
Services : Sales( As a Vendor )
Sold price : £265000
Would you recommend ? : Yes
Postcode : CM14
I would highly recommend Natalie and the team at Beresfords. Despite a lengthy process due to a tricky lender and some unforeseen hurdles, Natalie remained dedicated and persistent, ensuring the sale of my flat was successfully completed. She was always polite and professional, and her positive... Read Full Review
Rylie
By : 'No'
Services : Letting( As a Tenant )
Rent PCM : £1575
Would you recommend ? : No
Postcode : CM13
I recently had a viewing shown to me by Rylie. I was pleased and impressed with her courtesy and professional approach. She was very patient in answering all of my questions. She was very knowledgeable about the property and the area which made me feel comfortable. Her communication throughout the... Read Full Review
By : Christopher Dutton, MARLA - Area Director - Reside
Sep 27, 2024Thank you for your positive review and 5-star rating. I was pleased to read that Rylie made your viewing experience very positive with her professionalism, knowledge and patience. Your...