We have had the worst experience ever with highly irresponsible, negligent agency ever. They totally ignore Health and Safety issues and because of them we have been suffering water leaks for the past 5 months. They do not have the courtesy even to respond to complains or follow court... Read Full Review

I have been a tenant of Castle Residential for my 2 previous properties and have found their customer service and professionalism impeccable. When moving in on both occasions, there has been absolutely no issue and paired me up with two great apartments! They manage my second property and the... Read Full Review

Was a very professional services from start to finish. Will use again in the future, also gave me advice that I will take on boards in the next search. Thanks... Read Full Review

I was recommended Castle Residential in Ealing by a friend who has been renting through the Hanwell Branch for a number of years. They are well known for catering to your needs rather than trying to rent out to you whatever they have on the market at that time. I stayed in touch with them for a... Read Full Review

I would like to thank Tom for his assistance in finding a flat to rent he was very helpful and easy to deal... Read Full Review

Tom was very helpful and friendly when helping me find a flat to rent I would defiantly contact him in the future if I needed to find another... Read Full Review

We were shown a good amount and different types of properties in order for us get a very good idea of the letting market in the area we were looking in, resulting in us renting a property that completely met our expectations in a short period of time. Throughout all the renting process everything... Read Full Review

Joe has been great from the moment he picked up the phone to me all the way through to signing the contract. I initially enquired about a property which had already been taken but Joe listened to my requirements and found me a property which was even better. Thanks... Read Full Review

I have used the agency and they were excellent - knew the area and properties very well (unlike Foxtons who actually had no shame to take me to a literally sh**ty flat). I did not feel pushed into sale which is a big point. Credit check was speedy and communication from Martyna was great. I would ... Read Full Review

Castle have been incredibly brilliant in helping me rent my properties, they are quick to make sure that suitable tenants are found. There communication between me, the tenants and the company are brilliant they always keep me in the know of what is going on at the property and are so helpful with... Read Full Review

Joshua showed us just a few places to rent before we went on holiday. When we then decided to go ahead with one of them while abroad, due to time pressures to get a place sorted, he dealt with everything very rapidly, smoothly, professionally and at a distance! He listened to what we wanted to... Read Full Review

Our experience with Castle Residential was an extremely positive one. Josh managed to secure a the perfect property for us, and at a lower price than other local agents would negotiate. He looked after us well throughout the whole process, and we feel very happy to have found an honest and flexible ... Read Full Review

When I went to castle residential in the hope of acquiring a property to rent I hadn't much time as my contract was out in two weeks, my agent was josh and he got the ball rolling straight away. In the following days I viewed some property's in my price range, I found a house I liked but the... Read Full Review

I was very impressed with Castle Residential in Ealing. Unlike so many agents, Josh was quickly able to understand what we were looking for in terms of finish, size, location and price and stuck exactly to that. He was very honest and upfront if he had a property that he didn't think we would like ... Read Full Review

Joshua arranged a viewing at short notice and at a time which was convenient for me. I work until 5pm and had to travel 30 mins to get to Ealing so that was helpful and a promising start for my dealings with this particular agent. On the day of the viewing, Joshua was on time and clearly had a... Read Full Review

Im writing this in thanks to Joshua who helped me and my family secure a home perfect for us. I would and will recommend him and Castle to my friends and family. The manner was very helpful and professional and we are extremely pleased with the results also! Thanks very much... Read Full Review

Helped us find a really nice house in our absolute time of need. Most definitely recommended to whoever is looking for a nice place in and around... Read Full Review

[[EDIT ORIGINAL START]] There was a leak and it took them 2 months to arrange anyone to have a look. Then nothing happened, I contacted them and was told the person who were dealing with was away. I was patient and waited for another 3 months, so I called them back. They were making excuses that... Read Full Review

First of all I have to give a big thanks to Joshua for his proactive approach in selling my house. For a young lad I was very impressed with the amount of people he showed in a short space of time. Within two weeks of dealing with Castle I had a firm offer just above market value, I would... Read Full Review

Castle Residential have been amazing in helping accommodate us with the perfect property to suit me and my family. With regular updates and viewings of properties which Joshua thought were the best for us it took us less than two weeks to find our lovely new home. Having moved down to Ealing from... Read Full Review