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The UK's Largest Customer Review Website for the Property Industry
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4/5, 8 Reviews
88% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
By : 'Hoops1981'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
After signing up with Cubit & West 3 months ago, they have been nothing but a pain in the bum! In our initial conversation i stated I was looking for a house only & defo no flats, up to absolute max of 160k and in what areas I liked and disliked.... How can you get this so wrong!?? For the last 3 months I have received endles calls, emails, texts & mailings trying to sell me the complete opposite to what I was looking for - the most comical was when they rung to offer me a house at 60K over my absolute max - I told her at the time she has gone from 1 extreme to another I asked them to change my details on the system endless times but still received info I was not interested in..... Last Monday the girl in the offfice called to say she had a house on the market I said I was going to put an offer in on another house that day but to send them through anyway to keep my options open - she literally was begging me to wait with my offer until I saw this house she sounded desperate, I thought it was unproffesional & working in sales mysef thought it was a terrible way to try & sale.... the final straw was when I had a conversation on Thursday with her colleague on the phone who offered me a property I told him I did not want to live in that area (for about the millionth time) 1 hour later he sent it through by email, the next day I received 5 apartments through the post (do these look like houses) and on Monday he called to ask what I thought of the property he had sent through by email - I abruptly told him I was a little confused that we had a conversation on the phone last week where I told him I didn't want to live in that area and he still sent it to me, he tried to fob me off saying it was an automated service, I soon put him in his place by saying that I have told him & his colleague a million times what I was and was not looking for and couldn't understand how they could get it so wrong. His reply was I don't think we are ever going to get it right so I told him to remove me from all mailings. I'm registered with 10 estate agents in the area how can Cubitt & West get it soo wrong. I would never buy a house from them in a million years!! I think they are unproffesional compared to other estate agents.
By : gonefishing
Mar 19, 2012I can understand some frustration with this, but surely its better to be contacted by an agent rather then not at all, if i was selling i would be happy that the agent phoned people as much.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100% | 100.00% | £0 | £0 |
Cubitt & West
6 West Quay House20 West Street, Fareham, Hampshire
PO16 0BH
01329 281364
Samara
By : 'Stephen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO12
I wish to thank Samara for all the help and guidance that she has given me throughout my purchase . Always professional and always available to help. Many... Read Full Review
Good
By : 'Eric.S'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO14
The team from Fareham branch were very professional, the sale was completed in an exemplary way. We are very satisfied... Read Full Review
Considering the effort necessary to organise an open day I would say the fees were very fair. Especially as a sale was confirmed two days later
Considering the effort necessary to organise an open day I would say the fees were very fair. Especially as a sale was confirmed two days later
By : 'j.young'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £550
Would you recommend ? : Yes
Postcode : PO16
absolutely delighted with the standard of professionalism shown by the staff at this office. highly recommended for any householders seeking or selling in this area. 5 star... Read Full Review
Jonathan
By : 'Moving'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO15
The manager, Jonathan Pinhorne, was proactive from day one. His valuation was accurate and achievable. He marketed the house well and ensured all the sales staff viewed the house so they could sell it effectively. The whole branch team were very professional, yet friendly, throughout our dealing... Read Full Review
By : Neil
Nov 14, 2013Moving On Thank you for taking the time to add your comments. I am pleased that you were happy with your dealings with Jonathan and his excellent team in Fareham. Kind regards Neil...
Roy
By : 'A'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
I recently went into Fareham office, after doing the rounds of the estate agents, and was plesently surprised, I was greated by a gentleman called roy who sat us down and spent a great deal of time and effort talking to us about our needs, and what we could expect in the area, and the best places... Read Full Review
Roy
By : 'Sold'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
We had our property one for over three months with another agent and not a thing so as you do I got some others around to tell me their thoughts, to be honest it all sounded the same, Roy Bennett came round and explained in depth how things need to work and his suggestions did make sense, we gave... Read Full Review
By : 'Happy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I used cubitt and west as I had been on the market for some time and not a lot of joy, I kept getting phone call and letters and thought, if that persistent I will give them a call, Roy Bennett came to see me and had a look around, he then explained some problems that really made sense, and how we ... Read Full Review
By : 'Hoops1981'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
After signing up with Cubit & West 3 months ago, they have been nothing but a pain in the bum! In our initial conversation i stated I was looking for a house only & defo no flats, up to absolute max of 160k and in what areas I liked and disliked.... How can you get this so wrong!?? For the last 3... Read Full Review
By : gonefishing
Mar 19, 2012I can understand some frustration with this, but surely its better to be contacted by an agent rather then not at all, if i was selling i would be happy that the agent phoned people as...