The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4/5, 8 Reviews
75% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Chelsey
By : 'Bubble'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : SS15
I would like to say a big thank you to Chelsey Baldwin who I believe deserves a medal for all her patience and hard work. Chelsey was the only person who I believe kept our chain together, without her caring nature and problem solving skills I feel that we would of pulled out of moving house a long time ago. Chelsey not only helped sort out problems with both ours and our buyers solicitors, she also helped when times of stress were getting too much. She is seriously an asset to Douglas Allen and I am so glad that we were fortune to have Chelsey look after us:)
By : Paul Ingleton
Dec 7, 2013Tahnk you very much for your kind feedback, I have spoken to Chelsey and passed on your thoughts and thanks. It is always great to here where we have helped a client through what for many is a very trying experience. Our aim is to rmeove as much of the stress as possible and resolve all issues where possible. Having Chelsey and our team of dedicated Sales Progressors often means we can invest the time needed as they specialise in just helping by resolving issues as and when they come up, often something many other agents don't have so standing us out. I wish you all the best for the future in your new home and we are more than happy to assist you again whenever required. Kind regards Paul Ingleton (Group Partner)
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £0 | £0 |
Lettings | 100% | 99% | £1,000 | £1,000 |
Douglas Allen
67 Southernhay, Basildon, Essex
SS14 1EU
01268 293993
By : 'Jack'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : SS16
The worst experience I've ever received from “any company”. My partner and I paid a deposit on a rental after being told “the Landlord is happy to proceed” - also ordering a sofa for the flat. We didn't hear anything for 2 days and was unsure what was happening, so when we chased... Read Full Review
simon
Chelsey
By : 'satisfied'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SS14
i have used the Basildon branch to buy and sell properties, and have had 1st class service from Simon, we sat down and discussed what type of properties i was looking for, and didnt send me any properties that were unsuitable. unlike other agents he was very proactive and helpful, and guided me... Read Full Review
Chelsey
By : 'Bubble'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS15
I would like to say a big thank you to Chelsey Baldwin who I believe deserves a medal for all her patience and hard work. Chelsey was the only person who I believe kept our chain together, without her caring nature and problem solving skills I feel that we would of pulled out of moving house a... Read Full Review
By : Paul Ingleton
Dec 7, 2013Tahnk you very much for your kind feedback, I have spoken to Chelsey and passed on your thoughts and thanks. It is always great to here where we have helped a client through what for many is a very...
simon
Chelsey
By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS13
From the very beginning Simon gave us the assurance that he would do his best and he absolutely did. We sold our properties so quickly and it was all down to him and his marketing techinique. On top of being professional, friendly and supportive, he is 'normal'; like the rest of us (and he... Read Full Review
By : Paul Ingleton
Oct 4, 2013Sue, I really appreciate the feedback above, this shows that as Estate Agents we always try to go the extra mile by ensuring we are human and do deliver on the promises given. I am sure the marketing ...
simon
Chelsey
By : 'Gary'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS13
The property has sold twice within 24 hours of the open house for at least the asking price; the service provided by Simon in selling the property and by Chelsey in dealing with all the associated issues from selling are second to none. We really could not be happier the support and advice have... Read Full Review
By : Paul Ingleton
Oct 4, 2013Gary, Thank you for your kind feedback, like you we find the Open Houses are a really great way to get the stress of vieiwngs out of the way, whilst looking to build competition and gain the best...
Chelsey
By : 'Emma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS16
With the sale of our house we came along a few hundles Chelsea Baldwin was excellent and always there to help I also feel the team deserve a medal as were professional at all times and really... Read Full Review
By : Paul Ingleton
Sep 27, 2013Emma, I would like to thank you for your kind response above, as always there are many hurdles to overcome during a sales transaction, it is always pleasing to hear that our sales progression team...
Chelsey
By : 'Zan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS16
We found that Douglas Allen in Basildon were the best agent we dealt with when selling our flat. They responded promptly to all calls, retrieved feedback from all viewers, and supported us through the incredibly stressful experience of selling our home. Chelsey in particular was fantastic - it... Read Full Review
By : Paul Ingleton
Sep 19, 2013Dear Zan, I really appreciate the feedback, it is always great to hear that we delivered on our promises and helped to get your sale through whilst reducing the stress for you. I have passed your...
By : 'miziocat'
Services : Sales( As a Vendor )
Would you recommend ? : No
I'm a seller not satisfied with the service provided by Douglas Allen Basildon. Very unprofessional people, they never replied to any of my calls. Also a bad level of communication within the agency. When I reported or asked for something, they forgot and failed to report to Manager and/or other ... Read Full Review
By : Inhouse
Feb 2, 2011Douglas Allen do not offer Lettings services, and have not done so for a number of years suggesting this is a spurious attempt to besmirch the company, possibly from a rival...