By : 'SARA' Services : Letting(As a Owner) Would you recommend ? : Yes Postcode : BR3
Dec 13, 2013
People found this helpful0
I have used this agent's services for managing my rented flat for almost 5 years.
During this time they have made my life hassle free with their committed and professional services both for me and for my tenants.
They also provide excellent trade people to fix any problem the tenants might report in the quickest possible time .
Their accounts are clear and precise and the letting team is a pleasure to deal with.
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By : 'Stephen/Suzan' Services : Letting( As a Tenant ) Rent PCM : £1675 Would you recommend ? : Yes Postcode : BR3
Apr 10, 2024
People found this helpful0
We recently had the pleasure of letting from Curran & Pinner Ltd Beckenham . We must say the experience was exceptional from start to finish. The team was professional and attentive during the renting process I highly recommend Pinner & Curran Ltd Beckenham to anyone in search of a... Read Full Review
Services : Letting( As a Tenant )Date: 10th Apr 2024
We recently had the pleasure of letting from Curran & Pinner Ltd Beckenham . We must say the experience was exceptional from start to finish. The team was professional and attentive during the renting process I highly recommend Pinner & Curran Ltd Beckenham to anyone in search of a reliable and trustworthy letting agents company. Thank you.
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Tenancy ...
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5 Star Review
Shallu
By : 'Balvinder' Services : Letting( As a Tenant ) Rent PCM : £1050 Would you recommend ? : Yes Postcode : SE26
Feb 24, 2021
People found this helpful0
I would like to thank Shallu for being professional, efficient and able to resolve an issue that myself and my wife found distressing.
Responded within two days, despite the pandemic, and was able to resolve it immediately.
Highly recommended, we have been with Curran and Pinner for over 7... Read Full Review
Services : Letting( As a Tenant )Date: 24th Feb 2021
I would like to thank Shallu for being professional, efficient and able to resolve an issue that myself and my wife found distressing.
Responded within two days, despite the pandemic, and was able to resolve it immediately.
Highly recommended, we have been with Curran and Pinner for over 7 years, and communication and service has always been admirable.
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Pleasant to deal with ...
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2 Star Review
By : 'Disappointed' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £950 Would you recommend ? : No Postcode : BR3
Jul 28, 2019
People found this helpful1
Pleasant to deal with initially although not the best at keeping us updated regarding progress. Subsequently unreasonable timeframes for paperwork completion. When we expressed concern that the expectation was unfair and unrealistic (people do have other commitments after all, such as work and not... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 28th Jul 2019
Pleasant to deal with initially although not the best at keeping us updated regarding progress. Subsequently unreasonable timeframes for paperwork completion. When we expressed concern that the expectation was unfair and unrealistic (people do have other commitments after all, such as work and not everyone has a home office) we were told the landlord had suddenly decided to accepted a different offer. Entirely within their rights, but a very poor experience and I wouldn't used them again. Another company who justify the bad reputation estate agents have. It's just about he money, not about the people. Zero integrity.
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i agree 100% with this comment not easy to deal with when renting. Have caused me no end of...
Tenants ...
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1 Star Review
By : 'Never' Services : Letting( As a Tenant ) Rent PCM : £2900 Would you recommend ? : No Postcode : BR3
Nov 13, 2018
People found this helpful2
We had some bad experiences while renting through Curren and Pinner and couldn't wait to leave. We have been off their books for 44 days so far but no sign of our £4k deposit. When I contact them they just say they are waiting for the landlord to respond.
They either haven't asked him ... Read Full Review
Services : Letting( As a Tenant )Date: 13th Nov 2018
We had some bad experiences while renting through Curren and Pinner and couldn't wait to leave. We have been off their books for 44 days so far but no sign of our £4k deposit. When I contact them they just say they are waiting for the landlord to respond. They either haven't asked him to provide a timely response or are failing to pass his comments to us. Either way they have done nothing to counter my impression that they are inefficient and don't care much about their tenants.
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1 Star Review
By : 'Tenant' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : BR3
Oct 9, 2018
People found this helpful3
I could not have a worst letting experience.
They never have been helpful during the tenancy but specially at the end of it. You cannot find a professional to talk to that knows the law when you need their input. They were issues with the property and the property management just did no comunicate ... Read Full Review
Comments on Agent Fees
Agent fees are high and there are hidden ones as well
Services : Letting( As a Tenant )Date: 9th Oct 2018
I could not have a worst letting experience. They never have been helpful during the tenancy but specially at the end of it. You cannot find a professional to talk to that knows the law when you need their input. They were issues with the property and the property management just did no comunicate with the landlord .We were left over a week without heating. There was dump and they did nothing about it. They masked it when letting the property to us. They have not informed the Landlord about the issues and also they have not informed us in time when landlord had a request. at the end of tenancy we requested to leave early so they come up with fees we need to pay not specified in the contract and they have not told us what the landlord actually asked. They are rude and rasist and as an example now after a month that we vacated the property they are still stooping us from getting out deposit back even if the landlord said that he will make no deduction and there is no dispute.They do not have a complaints procedure required by law and if you right a formal complaint all they do is to support the same mistake their agent committed. I totally recommend to avoid this scam agency and find someone that are professionals.
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Unprofessional Work ...
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1 Star Review
By : 'Barclays' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : No Postcode : BR14
Mar 25, 2018
People found this helpful3
We rented one bedroom flat with curran and pinner. Totally unprofessional staff whoever you speak to in this company has attitude like other person is a criminal and all they do is threaten their tenants with legal obligations and laws. If something is broken or not working in flat it is definitely ... Read Full Review
Services : Letting( As a Tenant )Date: 25th Mar 2018
We rented one bedroom flat with curran and pinner. Totally unprofessional staff whoever you speak to in this company has attitude like other person is a criminal and all they do is threaten their tenants with legal obligations and laws. If something is broken or not working in flat it is definitely a fault of a person who is renting property. I WOULD NOT RECOMMEND anybody to rent a property from this company.
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I have been really happy with ...
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5 Star Review
Gary
Warren
By : 'Gemma' Services : Sales( As a Vendor ) Sold price : £355000 Would you recommend ? : Yes Postcode : BR3
Aug 14, 2017
People found this helpful0
I have been really happy with the service provided by Curran and Pinner, Beckenham. Warren and Gary have been my main points of contact, and despite not the most straight forward of transactions they have both been extremely professional, supportive and remained positive. The communication... Read Full Review
Services : Sales( As a Vendor )Date: 14th Aug 2017
I have been really happy with the service provided by Curran and Pinner, Beckenham. Warren and Gary have been my main points of contact, and despite not the most straight forward of transactions they have both been extremely professional, supportive and remained positive. The communication throughout the process has been first class. I would not hesitate using Curran and Pinner again and would definitely recommend them over the more high street agents. Curran and Pinner sell themselves on their customer service, and couldn't be more true. Thanks guys!
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I bought in Lait House when ...
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5 Star Review
Daniel
Warren
By : 'JB' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : BR3
Jun 28, 2017
People found this helpful0
I bought in Lait House when it was first developed and lived there for a year before moving overseas for work. From the outset I used this agent to let the property and have been completely satisfied. Daniel and the team have gone out of their way to assist both me and my tenants and have given... Read Full Review
Services : Letting( As a Owner )Date: 28th Jun 2017
I bought in Lait House when it was first developed and lived there for a year before moving overseas for work. From the outset I used this agent to let the property and have been completely satisfied. Daniel and the team have gone out of their way to assist both me and my tenants and have given sound advice every time to mutual satisfaction of all parties. To pick specifics, they recommended upgrading floor coverings to provide long term value for me and a quality environment for the tenants. They assisted tenants out of hours when heating developed a fault. They provided tradesmen when I needed them and were equally accommodating when I found my own on a few occasions. They have given me lots of advice on property investment without any gain for themselves and are a good sounding board for the state of the market from all sides. I highly recommend them. John
Just a quick update: My first review was in 2013. Since then (it is now June 2017) they have continued to manage my flat at lait House and have done some exceptionally well, including managing refurbishment, repairs and re-letting. I have not had any period left vacant and the tenants have been excellent..
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Gary was brilliant going ...
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5 Star Review
Gary
By : 'Evan' Services : Sales( As a Buyer ) Sold price : £440000 Would you recommend ? : Yes Postcode : BR3
Jun 7, 2017
People found this helpful0
Gary was brilliant going above and beyond in helping us to secure the completion on our recent flat purchase. He was kind and always available to help and provide his expert advice in a friendly and professional way. He chased everybody regularly and offered reassurance when required. We are very... Read Full Review
Gary was brilliant going above and beyond in helping us to secure the completion on our recent flat purchase. He was kind and always available to help and provide his expert advice in a friendly and professional way. He chased everybody regularly and offered reassurance when required. We are very grateful to Gary for his help. Great experience from start to finish and I would highly recommend Gary and Curran and Pinner to anyone!
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Gary is easily the most ...
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5 Star Review
Gary
By : 'Alex' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : BR2
May 22, 2017
People found this helpful0
Gary is easily the most friendly and diligent estate agent we have dealt with during our house hunt. The first house Gary showed us didn't quite fit what we were after but he quickly came back with another property yet to go on to the market. He got us a viewing right away and when we bombarded him ... Read Full Review
Gary is easily the most friendly and diligent estate agent we have dealt with during our house hunt. The first house Gary showed us didn't quite fit what we were after but he quickly came back with another property yet to go on to the market. He got us a viewing right away and when we bombarded him with questions he was honest and got answers back to us ASAP after inquiring with the owners. This is the sort of quality we really appreciated as too many other estate agents out there would perhaps guess and then not follow up.
Gary kept us informed and chased the appropriate people (including ourselves) during the whole buying process, I feel this kept everything on track and prevented any confusion.
Thanks for all your hard work!
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I would like to say Thank you ...
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5 Star Review
Gary
Warren
By : 'Sara' Services : Sales( As a Vendor ) Sold price : £375000 Rent PCM : £1250 Would you recommend ? : Yes Postcode : BR3
Apr 20, 2017
People found this helpful0
I would like to say Thank you So Much for everything you have done for me in helping to sell the flat.
I realise it was no easy task, especially living so far away, but you have been nothing but professional throughout the whole process
You kept me up to date and gave me invaluable advice. You... Read Full Review
Services : Sales( As a Vendor )Date: 20th Apr 2017
I would like to say Thank you So Much for everything you have done for me in helping to sell the flat.
I realise it was no easy task, especially living so far away, but you have been nothing but professional throughout the whole process
You kept me up to date and gave me invaluable advice. You always kept me up to date every step of the way.
You are the best Estate Agent by far and I thank you for all your efforts.
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Gary was brilliant from start ...
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5 Star Review
Gary
By : 'Lucy' Services : Sales( As a Vendor ) Sold price : £335500 Would you recommend ? : Yes Postcode : BR2
Feb 27, 2017
People found this helpful0
Gary was brilliant from start to finish. The sale was not an easy one and both Gary and the team dealt with everything positively and... Read Full Review
Services : Sales( As a Vendor )Date: 27th Feb 2017
Gary was brilliant from start to finish. The sale was not an easy one and both Gary and the team dealt with everything positively and efficiently.
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All good - selling (or ...
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5 Star Review
Gary
By : 'richardx' Services : Sales( As a Vendor ) Sold price : £335000 Would you recommend ? : Yes Postcode : BR3
Feb 3, 2017
People found this helpful0
All good - selling (or buying) a property always feels drawn out because you've got two parties with potentially conflicting requirements, and we are talking about a LOT of money, but C & P and Gary in particular managed to stay on top of things, find a buyer, keep me informed, let me know what ... Read Full Review
All good - selling (or buying) a property always feels drawn out because you've got two parties with potentially conflicting requirements, and we are talking about a LOT of money, but C & P and Gary in particular managed to stay on top of things, find a buyer, keep me informed, let me know what I needed to do and what my options were, and that's all I as a vendor really want.
I would certainly say ring Gary if someone I knew was buying or selling in this area.
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Extremely unprofessional. ...
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1 Star Review
richard
By : 'Anil' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : No Postcode : BR3
Dec 23, 2016
People found this helpful5
Extremely unprofessional. Paid 500 Fee of Intent and an additional fee of 32� for my wife and myself for Right to Rent. All credit checks done and confirmed by Curran and Pinner. Then the landlord for some reason decides not to honour redecorating the property as originally agreed and walks out. ... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Dec 2016
Extremely unprofessional. Paid 500 Fee of Intent and an additional fee of 32� for my wife and myself for Right to Rent. All credit checks done and confirmed by Curran and Pinner. Then the landlord for some reason decides not to honour redecorating the property as originally agreed and walks out. Even before refunding my fee of intent, the property goes back to the market at a higher rent. Richard sends me an patronising email saying the landlord as a Good will gesture(yeah right) is not retaining the referencing fee and that they are refunding the 500� but not the 32� right to rent fee. I must point out that I did not read the paperwork properly falsely assuming the letting agents are fair to both Landlord and the tenant. It does state that this will not be refunded under any circumstances. I believed that it would not be refunded if we walk out, or our referencing check fails and such. But shouldn't this be paid by the Landlord when they walk out for being greedy? Why should I be penalised when I have done no wrong? What I warn of prospective tenants is not to sign this one-sided rip-off contract. I am evaluating my options to take them to court on a mater of principle, as the landlords and letting agents should not be allowed to go scott free this easy. This is lesson learnt for me and I advice others to be careful.
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Estate agents don't usually ...
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5 Star Review
Gary
By : 'Joy' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : BR2
Apr 3, 2016
People found this helpful0
Estate agents don't usually get good press but we were delighted with the service provided by Curran & Pinner, & Gary Prentice in particular. From start to finish in the sale process we were kept extremely well informed, initially with regular updates on number of viewings etc &... Read Full Review
What agent could do to change your mind?
A fixed fee was agreed up front that was very reasonable. It was half one of our other quotes!
Comments on Agent Fees
A fixed fee was agreed up front that was very reasonable. It was half one of our other quotes!
Estate agents don't usually get good press but we were delighted with the service provided by Curran & Pinner, & Gary Prentice in particular. From start to finish in the sale process we were kept extremely well informed, initially with regular updates on number of viewings etc & feedback from viewers; then after a sale was agreed we were updated on the process of the sale. Gary provided an effective link between us & the purchasers. C & P did everything promised & more, & responded rapidly & positively to any questions/comments from us. I would have no hesitation in highly recommending this C & P branch to sellers.
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Richard is one of the best ...
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5 Star Review
richard
By : 'Angie' Services : Letting( As a Tenant ) Rent PCM : £900 Would you recommend ? : Yes Postcode : BR1
Feb 29, 2016
People found this helpful0
Richard is one of the best agents we dealt with over the year. Very professional and always available for any query. Polite and lovely and you can see he loves his... Read Full Review
Services : Letting( As a Tenant )Date: 29th Feb 2016
Richard is one of the best agents we dealt with over the year. Very professional and always available for any query. Polite and lovely and you can see he loves his job.
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Quite simply stated: an ...
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5 Star Review
By : 'Paul' Services : Sales( As a Vendor ) Sold price : £569500 Would you recommend ? : Yes Postcode : BR4
Nov 23, 2015
People found this helpful0
Quite simply stated: an extremely professional service delivered at a very competitive price.
Gary and colleagues handled matters with a tact, care and diligence that was greatly appreciated by both vendors.
I would have no hesitation in recommending Curran and... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Nov 2015
Quite simply stated: an extremely professional service delivered at a very competitive price.
Gary and colleagues handled matters with a tact, care and diligence that was greatly appreciated by both vendors.
I would have no hesitation in recommending Curran and Pinner.
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Very professional and ...
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4 Star Review
Gary
Kevin
By : 'Sam' Services : Sales( As a Vendor ) Sold price : £250000 Would you recommend ? : Yes Postcode : BR3
Nov 13, 2015
People found this helpful0
Very professional and efficient from start to finish. They secured the price I was looking for and made the process fairly painless. Kevin Mills deserves particular note for his excellent after sales skills and care. He stayed on top of all solicitors in the chain and managed to get a stagnant... Read Full Review
Services : Sales( As a Vendor )Date: 13th Nov 2015
Very professional and efficient from start to finish. They secured the price I was looking for and made the process fairly painless. Kevin Mills deserves particular note for his excellent after sales skills and care. He stayed on top of all solicitors in the chain and managed to get a stagnant situation swiftly moving again whilst keeping me fully informed, 10 out of 10!
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I have various services from ...
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5 Star Review
Warren
Gary
By : 'Ashley' Services : Sales( As a Vendor ) Sold price : £260000 Would you recommend ? : Yes Postcode : BR3
Jul 23, 2015
People found this helpful0
I have various services from Curran and Pinner over the last five years. The vast majority of that time they were acting as my letting agent and I found them professional, courteous and approachable; this is the reason they remained as my letting agent. Of particular note is Daniel Curran and Remy... Read Full Review
What agent could do to change your mind?
Curran and Pinner were very competitive and flexible when it came to deciding fees.
Comments on Agent Fees
Curran and Pinner were very competitive and flexible when it came to deciding fees.
Services : Sales( As a Vendor )Date: 23rd Jul 2015
I have various services from Curran and Pinner over the last five years. The vast majority of that time they were acting as my letting agent and I found them professional, courteous and approachable; this is the reason they remained as my letting agent. Of particular note is Daniel Curran and Remy Harvey on the lettings side of the business.
When the time came to sell my property, I had no doubt that they would be the agent I would use to do so. I found their valuation accurate, their sales material professional and the method of viewing bookings/feedback innovative. My initial contact was with Warren Pinner, the sales director, and as time progressed I dealt mainly with Gary Prentice, a Senior Negotiator. There is sometimes a stigma around Estate Agents but I found both of them honest and to the point; this is what is required. Although I have not mentioned all the staff, I found the whole team at Curran and Pinner professional and efficient. I have now sold my property and have no complaints about their service whatsoever.
I would wholeheartedly recommend Curran and Pinner for any property sale, purchase or lettings service and would certainly use their services again.
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curran pinner were very easy ...
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5 Star Review
Gary
Sophie
By : 'andy' Services : Sales( As a Buyer ) Sold price : £675000 Would you recommend ? : Yes Postcode : BR3
Jul 6, 2015
People found this helpful0
curran pinner were very easy to work with and gary in particular was great at staying in touch and keeping us informed. we know the vendor was maybe a little hard to manage but gary bore the brunt of it and kept everything cordial. hats off to gary for persistence too - it was 13 months between... Read Full Review
curran pinner were very easy to work with and gary in particular was great at staying in touch and keeping us informed. we know the vendor was maybe a little hard to manage but gary bore the brunt of it and kept everything cordial. hats off to gary for persistence too - it was 13 months between when we first saw the property and when we completed and it went on with another agent at one point and went under offer with another buyer who eventually fell through.
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Last updated at 11/30/2, 12:00:00 AM by allAgents
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