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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.9/5, 18 Reviews
72% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
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By : 'Sophie'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : E7
I initially contacted Foxtons with regard to a one bedroom flat I was interested which was about 10 minutes' walk from Leyton station. I was shown this flat, for which the asking price was £230,000, but informed that there was already a lot of interest, and that offers had already come in over the asking price. On the same day I was shown another one bedroom flat in Forest Gate. It was further out than we were hoping for, and more expensive at £250,000, but the agent gave us the hard sale (up and coming area, original Victorian features, cross rail coming in four years' time etc.), and was a little more spacy than the flat in Leyton with a garden and kitchen diner as well as a separate reception room. After months of disappointment in our property search I was impressed with Foxtons' seeming efficiency we decided to plunge for the Forest Gate flat believing that at least this time we'd have a hope of success if we offered the full asking price. We offered the full £250,000, only to then be told that the flat had been revalued and was now £265,000. After much deliberation, and perhaps rather naively we offered £265,000, London's in a bubble after all, and by now we really had our heart set on the place. A few days after putting in our offer we were informed that we had been unsuccessful as a cash buyer had come in at the same offer. Two weeks later we were informed that the cash buyer had pulled out. In hindsight this really should have sent alarm bells ringing, but being rather too optimistic we decided it might be fate and re-offered our £265,000 offer. The offer was accepted and we swiftly got our solicitor on board and booked a homebuyer's report survey. Two weeks later we received the survey which valued the property at £230,000 – £35,000 less than what we had offered. The survey had also picked up on multiple problems with the property (faulty electrical system, bathroom and kitchen fittings needing replacing, rotting window frames, movement in building indicated by a large crack on one of the outside walls). We also found out that there were only 60 years left on the lease (we had been originally told by the agent that there were 999 years left on the lease, which must have been a complete lie). After showing Foxtons the homebuyer's report and attempting the renegotiate the price down to £230,000 we were informed that the seller was unwilling. Foxtons did try to encourage us to go with another bank and get another survey done, but we had already spent £1,250 in surveying and legal fees and thought better of their ‘advice'. Out of interest I asked whether the sale for the flat in Leyton had gone through and was informed that it had. A few days later I noticed that the Leyton flat had been relisted on Rightmove, and am in no doubt that exactly the same thing must have happened with this flat. To summarise Foxtons outright lie and massively overvalue their properties at the expense of potential buyers who are impressed with their apparent professionalism and naively pay hundreds of pounds for surveys, conveyancing costs and mortgage set-up fees, only to find that the banks will not lend on such overpriced properties. This has been a costly lesson for us to learn, and after doing some research I find that this is a very common scenario for people who have tried to buy through Foxtons. I urge people not to use Foxtons unless you are a cash buyer so don't require a successful valuation and are willing to pay over the odds.
At the very lease please be honest.
By : William
Jun 27, 2014Why don't you reimburse this person as a goodwill gesture
No procedure set.
Last updated at 9/7/2017, 3:39:56 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67% | 100.00% | £218,000 | £550,000 |
Foxtons
9 The Grove, London, Greater London
E15 1EL
020 8150 8585
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Iqbal
By : 'Julia'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : DA6
Really thoughtful agents are really helpful, they did their absolute best to help me out. Great thanks to Adrian Ibanescu, who helped on my initial search who was very patient. Iqbal Akbari, who helped me find the new home I was looking for and helped me through the process and Sheldon Booth, who... Read Full Review
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Josh
By : 'Marisa'
Services : Letting( As a Owner )
Rent PCM : £2350
Would you recommend ? : Yes
Postcode : E7
I have just rented my apartment in Forest Gate with Joshua Mugume Letting Manager and his team, and I have been immensely impressed with his customer service, professionalism and patience. Nothing was too much trouble for him, and he went above and beyond to provide a good service. I was well... Read Full Review
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Mohammed
By : 'claire'
Services : Sales( As a Buyer )
Sold price : £550000
Would you recommend ? : Yes
Postcode : SN1
We have been in correspondence with Mohammed for a few months, trying to find a perfect property. He has always gone above and beyond. We are not based in London and have found other agents aggressive and disinterested, it is all about getting much more than the asking price. I have found the whole ... Read Full Review
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Josh
By : 'H'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E13
Total professional with all dealings. Foxtons staff are all excellent (Stratford). In particularly Josh Magume. He is always helpful and understands any of my concerns and explains recent legislations. He always deals with issues and available almost anytime. I mainly like dealing with Foxtons is... Read Full Review
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James
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E11
So Professional kindly Honest Very polite Excellent service ? they show me two flat in half hour know what you looking for with full... Read Full Review
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By : 'Abbaflower'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E6
The worse estate agency The agents were imposing,unprofessional, manipulative,rude, uncaring etc etc overall a waste of time I wouldn't ever recommend this agency at least the Stratford branch one to anyone if you have a problem they don't call you back leave you to fend for yourself... Read Full Review
Bad
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By : 'John'
Services : Sales( As a Vendor )
Sold price : £345000
Would you recommend ? : Yes
Postcode : E15
Foxtons really came through for me. They got me a buyer really quickly and lined up viewings right from day one. Then, the day before exchange the buyer dropped out. I faced not being able to buy my dream home with my fiancee. It was one of the lowest moments of my life. Foxtons got to work... Read Full Review
Foxtons' fees were pretty much standard for the industry.
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By : 'neveragainfoxtons'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : E13
Foxtons decided to forget to tell me on completion day that ine if the tenants (who had punched the seller the day previously) hadn't dropped off their keys. I found that one out as I picked up the other set. I was pretty scared by that. That was after 6 months of lies and... Read Full Review
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By : 'Z'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E
The staff, perhaps not all but the agent I had particularly was very sneaky with details. First of all the move in date was incorrect and would not allow us to change as that is the date we 'agreed'. This is not true we just had made an offer on that day. The rent was then due to be paid on that... Read Full Review
Ok
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By : 'Carol'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E17
I have dealt with Joshua and have found him to be professional, dedicated and very helpful. He has been receptive to meeting requests and has efficiently helped me to let my properties. He returns calls promptly even when business hours are near to... Read Full Review
I think that the fees are a little bit expensive and that Foxtons should offer deals for landlords who do repeat letting and have more than 1 property let by Foxtons.
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By : 'NG'
Services : Sales( As a Vendor )
Sold price : £218000
Would you recommend ? : Yes
Postcode : E11
I really appreciated Charlotte and Scott's efforts. The sale wasn't always easy and ended up taking longer than any of us initially expected. However I was impressed by their commitment and ability to stay good humoured. I've been impressed by Foxtons, and would happily recommend... Read Full Review
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By : 'Sophie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E7
I initially contacted Foxtons with regard to a one bedroom flat I was interested which was about 10 minutes' walk from Leyton station. I was shown this flat, for which the asking price was £230,000, but informed that there was already a lot of interest, and that offers had already come in over the ... Read Full Review
At the very lease please be honest.
By : William
Jun 27, 2014Why don't you reimburse this person as a goodwill...
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By : 'Jo'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E7
When I was searching for a flat they were the only agency who returned my calls promptly, offered to drive me to viewings, and engaged my trust. When buying the flat that I eventually found, Natalie was supportive, always returned my calls, kept me updated all the way along and advised me when I ... Read Full Review
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enna-mae
By : 'Jennie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W6
Just to let you know I was thrilled with the way Foxtons Shepherds Bush sold my house, your team looked after my needs as the Vendor very well, I buy and sell properties often and it was appreciated. Foxtons also stuck to all the terms and conditions agreed at the begining and gave me no... Read Full Review
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By : 'Vicky'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E7
I was very pleased with the professional attitude of this branch from start to finish. From the smart and professionally run office to the manner and efficiency of the agents throughout the house buying process, I was very impressed, especially considering my experience with other companies. The... Read Full Review
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By : 'Sharon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W9
Alex Leigh of Stratford Foxtons was outstanding he is polished genuine patient and very smart I found it a pleasure working with him I recommend him as the best agent I have ever worked with Charlotte saddler was immensely efficient and very professional she too was rated at the top of a list... Read Full Review
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By : 'Lucky8lady'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E7
Very professional, maintain contact through out the long process. Bought sale to successful completion. I have dealt with other agents, but Charlotte at Foxtons was by far the most efficient and professional. Worth every penny of the 3%... Read Full Review
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By : 'kevlar'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E7
WE decided to sell our property and contacted several agents. Charlotte came to do a valuation and gave us a very high valuation (common practise with foxtons). I received several texts regarding viewings but most of the time no body turned up. I never received any feedback from them...only when ... Read Full Review