By : 'John' Services : Sales( As a Vendor ) Sold price : £725000 Would you recommend ? : Yes Postcode : IG9
Apr 20, 2025
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I recently sold my property on Palmerston Road through The Good Estate Agent Loughton and couldn’t be happier with the service. Michael and the team were professional, responsive, and genuinely cared about getting the best result. The whole process felt smooth and wellmanaged from start to finish.... Read Full Review
Services : Sales( As a Vendor )Date: 20th Apr 2025
I recently sold my property on Palmerston Road through The Good Estate Agent Loughton and couldn’t be happier with the service. Michael and the team were professional, responsive, and genuinely cared about getting the best result. The whole process felt smooth and wellmanaged from start to finish. I’d definitely recommend them to anyone looking to sell in the area.
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5 Star Review
Leanne
By : 'R' Services : Sales( As a Vendor ) Sold price : £495000 Would you recommend ? : Yes Postcode : IG10
Apr 4, 2025
People found this helpful0
We sold our property through the Good Estate Agent, and had a fantastic experience all the way through. Michael gave us an informative walk through of the process, gave solid advice on when would be the best time to put our house up, and within a few days of viewings, we had 23 offers. During the... Read Full Review
We sold our property through the Good Estate Agent, and had a fantastic experience all the way through. Michael gave us an informative walk through of the process, gave solid advice on when would be the best time to put our house up, and within a few days of viewings, we had 23 offers. During the under offer period, Leanne was fantastic at keeping us updated, and did a great job of moving the process along. Really couldn’t have asked a smoother experience. Would highly recommend!
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2 Star Review
Michael
By : 'James' Services : Sales( As a Vendor ) Sold price : £490000 Would you recommend ? : No Postcode : IG10
Apr 1, 2025
People found this helpful1
This review covers the period January 2024 to February 2025 in the capacity of a vendor.
In summary, as a vendor, I would not recommend GEA Loughton. Whilst I commend Michael in some of his efforts to secure a sale, his attitude towards his clients during the underoffer period was disappointing.... Read Full Review
This review covers the period January 2024 to February 2025 in the capacity of a vendor.
In summary, as a vendor, I would not recommend GEA Loughton. Whilst I commend Michael in some of his efforts to secure a sale, his attitude towards his clients during the underoffer period was disappointing. Following a number of unpleasant exchanges with Michael, we were at the point of terminating our agreement; however, GEA were fortunate that they secured an offer before this could happen.
We initially selected GEA because of Michael’s positive attitude and the confidence he gave us when he provided an initial valuation of our property. GEA weren’t offering the best commission rate, but we were happy to overlook this given the initial positive impression they provided.
Michael was handson in presenting the property sale, and overall, we were pleased with the outcome.
Viewings were arranged and facilitated by GEA, a process that went relatively smoothly.
However, it was during the underoffer period—arguably the most important stage in ensuring a sale progresses smoothly—that we experienced significant issues with Michael and some of his GEA team.
One of the most frustrating aspects was GEA’s insistence on placing themselves in the middle of conversations between solicitors. Rather than helping to facilitate progress, this was unhelpful and often caused confusion. They were consistently a few steps behind, frequently unaware of key details that had already been communicated between solicitors. Despite being explicitly asked not to contact our solicitor directly, they repeatedly ignored this request, leading to conflicting information being passed between parties and creating unnecessary stress.
When we provided feedback on their handling of the sale, rather than taking it constructively, they became defensive and argumentative. In one particularly unprofessional incident, after I criticised Michael’s approach, he abruptly ended the call and never spoke to me again. This level of disregard client relationships and basic professionalism was both shocking and unacceptable.
Ultimately, the sale did complete, but the journey to that point was far more stressful and frustrating than it needed to be. GEA’s poor management of the postsale agreed period overshadowed the earlier positive aspects of their service. Had GEA demonstrated the same level of professionalism postoffer as they did during the marketing phase, our experience would have been significantly more positive.
For these reasons, I cannot recommend GEA Loughton to other vendors. If you are considering selling your property, I would strongly advise looking elsewhere to avoid a similarly frustrating experience.
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Excellent service and ...
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5 Star Review
Shannon
By : 'Emma' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : Yes Postcode : CM6
Feb 20, 2025
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Excellent service and knowledge from Shannon, she’s always has the answers and willing to go over and beyond. Thank... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 20th Feb 2025
Excellent service and knowledge from Shannon, she’s always has the answers and willing to go over and beyond. Thank you
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Very pleased with friendly & ...
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5 Star Review
Leanne
By : 'Clinton' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : IG8
Feb 7, 2025
People found this helpful0
Michael and all his team have been so professional, friendly and very welcoming. We have been very pleased with everyone and the process. Nothing was ever an issue. Thank... Read Full Review
Clinton Louise Innes Poore said about The Good Estate Agent
Services : Sales( As a Vendor )Date: 7th Feb 2025
Michael and all his team have been so professional, friendly and very welcoming. We have been very pleased with everyone and the process. Nothing was ever an issue. Thank you.
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Leanne was great at ...
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5 Star Review
Leanne
By : 'J' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : N2
Feb 1, 2025
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Leanne was great at progressing our purchase efficiently and communicating with the vendor. Thank... Read Full Review
Leanne was great at progressing our purchase efficiently and communicating with the vendor. Thank you!
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Thank you ...
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5 Star Review
Leanne
Shannon
By : 'Dave' Services : Sales( As a Vendor ) Sold price : £365000 Would you recommend ? : Yes Postcode : IG10
Jan 28, 2025
People found this helpful0
Leanne was a extremely helpful throughout the whole process always there on the end of a phone even on her day off juggling family and me asking lots of questions. Leanne never once did not answer our questions and communicated each step thoroughly and made sure we felt confident on what was going... Read Full Review
Services : Sales( As a Vendor )Date: 28th Jan 2025
Leanne was a extremely helpful throughout the whole process always there on the end of a phone even on her day off juggling family and me asking lots of questions. Leanne never once did not answer our questions and communicated each step thoroughly and made sure we felt confident on what was going on and what was happening next. Thank you so much we really do appreciate your time and effort.
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A real pleasure to sell my ...
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5 Star Review
Michael
By : 'Mark' Services : Sales( As a Vendor ) Sold price : £465000 Would you recommend ? : Yes Postcode : IG10
Jan 27, 2025
People found this helpful0
A real pleasure to sell my property though the good estate agent, Michael and all of the team were brilliant to deal with , making the whole experience easy and run smoothly .
Thank you to all the team... Read Full Review
Services : Sales( As a Vendor )Date: 27th Jan 2025
A real pleasure to sell my property though the good estate agent, Michael and all of the team were brilliant to deal with , making the whole experience easy and run smoothly . Thank you to all the team .
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Quick and professional ...
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4 Star Review
Michael
Leanne
By : 'J.Mills' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : IG10
Jan 24, 2025
People found this helpful0
Having previously been unsold in 18months, Michael managed to get us up and running within a week with multiple viewings and offers within 2 weeks of being on the market.
He worked really well us and was always available updates and advice throughout the process.
Would recommend any future... Read Full Review
Services : Sales( As a Vendor )Date: 24th Jan 2025
Having previously been unsold in 18months, Michael managed to get us up and running within a week with multiple viewings and offers within 2 weeks of being on the market. He worked really well us and was always available updates and advice throughout the process. Would recommend any future buyers.
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Great service. Micheal was a ...
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5 Star Review
Shannon
Michael
By : 'Monica' Services : Sales( As a Vendor ) Sold price : £392000 Would you recommend ? : Yes Postcode : IG10
Jan 8, 2025
People found this helpful0
Great service. Micheal was a pleasure to work with as well as his colleague Shannon. We encountered lots of different issues however they always came up with a solution and were always very easy to work with. We definitely recommend The Good Estate Agent... Read Full Review
Great service. Micheal was a pleasure to work with as well as his colleague Shannon. We encountered lots of different issues however they always came up with a solution and were always very easy to work with. We definitely recommend The Good Estate Agent .
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Christina was a God send ...
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5 Star Review
Christina
Leanne
By : 'Manisha' Services : Sales( As a Buyer ) Sold price : £622500 Would you recommend ? : Yes Postcode : IG10
Dec 12, 2024
People found this helpful0
Christina was a God send during our property purchase! Always so keen and helpful - available to answer any queries and arrange second viewings. Leanne was also brilliant on chasing the sellers to ensure we got our purchase through stress free. 10/10... Read Full Review
Christina was a God send during our property purchase! Always so keen and helpful - available to answer any queries and arrange second viewings. Leanne was also brilliant on chasing the sellers to ensure we got our purchase through stress free. 10/10 recommend!
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The Good Estate Agent sold ...
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5 Star Review
Christina
Leanne
By : 'Paula' Services : Sales( As a Vendor ) Sold price : £622500 Would you recommend ? : Yes Postcode : IG10
Dec 11, 2024
People found this helpful0
The Good Estate Agent sold our property for us with outstanding service.
We live abroad and even with the distance and time difference they made it the easiest stress free experience, which we did not think possible.
They went above and beyond to deal with the things it was difficult for us to... Read Full Review
Services : Sales( As a Vendor )Date: 11th Dec 2024
The Good Estate Agent sold our property for us with outstanding service. We live abroad and even with the distance and time difference they made it the easiest stress free experience, which we did not think possible. They went above and beyond to deal with the things it was difficult for us to do while not in the Country. I cannot recommend highly enough the friendly, efficient staff.
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Micheal came you evaluate are ...
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5 Star Review
Michael
By : 'Babita' Services : Online Auctions Would you recommend ? : No Postcode : IG10
Dec 11, 2024
People found this helpful0
Micheal came you evaluate are house today was very professional polite and very positive and enthusiastic in achieving the best for our property was a pleasure to meet him. Great service with great... Read Full Review
Micheal came you evaluate are house today was very professional polite and very positive and enthusiastic in achieving the best for our property was a pleasure to meet him. Great service with great advice.
Thankyou
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Very helpful always there all ...
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5 Star Review
Leanne
Shannon
By : 'Ninoska' Services : Sales( As a Buyer ) Sold price : £365000 Would you recommend ? : Yes Postcode : IG10
Nov 19, 2024
People found this helpful0
Very helpful always there all the way, giving us weekly updates, any time I send an email they replied straight away.
I can not thank you enough for all your... Read Full Review
Very helpful always there all the way, giving us weekly updates, any time I send an email they replied straight away. I can not thank you enough for all your support.
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We had the best experience ...
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5 Star Review
Leanne
Michael
By : 'An' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : IG10
Nov 19, 2024
People found this helpful0
We had the best experience with the good estate agent! We bought it with Michael, and sold it with his and Shannon’s help as well!
We sold our house after the first weekend for a great price to the nicest buyers! Leanne helped us through the whole sales process and she was outstanding! ... Read Full Review
Services : Sales( As a Vendor )Date: 19th Nov 2024
We had the best experience with the good estate agent! We bought it with Michael, and sold it with his and Shannon’s help as well! We sold our house after the first weekend for a great price to the nicest buyers! Leanne helped us through the whole sales process and she was outstanding! Always helpful, being totally on it, we couldn’t have wished for more!!
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Micheal and his team are ...
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5 Star Review
By : 'cliff' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : IG10
Nov 8, 2024
People found this helpful0
Micheal and his team are quality. They are very professional. They helped us sell a house and buy a house. They even helped me sell my parents house in Islington. he went above and beyond.
I would highly recommend using the good estate agent if you was to sell or buy a property... Read Full Review
Micheal and his team are quality. They are very professional. They helped us sell a house and buy a house. They even helped me sell my parents house in Islington. he went above and beyond. I would highly recommend using the good estate agent if you was to sell or buy a property ?
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The good estate agent will ...
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5 Star Review
Shannon
Paul
By : 'Mat' Services : Sales( As a Vendor ) Sold price : £465000 Would you recommend ? : Yes Postcode : IG10
Nov 8, 2024
People found this helpful0
The good estate agent will always deliver, fantastic and thoughtful team, I have bought and sold properties with them no matter if your a vendor or buyer they always are transparent. Thank... Read Full Review
The good estate agent will always deliver, fantastic and thoughtful team, I have bought and sold properties with them no matter if your a vendor or buyer they always are transparent. Thank you
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Great ...
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5 Star Review
Shannon
Michael
By : 'Andy' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : IG10
Nov 7, 2024
People found this helpful0
Great service from Shannon and Michael throughout the process - we would happily use... Read Full Review
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The Best Estate ...
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5 Star Review
Christina
Shannon
By : 'Very' Services : Sales( As a Buyer ) Sold price : £430000 Would you recommend ? : Yes Postcode : IG10
Nov 7, 2024
People found this helpful0
Christina and the team at Good Estate Agents were instrumental in getting our house purchase across the line, as first time buyers they were very supportive through the process even when there were delays caused by solicitors!
Highly recommend... Read Full Review
Very happy client said about The Good Estate Agent
Services : Sales( As a Buyer )Date: 7th Nov 2024
Christina and the team at Good Estate Agents were instrumental in getting our house purchase across the line, as first time buyers they were very supportive through the process even when there were delays caused by solicitors!
Highly recommend :)
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Last updated at 3/20/2023, 5:44:04 AM by allAgents
Awards won by The Good Estate Agent, Loughton IG10 1AH