I decided to sell a property in Hook which I had been letting for several years. With notice duly served on the tennant, I approached Carsons Estate Agents in Hook, through whom I had bought the house several years earlier, to market the property. I found James Clare to be most professional in all ... Read Full Review

We were really impressed by the commitment and efficiency from the team and appreciated the wonderful personal approach that the team had and it was very easy dealing with all aspects of our sale with great support from the entire... Read Full Review

From the first consultation to the final sale, the team from Carson & Co were prepared, professional, thorough and a delight to engage with. We shopped around, and Gavin and his team were a cut above the rest. With researched insights, carefully crafted recommendations and total... Read Full Review

We found the service excellent. We downsized, sold our house, 9 Hop Garden Road Hook, RG27 9ST.....We had regular, positive ongoing discussions during the ' on sale ' period. No pressure, but always advisory, informative and positive. We bought, a ground floor, 2 bedroomed apartment, 2 Bartley ... Read Full Review

I have dealt with Carsons (Hook) on two sales and a purchase. They are very approachable, honest & friendly. Nothing is too much effort and they keep you informed at every step. Gavin & James are always welcoming & understanding from your perspective as a buyer or a seller. They will... Read Full Review

The purchase was relatively straight forward as there was a very small chain. I had to sell to buy but the property I was buying was chain free. Carsons in Hook were proactive in chasing and keeping me informed without being too pushy as some estate agents can be trying to make their commissions... Read Full Review

Both Gavin and James were very helpful throughout our sale and purchase. Their knowledge and experience of the area were valuable to our transactions. Only comment is that they could have been more proactive in pushing the sale through from offer to... Read Full Review

James and Gavin were always accessible and never failed to support the sale and prospective purchases. We were very happy with the... Read Full Review

They worked very hard to find not one but three buyers over a six month period. After the first buyer pulled out they found 8 prospective purchasers within 24 hours. They repeated this process when the second buyer pulled... Read Full Review

James was very professional from the outset. We discussed with him the price we wanted to sell our house at and he was very open and honest in respect of the price he thought he could get us. He was clearly very knowledgeable in respect of the current market and he sold our house within a week!... Read Full Review

James has been utterly professional throughout my house buying experience. From the first viewing he was open and honest and answering emails immediately. He acted as a liaison between myself and the sellers but was totally unbiased. I was particularly impressed he returned to the cottage to show... Read Full Review

Gavin is a very visible, capable and proactive sales agent. On top of the brief, a good communicator, pressing all the right buttons, on both sides of the transaction, to keep the process... Read Full Review

My wife and I were 2nd in line for a house that we had our heart set on. Fortunately a month later it came back onto the market and Carsons were true to their promise a called immediately to inform us. Needless to say we are now extremely happy with our new home in Hook. During the purchase... Read Full Review

We had valuations from 2 agents in the village, and Gavin was by far the most personable and seemed genuinely interested in our "home" and he had very good local knowledge. He was well prepared and presented us with recent case studies, and then discussed the ranges of asking price we... Read Full Review

Gavin gave an honest appraisal of our house and set realistic expectations, he also dealt efficiently with an unexpected problem which meant the sale did not fall through. James dealt with day to day queries and kept us updated when... Read Full Review

Excellent service - team worked with us to get the sale over the line when we hit some snags along the way with regard to retrospective planning permission. I would highly recommend the Hook... Read Full Review

I did my homework first of the Hook prices between all the real estate agents selling in Hook. I prepared a report and submitted to Gavin the manager. I then met with Gavin after he had read my report to understand if I and Carson's were on the same page in taking forward the sale of my property.... Read Full Review

Carson Estate Agent helped to sell our property quickly and efficiently. Gavin and James were both very professional, provided support and advice when needed. I would certainly recommend Carson & Co @ Hook to friends and family and will certainly use them in the... Read Full Review

Very satisfied with the levels of service provided by James - he was very involved in the process and very proactive. Thank... Read Full Review

Having purchased and sold in the past using Carson & Co, they were the natural choice for selecting an agent for this sale. All the staff at the Hook branch were extremely helpful and willing to go the extra mile, in order to make the potentially stressful swift sale as easy as possible. Many... Read Full Review