Worst Agency in London For personal reasons I had to leave the property early. When I notified the agency their first priority was trying to make me pay additional fees (because by law they are no longer are allowed to charge over £50 for admin, note that this agency adds VAT, just to ... Read Full Review

We’ve used City & Urban International to manage our properties for a few years now. Our experience with them has been excellent. They have given us great advice, ensured that matters are dealt with quickly and efficiently. As a result of this, we have a very good working... Read Full Review

A friend of mine recommended this agency as I was relocating from London and I wanted to rent out my flat, but was very apprehensive about leaving it to an agency due to the horror stories you hear about. I found the agency to be very professional, polite and knowledgable. Due to the market... Read Full Review

Waheed & Shaheed were fantastic as agents, they went above and beyond to help me secure my new home. They ensured the space was brought upto spec & was ready to move into. When I had a few issues with my reference they were fantastic and worked hard at getting that sorted out. I would not... Read Full Review

Excellent to have a one-stop letting and management service local to our property. Shaheed has an excellent manner: competent, friendly (but not pushy), courteous. Past experience of leasing for owner occupiers of ex-local authority flats was a major further plus for us. Very good communications... Read Full Review

We are more than pleased with the service that we have received from Waheed at City and Urban Broadway Office. He has been most helpful in renting our appartment for us and took all the stress out of organising from a distance. When all other agencies advised us that the market was difficult and... Read Full Review

Excellent and personable service. So far everything has gone very smoothly. The found tenants in record time and communication is always easy and within excellent time... Read Full Review

Waheed was great to deal with in regards to selling my property. I decided to use City and Urban as they were local to the property, and had good knowledge of the local market and values and was not disappointed as a sale was agreed... Read Full Review

Waheed was fantastic. Helpful and diligent throughout the entire journey. I've never had such a smooth moving in process into a new property. I couldn't recommend him more... Read Full Review

Really smooth process from start to finish. Waheed made everything as straightforward and easy as possible. I was expecting things to be quite stressful as house moves often are but everything worked like clockwork. I'd always go to Waheed and his colleagues should I moving house in the future... Read Full Review

Over the past 10 years Waheed has been tasked with finding potential tenants for my property, he has always gone about his search in an efficient, calm and professional manner and as a result the flat rarely stays empty longer than the allocated viewing period. He is extremely approachable,... Read Full Review

Hi i found all the staff very helpfull and happy to help. I mainly dealt with Waheed if i left messages or emailed he was always quick to respond and kept me updated with what was happening first with viewings and then with the progress of the sale. Would happily recommend them to friends and... Read Full Review

We found Shueb to be great from the very off. He was completely upfront with us regarding the current state of the market, and was also very flexible when it came to booking a viewing on a property that we particularly liked. We found Shueb to be very personable and also thorough, he was of great... Read Full Review

City and Urban have always provided a professional service to me in the time I have been letting my property. They have provided good advice and have always managed to find tenants with the minimum of fuss. I can strongly recommend... Read Full Review

This is the first time I have dealt with them and it was not a very good experience at all, no doubt they are quick but I decided to pull out and they wrote me a very rude email. I think it is unacceptable and not professional at all. I thought they were suppose to be acting on my behalf. Would not ... Read Full Review

They were very helpful, courteous and find the tenant very quickly for our flat. We will certainly recommend them to anyone. They have a very good knowledge of local... Read Full Review

Mr Aslam provided an efficient and welcoming service. I was impressed at how prompt he was with any information or documents that were requested. It was an impressively painless process where my property was rented in less than 48 hours. I would certainly recommend City and Urban at Broadway... Read Full Review

That rarest of commodities, an honest, reliable, hard working agent who you can actually trust. City and urban manage several properties for me. And I have also bought and sold properties with them. I always get a very personal service and have constant access to staff members when i need... Read Full Review

I have been renting out my property with City and Urban for 3 years and am happy with all dealings with them. The monthly statements are always on time and accurate. Any repairs required are carried out with no hassle and at a reasonable cost. New tenants are found with minimal gaps and the paper... Read Full Review

City and Urban have managed a property of mine for just under ten years. During this time they have been able to consistently source good tenants and have dealt very efficiently with all the required property maintenance issues. They are extremely professional in all their dealings and offer good... Read Full Review