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Burnham On Sea, Burnham on Sea TA8
3.4/5, 16 Reviews
63% Recommended
78% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
99% letting fee satisfaction
No description for branch.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 88% | £245,000 | £400,000 |
| Lettings | 100% | 99% | £800 | £800 |
Address
CJ Hole
64 High Street, Burnham on Sea, Somerset
TA8 1PE
01278 780000
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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CJ Hole Branches (View All 15)
Viewed a property with Tom ...
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1 Star Review
Tom
By : 'Ann'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £255000
Would you recommend ? : No
Postcode : TA8
Jun 5, 2022
People found this helpful1
Viewed a property with Tom made an offer asking that he came back to me if it was not accepted to allow me to make a best and final offer. Property was sold without any opportunity to submit a further offer. When contacting CJ Hole we were told an email had been sent to us, when stating that... Read Full Review
Comments (0)
Viewed a property with Tom made an offer asking that he came back to me if it was not accepted to allow me to make a best and final offer.
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Ann said about CJ Hole
Services : Sales( Prospective Vendor/Buyer )Date: 5th Jun 2022
Viewed a property with Tom made an offer asking that he came back to me if it was not accepted to allow me to make a best and final offer.
Property was sold without any opportunity to submit a further offer.
When contacting CJ Hole we were told an email had been sent to us, when stating that CJ hole did not have our email address we were told they had tried to reach us by phone however as a gesture we could make a best and final offer now, we declined at this point as we didn't think this was fair on the person who's offer had been accepted.
A few weeks later we received a telephone call from Tom asking if we were still interested as the sale might fall though we said yes asking that Tom let us know either way.
We never heard back from Tom or any of his colleagues when chasing we were told it hadn't fallen though following this call the property appeared back on right-moves.
We phoned to check this was not a mistake and resubmit our offer on Saturday morning
Tom stated he needed to show due diligence and therefore he was going to call all interested parties on Monday after the jubilee celebrations before putting our offer to the vendor
That same afternoon the property was showing as sold on right moves and we received a voicemail saying the vendor had accepted another offer
What do you make of this agents ethics and communication skills?
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Viewed a property with Tom ...
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1 Star Review
Tom
By : 'Ann'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £255000
Would you recommend ? : No
Postcode : TA8
Jun 5, 2022
People found this helpful2
Viewed a property with Tom made an offer asking that he came back to me if it was not accepted to allow me to make a best and final offer. Property was sold without any opportunity to submit a further offer. When contacting CJ Hole we were told an email had been sent to us, when stating that... Read Full Review
Comments (0)Viewed a property with Tom made an offer asking that he came back to me if it was not accepted to allow me to make a best and final offer.
Was this helpful?:
Ann said about CJ Hole
Services : Sales( Prospective Vendor/Buyer )Date: 5th Jun 2022
Viewed a property with Tom made an offer asking that he came back to me if it was not accepted to allow me to make a best and final offer.
Property was sold without any opportunity to submit a further offer.
When contacting CJ Hole we were told an email had been sent to us, when stating that CJ hole did not have our email address we were told they had tried to reach us by phone however as a gesture we could make a best and final offer now, we declined at this point as we didn't think this was fair on the person who's offer had been accepted.
A few weeks later we received a telephone call from Tom asking if we were still interested as the sale might fall though we said yes asking that Tom let us know either way.
We never heard back from Tom or any of his colleagues when chasing we were told it hadn't fallen though following this call the property appeared back on right-moves.
We phoned to check this was not a mistake and resubmit our offer on Saturday morning
Tom stated he needed to show due diligence and therefore he was going to call all interested parties on Monday after the jubilee celebrations before putting our offer to the vendor
That same afternoon the property was showing as sold on right moves and we received a voicemail saying the vendor had accepted another offer
What do you make of this agents ethics and communication skills?
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Lost their customers a ...
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1 Star Review
By : 'Dan'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £400000
Would you recommend ? : No
Postcode : TA9
Feb 14, 2022
People found this helpful1
We called to arrange viewings for 2 properties in Burnham on sea. We had been in the process of selling our own property for 7 months but due to a number of complications in the chain (both in front and behind us) our onward purchase had fallen through. We were selling with purple bricks and... Read Full Review
Comments (2)We called to arrange viewings for 2 properties in Burnham on sea.
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Dan said about CJ Hole
Services : Sales( Prospective Vendor/Buyer )Date: 14th Feb 2022
We called to arrange viewings for 2 properties in Burnham on sea.
We had been in the process of selling our own property for 7 months but due to a number of complications in the chain (both in front and behind us) our onward purchase had fallen through. We were selling with purple bricks and had a direct dialogue with our buyers. The arrangement we had with our buyers was that they should continue to search for a property, but that if we found one ourselves, before they had managed to, we would resume our sale to them.
We explained our situation to CJ Hole on the phone and were told that we would not be allowed to view any of the properties we were interested in because we were "not proceedable". We offered to put them in touch with our buyers to verify our position but they would not allow us to view under any circumstances.
As it happens, we found a different property a couple of weeks later (different agent who had the gift of independent thought), resumed our sale on the same day and were ready to exchange on our sale 2 weeks later - the conveyancing on our sale had already been done and all our buyers needed to do was re-apply for their mortgage.
It would have been very likely that we put in an offer on at least one of the properties we wanted to view. CJ Holes inflexibility ultimately lost their own customers a very straight forward sale. All it takes on their part is a little bit of thought and awareness that everyone's situation is going to be a little bit different.
Sellers beware, CJ Hole will actively turn away interested buyers. For the avoidance of doubt, we have not had this problem (refusal of viewing requests) with any other estate agent. Go with one of the others, there are plenty to choose from
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By : Tom Creswick MNAEA
Feb 15, 2022Dear Dan, Thank you for taking the time to review our hardworking, family business. Unfortunately, several of our staff remember having a conversation with you and the story written above differs to ...
Moving house can be very ...
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5 Star Review
Matthew
By : 'Paul'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : TA8
Jan 18, 2022
People found this helpful0
Moving house can be very stressful. However Matt Friend from CJ Hole Burnham On Sea was very professional. Not once were we concerned about our move. We felt we were in good hands. Lots of questions asked....all to be answered promptly. All deadlines were met. Matt was very friendly polite and very ... Read Full Review
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Paul B said about CJ Hole
Services : Letting( As a Tenant )Date: 18th Jan 2022
Moving house can be very stressful. However Matt Friend from CJ Hole Burnham On Sea was very professional. Not once were we concerned about our move. We felt we were in good hands. Lots of questions asked....all to be answered promptly. All deadlines were met. Matt was very friendly polite and very professional. Thank you for keeping it easy for us.
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I had an excellent experience ...
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5 Star Review
Tom
By : 'karen'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : BS26
Dec 10, 2020
People found this helpful0
I had an excellent experience with the team Cj Hole Burnham on Sea Polite, efficient and timely with commitments During Covid -19 the team remained safe and diligent which was much appreciated during unprecedented times Thank you Tom, Matt and... Read Full Review
Comments (0)I had an excellent experience with the team Cj Hole Burnham on Sea
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karen Low said about CJ Hole
Services : Sales( As a Vendor )Date: 10th Dec 2020
I had an excellent experience with the team Cj Hole Burnham on Sea
Polite, efficient and timely with commitments
During Covid -19 the team remained safe and diligent which was much appreciated during unprecedented times
Thank you Tom, Matt and Elaine
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C J Hole head and shoulders ...
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4 Star Review
By : 'Ann'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TA8
Nov 16, 2020
People found this helpful0
C J Hole head and shoulders above the rest. A wonderful presentation of our property, smooth excellent service. Our property sold in eleven days. Thank you guys "You are the Best" Maggie and... Read Full Review
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Ann Evans said about CJ Hole
Services : Sales( As a Vendor )Date: 16th Nov 2020
C J Hole head and shoulders above the rest. A wonderful presentation of our property, smooth excellent service. Our property sold in eleven days. Thank you guys "You are the Best" Maggie and Ann
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C J Hole Burnham on SeaCannot ...
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5 Star Review
Matthew
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : TA7
Aug 15, 2020
People found this helpful0
C J Hole Burnham on Sea Cannot recommend them highly enough, professional, friendly and willing to go the extra mile, you don't get that service too often! Many... Read Full Review
Comments (0)C J Hole Burnham on Sea
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Mrs Sandra Thompson said about CJ Hole
Services : Sales( As a Vendor )Date: 15th Aug 2020
C J Hole Burnham on Sea
Cannot recommend them highly enough, professional, friendly and willing to go the extra mile, you don't get that service too often!
Many thanks
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Proffesional and ...
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5 Star Review
By : 'Graham'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : TA8
Jun 27, 2020
People found this helpful0
I would recommend CJ Hole letting agents. They are very proffesional and at the same time friendly and easy to deal... Read Full Review
Comments (0)Was this helpful?:
Graham Churchman said about CJ Hole
Services : Letting( As a Owner )Date: 27th Jun 2020
I would recommend CJ Hole letting agents. They are very proffesional and at the same time friendly and easy to deal with.
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Super ...
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5 Star Review
By : 'Deborah'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS22
Jun 25, 2020
People found this helpful0
Had my property agented with C J Hole for a few years now and can't praise them enough. They make sure everything is done for me, from repairs to rent payments and I don't have to do anything. Makes my life so much... Read Full Review
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Deborah Durbin said about CJ Hole
Services : Letting( As a Owner )Date: 25th Jun 2020
Had my property agented with C J Hole for a few years now and can't praise them enough. They make sure everything is done for me, from repairs to rent payments and I don't have to do anything. Makes my life so much easier!
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Went the extra mile to ...
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5 Star Review
EDWARD
Tom
By : 'Sue'
Services : Sales( As a Buyer )
Sold price : £245000
Would you recommend ? : Yes
Postcode : TA8
Dec 23, 2019
People found this helpful0
Very satisfied by the service provided by the whole team. Very professional and went the extra mile when needed to resolve an issue when we were just about to move into our new... Read Full Review
Comments (0)Was this helpful?:
Sue Samways said about CJ Hole
Services : Sales( As a Buyer )Date: 23rd Dec 2019
Very satisfied by the service provided by the whole team. Very professional and went the extra mile when needed to resolve an issue when we were just about to move into our new property.
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Unprofessional ...
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1 Star Review
By : 'Debby'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TA82
May 7, 2019
People found this helpful2
Rang this morning for advice on my property selling price to include full pp for new homes. Tom called me back promptly then informed me that he would not be offering any further advice as he's been out a few times in the past to value. !!! Did it not occur to him that the times I had... Read Full Review
Comments (0)Rang this morning for advice on my property selling price to include full pp for new homes.
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Debby said about CJ Hole
Services : Sales( Prospective Vendor/Buyer )Date: 7th May 2019
Rang this morning for advice on my property selling price to include full pp for new homes.
Tom called me back promptly then informed me that he would not be offering any further advice as he's been out a few times in the past to value. !!!
Did it not occur to him that the times I had asked him to value, the property had not reached a price I could sell it for.
Well Tom. This property IS going on the market and I will not be calling you and wasting any more of your time. IDIOT !! head office have been informed of your decision to turn business away.
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Excellent ...
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5 Star Review
Tom
By : 'JV'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TA8
Jan 4, 2019
People found this helpful0
Delighted with CJ Hole, Burnham on Sea, and particularly Matt and Tom. We found them to be thoroughly professional, realistic, informative, helpful and friendly with regard to the successful sale of our property. Would definitely... Read Full Review
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JV said about CJ Hole
Services : Sales( As a Vendor )Date: 4th Jan 2019
Delighted with CJ Hole, Burnham on Sea, and particularly Matt and Tom. We found them to be thoroughly professional, realistic, informative, helpful and friendly with regard to the successful sale of our property. Would definitely recommend.
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Thoroughly recommend this ...
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5 Star Review
Matthew
By : 'Vanessa'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TA8
Aug 6, 2018
People found this helpful0
When I first walked into the agent I was greeted with a big smile from Sarah Lunn who efficiently took my details and arranged for me to be contacted. Ed Creswick was a true professional and we quickly came to an agreement for them to market our home. This service was expertly backed up by Matt... Read Full Review
Comments on Agent Fees
Good as I knew what I wanted to pay!
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Vanessa said about CJ Hole
Services : Sales( As a Vendor )Date: 6th Aug 2018
When I first walked into the agent I was greeted with a big smile from Sarah Lunn who efficiently took my details and arranged for me to be contacted. Ed Creswick was a true professional and we quickly came to an agreement for them to market our home. This service was expertly backed up by Matt Lewis who did a great job in communicating with everyone, especially during problems with our upper chain. What a great experience. Thank you C J Hole
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Not ...
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1 Star Review
Matthew
By : 'M.G.Stone.'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TA82
Apr 9, 2018
People found this helpful3
Luckily only had short contract. Had to chase up any feedback. No proactive action to sell my property. Despite request to keep me in the loop never had any communication from the agent in the last eight weeks of the contract, sadly no communication... Read Full Review
Comments on Agent Fees
Have since found one considerably cheaper.
Comments (1)Was this helpful?:
M.G.Stone. said about CJ Hole
Services : Sales( Prospective Vendor/Buyer )Date: 9th Apr 2018
Luckily only had short contract. Had to chase up any feedback. No proactive action to sell my property. Despite request to keep me in the loop never had any communication from the agent in the last eight weeks of the contract, sadly no communication skills.
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By : M.G Stone
Apr 21, 2018Following my initial review the agency had the courtesy to speak with me at my home. I now appreciate the errors made were an oversight due to unforseen circumstances. In consequence I feel future...
I invited Edward to come and ...
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5 Star Review
Matthew
Tom
By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TA8
Dec 18, 2017
People found this helpful0
I invited Edward to come and assess my bungalow. He came promptly, together with a history of local properties to gain a realistic price to sell. He was very thorough and informative and supportive to my needs. I had lots of confidence from our meeting and was more than happy to instruct him as a... Read Full Review
Comments on Agent Fees
The agents fees are very good and highly comparable to other local agents. It can be negotiated.
Comments (0)I invited Edward to come and assess my bungalow. He came promptly, together with a history of local properties to gain a realistic price to sell.
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Paul Smith said about CJ Hole
Services : Sales( As a Vendor )Date: 18th Dec 2017
I invited Edward to come and assess my bungalow. He came promptly, together with a history of local properties to gain a realistic price to sell.
He was very thorough and informative and supportive to my needs. I had lots of confidence from our meeting and was more than happy to instruct him as a sole agent.
The process of photographs, advertising and arranging viewings was very easy.
Matthew, the negotiator was assigned as a link, throughout the sales process and was very professional at showing customers and gaining feedback. My property was also featured as a stand out property, even being listed in the newspaper.
Needless to say, I received an offer within the first month, near to the asking price, from a lady relocating from Berkshire.
The sales progression was very smooth and ongoing contact was continued throughout.
The bungalow completed in about 8 weeks.
As I was looking for a bigger property in the area, Matthew and Tom, both informed me of new properties, that might meet my search criteria. I purchased a property through this agent and am presently awaiting the conveyance.
A great service from a great team.
I would have no hesitation in recommending Edward and his team to anyone looking to purchase a property in the Burnham on Sea area. Many thanks
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They did not make clear the ...
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1 Star Review
EDWARD
L
By : 'Liggie1'
Services : Sales( As a Vendor )
Sold price : £19500
Would you recommend ? : No
Postcode : TA8
Sep 1, 2015
People found this helpful2
They did not make clear the details of the chain involved in the sale of my house. At the bottom of the chain there was a problematic property requiring a commercial mortgage which takes longer than an ordonary one. I only learned this when the sale of that property faiiled for the second time. ... Read Full Review
What agent could do to change your mind?
They should have told me why, in all the many times I asked, there was a delay. Basically they should have been more honest in their dealings with me.
Comments on Agent Fees
Higher than average. I was willing to pay in the hope of a good service.
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Liggie1 said about CJ Hole
Services : Sales( As a Vendor )Date: 1st Sep 2015
They did not make clear the details of the chain involved in the sale of my house. At the bottom of the chain there was a problematic property requiring a commercial mortgage which takes longer than an ordonary one. I only learned this when the sale of that property faiiled for the second time. With the lapse of time my buyer's buyer pulled out. Their new buyer made lower offer; I had to accept £2000 less in turn. During this time I lost the 'perfect' house and had to settle for a less suitable house.
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Last updated at 11/6/2017, 4:39:44 AM by allAgents
