The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.9/5, 8 Reviews
75% Recommended
71% sales valuation accuracy
75% letting valuation accuracy
63% sales fee satisfaction
63% letting fee satisfaction
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 63% | £0 | £0 |
| Lettings | 75% | 63% | £1,095 | £1,850 |
Crisp Cowley
1 Western Terrace, Victoria Bridge Road, Bath, Avon
BA2 3FQ
01225 617777
Crisp Cowley is proud to be a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or a Director of the Company. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Lettings Manager or the Head of Residential Sales at our 7 York Street , Bath BA1 1NQ office
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Director, Nick Gale at the address given below:
Mr N Gale CRLM
Crisp Cowley
7 York Street
Bath BA1 1NQ
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are still not satisfied then you can contact The Property Ombudsman at the following address:-
55 Milford St, Salisbury SP1 2BP
Last updated at 4/25/2018, 3:27:24 AM by allAgents
Share On : 
By : 'Vicci'
Services : Letting( As a Tenant )
Rent PCM : £1095
Would you recommend ? : No
Postcode : BA2
Finally finished my tenancy with this absolutely immoral agency. But the horror story does not end there. Their agent did a light-touched checkout/check-in and the new tenant immediately moved in. After two weeks, they sent me a report saying a £75 cleaning fee will be deducted from my deposit... Read Full Review
Share On :
Stephanie
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA2
Steph was extremely professional & efficient throughout the entire process, offering advice when required, & replying immediately to emails & telephone calls. I will certainly be asking C Cowley to undertake future lettings on my... Read Full Review
Standard for the industry
Share On :
Jake
By : 'Suzanne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA2
Jake handled the letting of the flat in a professional manner. He replied to emails promptly and advised on the market rent achievable. He found credible tenants very quickly and dealt with all paperwork efficiently. I was kept informed of the progress of the letting at all times. Jake went the... Read Full Review
Reasonable for a no-hassle letting and management service
Share On :
Jake
By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA2
Myself and my partner recently let a property in Bath through Crisp Cowley and Jake was our agent. Jake was efficient, professional, and he got back to our emails and requests extremely quickly. A joy to work... Read Full Review
Normal
Share On :
By : 'oncebitten'
Services : Letting( As a Tenant )
Rent PCM : £1225
Would you recommend ? : No
Postcode : BA23
I had the misfortune to rent an apartment in Bath Riverside through these agents. I have been disappointed with their 'take the money and run' attitude from the start. They have no sense of customer care or feel any responsibility to a tenant of a property leased through them once they... Read Full Review
Too much for the little they did
Share On :
By : 'Sophie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA2
Crisp Cowley have been great agents. They were very accommodating in regards to arranging viewings, and very prompt, friendly, and professional in arranging a tenancy - the whole process was swift and seamless! Since we have moved in, anything that we have asked them has been dealt with almost... Read Full Review
Share On :
By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : BA1
My husband and I worked with Sabrina D'Alimonte-Morrison and Jake Bradley-Smith to find tenants for our UK home. We live on the west coast of US and had a few potential obstacles, such as time difference and different type of tenancy agreements. The Crisp Cowley team were brilliant at... Read Full Review
Good value for peace of mind!
Share On :
By : 'Bloemfonten'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA2
I am a landlord and have had two properties with Crisp Cowley for approximately 3 years during which time I have found everyone at the agency extremely professional, helpful and courteous. They have addressed most issues promptly and their service has on several occasions gone far above and beyond... Read Full Review
I found them to be high (new tenancy is £420) but I've never had a problem with the tenants they've found
