By : 'Della' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : GL1
Mar 15, 2024
People found this helpful0
I was a tenant with CGT Lettings and ended my relationship with them in 2019 as I purchased my first house.
Move forward to 2023 and started to receive emails from them, each time from different staff members for marketing purposes.
Asked for an explanation as to why they still have my details on ... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 15th Mar 2024
I was a tenant with CGT Lettings and ended my relationship with them in 2019 as I purchased my first house. Move forward to 2023 and started to receive emails from them, each time from different staff members for marketing purposes. Asked for an explanation as to why they still have my details on file, with no prior email to confirm that they should be kept on file. No response from the company and yet I still continue to receive emails from them with a marketing content.
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Just do not deal with this ...
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1 Star Review
By : 'Peter' Services : Letting( As a Tenant ) Rent PCM : £1800 Would you recommend ? : No Postcode : GL19
Aug 16, 2023
People found this helpful0
Just do not deal with this company. They lie to you
have no compassion or integrity even dealing with us fairly senior tennants who paid the rent on
the dot every month, looked after the property . They caused us a great deal of stress using ubderhand methods to extract money from our deposit... Read Full Review
Services : Letting( As a Tenant )Date: 16th Aug 2023
Just do not deal with this company. They lie to you have no compassion or integrity even dealing with us fairly senior tennants who paid the rent on the dot every month, looked after the property . They caused us a great deal of stress using ubderhand methods to extract money from our deposit for non essential cleaning. They use a very biased inventory company and the tds scheme is basicaly useless in looking after the tenant, such convoluted rules. If we could sue them we would.
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Thank you Sophie and natasha ...
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5 Star Review
Natasha
Sophie
By : 'Asti' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GL1
Jul 31, 2023
People found this helpful0
Thank you Sophie and natasha you were amazing for helping me to get a place to rent . I was so worried when I received my notification to moveout from my previous place but you reassured me that i will get somewhere else to rent and iam very happy in my new place that they find me I do... Read Full Review
Services : Letting( As a Tenant )Date: 31st Jul 2023
Thank you Sophie and natasha you were amazing for helping me to get a place to rent . I was so worried when I received my notification to moveout from my previous place but you reassured me that i will get somewhere else to rent and iam very happy in my new place that they find me I do recommend anyone who is looking to rent or buy to use cgt gloucester.
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Sophie & Natasha were ...
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5 Star Review
Sophie
By : 'Ogo' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GL1
Jul 6, 2023
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Sophie & Natasha were extremely helpful in helping us get our new home, Communication was super effective and they were also super nice, guiding us through every step. Thanks a lot for the... Read Full Review
Services : Letting( As a Tenant )Date: 6th Jul 2023
Sophie & Natasha were extremely helpful in helping us get our new home, Communication was super effective and they were also super nice, guiding us through every step. Thanks a lot for the support
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CGT went above and beyond in ...
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5 Star Review
Sophie
By : 'Bolanle' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : GL2
Dec 26, 2022
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CGT went above and beyond in helping my family secure our Home. From the viewing to moving in, they were so professional and friendly and guided us through the whole process making our moving in a smooth sail.
Thanks so much Sophie!! You are much... Read Full Review
Services : Letting( As a Tenant )Date: 26th Dec 2022
CGT went above and beyond in helping my family secure our Home. From the viewing to moving in, they were so professional and friendly and guided us through the whole process making our moving in a smooth sail.
Thanks so much Sophie!! You are much appreciated.
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Thank you Sophie, you have ...
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5 Star Review
Sophie
By : 'D' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GL1
Jul 1, 2022
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Thank you Sophie, you have been amazing from day 1, really do appreciate all of your help, you have been professional, knowledgeable and so supportive
Thansk... Read Full Review
Services : Letting( As a Tenant )Date: 1st Jul 2022
Thank you Sophie, you have been amazing from day 1, really do appreciate all of your help, you have been professional, knowledgeable and so supportive Thansk again
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Excellent ...
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5 Star Review
Sophie
By : 'Taiwo' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : GL1
May 30, 2022
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Excellent service from start to completion. Sophie Bridges was an outstanding person, she's amazing. Efficient helpful and always in regular contact. The whole process was stress free. Frances Wallace was extremely helpful from the beginning when I walked into the office, even though... Read Full Review
Services : Letting( As a Tenant )Date: 30th May 2022
Excellent service from start to completion. Sophie Bridges was an outstanding person, she's amazing. Efficient helpful and always in regular contact. The whole process was stress free. Frances Wallace was extremely helpful from the beginning when I walked into the office, even though wasn't expecting her to ring. Really good communication. I will surely recommend this Agency. Best regards Taiwo
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Excellent ...
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5 Star Review
Olivia
By : 'Sam' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : BA21
Aug 2, 2021
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Thoroughly impressed with fast and effective communication. Always positive and polite. I found CGT agents Olivia and Karl to be extremely helpful and informative. Not pushy, genuinely acting as good middle people to set up landlords and tenants who could be good... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Aug 2021
Thoroughly impressed with fast and effective communication. Always positive and polite. I found CGT agents Olivia and Karl to be extremely helpful and informative. Not pushy, genuinely acting as good middle people to set up landlords and tenants who could be good matches.
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Maintenance ...
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5 Star Review
Melanie
By : 'Tina' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : GL
Feb 2, 2019
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Melanie did not give up in ensuring British Gas carried out a service and provided the necessary Gas Safety Certificate. Many Thanks for Great communication and... Read Full Review
Services : Letting( As a Owner )Date: 2nd Feb 2019
Melanie did not give up in ensuring British Gas carried out a service and provided the necessary Gas Safety Certificate. Many Thanks for Great communication and persistence.
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Had reason to call Gloucester ...
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1 Star Review
By : 'KP' Services : Letting( Accounts ) Would you recommend ? : No Postcode : GL4
Dec 20, 2017
People found this helpful2
Had reason to call Gloucester branch today to chase money owed to us - not an issue in itself.
However, i spoke to whom i assume was a receptionist in accounts *who had the worst customer service skills i have come across in a long time.
Very abrupt, not at all communicative with the information ... Read Full Review
Had reason to call Gloucester branch today to chase money owed to us - not an issue in itself.
However, i spoke to whom i assume was a receptionist in accounts *who had the worst customer service skills i have come across in a long time.
Very abrupt, not at all communicative with the information i required, extremely dis-courteous with a condescending tone.
As a landlord myself, i would have thought a lettings agency would need to provide front line contact in a friendly & welcoming manner.
Have not had cause to use this agency for my own properties, however after my experience today i certainly wouldn't consider contacting them in the future.
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Excellent service from start ...
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5 Star Review
DIANE
By : 'Abby' Services : Letting( As a Tenant ) Rent PCM : £660 Would you recommend ? : No Postcode : GL2
Dec 15, 2017
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Excellent service from start to finish, the ladies went above and beyond to help with my property move. They were extremely understanding and patient with my constant questions and made a really stressful time a lot... Read Full Review
Services : Letting( As a Tenant )Date: 15th Dec 2017
Excellent service from start to finish, the ladies went above and beyond to help with my property move. They were extremely understanding and patient with my constant questions and made a really stressful time a lot easier.
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I would like to say how ...
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5 Star Review
Holly
By : 'Dean' Services : Letting( As a Tenant ) Rent PCM : £460 Would you recommend ? : Yes Postcode : GL1
Nov 9, 2017
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I would like to say how brilliant and helpful holly was in the whole process. I can't thank her enough for all her... Read Full Review
Services : Letting( As a Tenant )Date: 1st Nov 2017
very helpful from the start to finish ,acted very professional, iv dealt with some agents before CGT, but other ones seem rude .
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Great service throughout. ...
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5 Star Review
Holly
Kerry
By : 'MrL' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GL2
Jul 25, 2017
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Great service throughout. Responsive, timely and accurate information given at all times. Never had to chase for updates and service was professional. Thank... Read Full Review
Services : Letting( As a Tenant )Date: 25th Jul 2017
Great service throughout. Responsive, timely and accurate information given at all times. Never had to chase for updates and service was professional. Thank you.
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Top marks from all your great ...
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5 Star Review
Holly
DIANE
By : 'BOB' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GL2
Jul 10, 2017
People found this helpful0
Top marks from all your great staff at the london rd gloucester branch. With special thanks going to holly and Diane who could not be more helpful. Keep up the good work everyone. Love to you... Read Full Review
Services : Letting( As a Tenant )Date: 10th Jul 2017
Top marks from all your great staff at the london rd gloucester branch. With special thanks going to holly and Diane who could not be more helpful. Keep up the good work everyone. Love to you all
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Overall, the property did not ...
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3 Star Review
Holly
Kerry
By : 'Thompson' Services : Letting( As a Tenant ) Rent PCM : £460 Would you recommend ? : Yes Postcode : GL1
Jun 4, 2017
People found this helpful0
Overall, the property did not have washing machine and fridge freezer. The monthly price should have been lower than 460. I am ok for... Read Full Review
Comments on Agent Fees
She is very friendly and willing to give give help
Services : Letting( As a Tenant )Date: 4th Jun 2017
Overall, the property did not have washing machine and fridge freezer. The monthly price should have been lower than 460. I am ok for now
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Holly was very friendly and ...
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5 Star Review
Holly
By : 'Jamie' Services : Letting( As a Tenant ) Rent PCM : £580 Would you recommend ? : Yes Postcode : GL1
May 25, 2017
People found this helpful0
Holly was very friendly and gave me a lot of time for my viewing, I was able to view 4 different properties on the same day and I found the one for me. I felt the entire process was painless and easy.... Read Full Review
Comments on Agent Fees
Fee's were as expected, but its a bonus to get nice service.
Services : Letting( As a Tenant )Date: 25th May 2017
Holly was very friendly and gave me a lot of time for my viewing, I was able to view 4 different properties on the same day and I found the one for me. I felt the entire process was painless and easy. Thanks.
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Having rented through CGT ...
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5 Star Review
Holly
By : 'Jamie' Services : Letting( As a Tenant ) Rent PCM : £580 Would you recommend ? : Yes Postcode : GL1
May 22, 2017
People found this helpful0
Having rented through CGT Lettings previously they were an obvious choice when looking to move back to Gloucester.
Holly Fritchley really is an asset to the company and made the entire process of arranging the tenancy an efficient and relatively stress-free one.
Thank you for all of your hard... Read Full Review
Services : Letting( As a Tenant )Date: 22nd May 2017
Having rented through CGT Lettings previously they were an obvious choice when looking to move back to Gloucester.
Holly Fritchley really is an asset to the company and made the entire process of arranging the tenancy an efficient and relatively stress-free one.
Thank you for all of your hard work-loving the new place!
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Both holly and Kerry very ...
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5 Star Review
Holly
Kerry
By : 'Jordan' Services : Letting( As a Tenant ) Rent PCM : £785 Would you recommend ? : Yes Postcode : GL1
May 12, 2017
People found this helpful0
Both holly and Kerry very helpful and was quick to respond to our questions. They let us go and look at the propertey more than once which was nice so we could get a feeling of the... Read Full Review
Services : Letting( As a Tenant )Date: 12th May 2017
Both holly and Kerry very helpful and was quick to respond to our questions. They let us go and look at the propertey more than once which was nice so we could get a feeling of the house.
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We have eceived a great ...
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5 Star Review
Holly
Kerry
By : 'Aleks' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GL4
May 9, 2017
People found this helpful0
We have eceived a great service from the Gloucester branch. As we are dog onwers we found it very difficult to find a dog friendly property. After finding one with CGT the process of moving in was quick and hassle... Read Full Review
Comments on Agent Fees
Letting fees generally too high across all letting agencies.
Services : Letting( As a Tenant )Date: 9th May 2017
We have eceived a great service from the Gloucester branch. As we are dog onwers we found it very difficult to find a dog friendly property. After finding one with CGT the process of moving in was quick and hassle free.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.