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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.5/5, 11 Reviews
73% Recommended
100% letting valuation accuracy
67% letting fee satisfaction
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 67.00% | £1,520 | £1,520 |
Felicity J Lord
Upper Deck 3, Unit 61 Surrey Quays, Shopping Centre, Redriff Road, London, Greater London
SE16 7LL
020 7237 2320
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Jasmine
By : 'Malik'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE8
I have to give several calls in order to have the deposit back which is still not the case currently. I have moved out the property 10 days ago and I have not heard from the agency until I give them a call again... I will definitely not rent another property from this "Company" anymore... Read Full Review
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Sonny
By : 'Yvonne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE16
I placed my property on the market for sale. I liaise with Sonny and because of his determination and drive, the property was sold. I found Sonny incredibly hard working, very quick to respond to my emails and kept me well informed of the progress. Sonny liaise well with all parties and reassured... Read Full Review
Good
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By : 'MG'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE16
Horrible customer service. Extremely rude, does not listen to customer AT ALL. Wanted to rent a property but the agent was so rude and condescending we decided to take our business... Read Full Review
By : Ross
Feb 10, 2016Hi MG, We're sorry to hear about your poor experience with us, we take all these matters very seriously. Please forward all the details to help@haart.co.uk and we will investigate this for you....
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Linas
Gosha
By : 'Qbbacos'
Services : Letting( As a Owner )
Rent PCM : £1520
Would you recommend ? : Yes
Postcode : SE16
I have dealt with Felicity J Lord on three occassions: selling my apartment, renting out a temporary accomodation and, most recently, finding a tenant for my buy-to-let property. Whilst those were three separate transactions my overall impression has always been the same - Felicity J Lord get... Read Full Review
Reasonable - in line with the market.
By : Customer Relations Manager
May 27, 2015Hi Qbbacos, Thank you for taking the time to leave a review. We are really pleased to hear about your experiences with our Surrey Quays branch and the service you received from the team. We hope...
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By : 'z'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16
We asked the FJ Lord to to let out our property for the second time. As usual, the egents are very helpful and effecient in finding the potential tenants. We only hope that the after-let service will be good as... Read Full Review
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David
By : 'RotherhitheStreet'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16
Overall I have been extremely impressed with the service of David and his team in the letting of my flat. They let out the property within a week of being contacted and the service over the year since then has been very good. They ironed out any issues wrt the practicalities of letting out the... Read Full Review
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By : 'Landlord'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16
The agent is very good at quickly letting properties compared with the completion. the staff are very well presented and polite and seem to work the hours that need to be worked to let proprieties. they have let several of my properties in a row and I am impressed as they have done it with... Read Full Review
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Gosha
By : 'Dilip'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16
The renewal of the lease was dealt with very efficiently by Gosha throughout the process and she is a pleasure to work with on related tenancy matters which arise from time to time. Overall no negative concerns about the agents after one year of the... Read Full Review
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David
By : 'Steve'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16
Excellent service received from the Lettings Team at the FJ Lord Surrey Quays branch. The Lettings Manager, David, delivered as promised and found us a tenant within two weeks. David is polite, very knowledgeable of the property market in SE London and kept me up-to-date throughout the whole... Read Full Review
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David
By : 'Han'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16
My wife and I have just let our home out for second time with Felicity J Lord and as usual the experience has been a simple one. The staff are helpful and I can get manager David on his mobile any time. There's a few snagging problems with my new occupiers but the agents got me a good rent so I... Read Full Review
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By : 'chrisworth'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE8
Not merely the worst letting agent, but in many respects the worst company (of any kind) I've ever dealt with. Renting out my property for a short tenancy was a litany of mistakes, omissions, and sheer incompetence on a level that was truly startling. There's a review of my experience at... Read Full Review
Nothing whatsoever would ever induce me to do any business with this cloud-cuckoo company.
