The UK's Largest Customer Review Website for the Property Industry
Lenzie, Glasgow G66
4.9/5, 251 Reviews
97% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
99% letting fee satisfaction
Pacitti Jones combines the property expertise of a successful estate agent with the integrity and professional standards of a law firm to deliver an exceptional property service.
Whether you are selling, buying, renting or investing, you can expect from us in-depth market knowledge, professionalism and outstand
ing service.
Latest Reviews
Susan McMillan
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 97% | £55,000 | £3,465,000 |
| Lettings | 100% | 99% | £0 | £0 |
Areas covered
- g66
- G69
Address
Pacitti Jones
96 Kirkintilloch Road, Glasgow, East Dunbartonshire
G66 4LQ
0141 775 0005
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Pacitti Jones Branches (View All 11)
Fiona & Team "First Class" ...
Share On : 
5 Star Review
By : 'Susan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G65
Mar 26, 2025
People found this helpful
Picking to sell with Pacitti Jones (Lenzie) was the best decision I've made so far this year. The team have been First Class. My flat is I think "gorgeous" but the photos just made it look even more beautiful and the surrounding area photos were amazing so much so that I have accepted an offer... Read Full Review
Comments on Agent Fees
Worth the Cost.
Comments (0)
Was this helpful?:
Susan Reid said about Pacitti Jones
Services : Sales( As a Vendor )Date: 26th Mar 2025
Picking to sell with Pacitti Jones (Lenzie) was the best decision I've made so far this year. The team have been First Class. My flat is I think "gorgeous" but the photos just made it look even more beautiful and the surrounding area photos were amazing so much so that I have accepted an offer from a girl from outside the area. The Team from my first initial contact with Karen, then Colin's visit, to the Photographer Guy and last but not least Fiona a huge big thank you your friendly, professional advice and steering me through the process of selling in total ease.
The UK's Largest Customer Review Website for the Property Industry
From the initial valuation ...
Share On :
5 Star Review
By : 'Susan'
Services : 3
Sold price : £145000
Would you recommend ? : Yes
Postcode : G33
Feb 28, 2025
People found this helpful
From the initial valuation from Colin to the process of selling my property, the service from Pacitti was fantastic. The girls at the Lenzie office (FionaMichelleKarenMaxine) kept me up to date on an almost daily basis. I did not conduct the viewings myself but Ian who carried them out me was the... Read Full Review
Comments (0)From the initial valuation from Colin to the process of selling my property, the service from Pacitti was fantastic. The girls at the Lenzie office (FionaMichelleKarenMaxine) kept me up to date on an almost daily basis. I did not conduct the viewings myself but Ian who carried them out me was the nicest guy you will ever meet. . I got feedback right away and the online portal that they use was updated regularly. It had been 30 years since I had bought & sold a property and was really nervous but I needn't have worried as it was all handled extremely efficiently by Pacitti.
Was this helpful?:
Susan McMillan said about Pacitti Jones
Services : 3Date: 28th Feb 2025
From the initial valuation from Colin to the process of selling my property, the service from Pacitti was fantastic. The girls at the Lenzie office (FionaMichelleKarenMaxine) kept me up to date on an almost daily basis. I did not conduct the viewings myself but Ian who carried them out me was the nicest guy you will ever meet. . I got feedback right away and the online portal that they use was updated regularly. It had been 30 years since I had bought & sold a property and was really nervous but I needn't have worried as it was all handled extremely efficiently by Pacitti.
They say you get what you pay and I feel I got all that and more.
Service was the differentiator here and I would 100% recommend Pacitti to marketsell your property
The UK's Largest Customer Review Website for the Property Industry
The team at Pacitti Jones ...
Share On :
5 Star Review
Fiona was a great help
Colin helped with the value an
By : 'Colin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
Feb 19, 2025
People found this helpful0
The team at Pacitti Jones especially Fiona were very professional in dealing with everything in relation to the sale of our house and made what can be a stressful time as easy as... Read Full Review
Comments (0)Was this helpful?:
Colin Gordon said about Pacitti Jones
Services : Sales( As a Vendor )Date: 19th Feb 2025
The team at Pacitti Jones especially Fiona were very professional in dealing with everything in relation to the sale of our house and made what can be a stressful time as easy as possible.
The UK's Largest Customer Review Website for the Property Industry
The entire team at Pacitti ...
Share On :
5 Star Review
Fiona
By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
Feb 7, 2025
People found this helpful0
The entire team at Pacitti Jones have been exceptionally helpful right from the outset. Colin, Fiona and Maxine kept us fully up to date on progress at all times and delivered on their commitments. Wonderful service and would highly... Read Full Review
Comments (0)Was this helpful?:
John Miles said about Pacitti Jones
Services : Sales( As a Vendor )Date: 7th Feb 2025
The entire team at Pacitti Jones have been exceptionally helpful right from the outset. Colin, Fiona and Maxine kept us fully up to date on progress at all times and delivered on their commitments. Wonderful service and would highly recommend.
The UK's Largest Customer Review Website for the Property Industry
Great team, easy to work with ...
Share On :
5 Star Review
Colin
By : 'Kirsten'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : G66
Jan 31, 2025
People found this helpful0
Great team, easy to work with and kept us up to date at all times. Turned around getting us onto market and sign up out front super quick. Colin & Fiona have been great as well as the photographer (who I have forgotten the name... Read Full Review
Comments (0)Great team, easy to work with and kept us up to date at all times. Turned around getting us onto market and sign up out front super quick.
Was this helpful?:
Kirsten said about Pacitti Jones
Services : Sales( As a Vendor )Date: 31st Jan 2025
Great team, easy to work with and kept us up to date at all times. Turned around getting us onto market and sign up out front super quick.
Colin & Fiona have been great as well as the photographer (who I have forgotten the name of!)
The UK's Largest Customer Review Website for the Property Industry
Fantastic service, kept me ...
Share On :
5 Star Review
Fiona
Colin
By : 'Kets13'
Services : Sales( As a Vendor )
Sold price : £165350
Would you recommend ? : Yes
Postcode : G66
Dec 13, 2024
People found this helpful0
Fantastic service, kept me informed and advised every step of the way. Felt reassured and supported. Thanks... Read Full Review
Comments (0)Was this helpful?:
Kets13 said about Pacitti Jones
Services : Sales( As a Vendor )Date: 13th Dec 2024
Fantastic service, kept me informed and advised every step of the way. Felt reassured and supported. Thanks you!
The UK's Largest Customer Review Website for the Property Industry
Could not recommend ...
Share On :
5 Star Review
Karen
Fiona
By : 'Dan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
Nov 18, 2024
People found this helpful0
Pacitti Jones has completely taken the stress away from selling my property. Every single member of the team that I dealt with was very helpful and professional. There was never a moment that I felt like I was alone throughout the process. The whole team made me feel like I was their only... Read Full Review
Comments (0)Was this helpful?:
Dan said about Pacitti Jones
Services : Sales( As a Vendor )Date: 18th Nov 2024
Pacitti Jones has completely taken the stress away from selling my property. Every single member of the team that I dealt with was very helpful and professional. There was never a moment that I felt like I was alone throughout the process. The whole team made me feel like I was their only client.
The UK's Largest Customer Review Website for the Property Industry
Sale of ...
Share On :
5 Star Review
Colin
Fiona
By : 'Jennifer'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G66
Nov 17, 2024
People found this helpful0
We have had an excellent experience with Pacitti Jones. They kept us updated and informed with the sale of our property. would highly... Read Full Review
Comments (0)Was this helpful?:
Jennifer Farquhar said about Pacitti Jones
Services : Sales( As a Vendor )Date: 17th Nov 2024
We have had an excellent experience with Pacitti Jones. They kept us updated and informed with the sale of our property. would highly recommend.
The UK's Largest Customer Review Website for the Property Industry
We really appreciate the work ...
Share On :
5 Star Review
Fiona
Karen
By : 'Sheena'
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : G33
Nov 8, 2024
People found this helpful0
We really appreciate the work we have had with Pacitti Jones in selling our flat. They have been extremely professional and efficient and did a wonderful job of marketing our flat and guiding us through the process. Very happy to have secured an offer... Read Full Review
Comments (0)Was this helpful?:
Sheena Russell-Greig said about Pacitti Jones
Services : Sales( As a Vendor )Date: 8th Nov 2024
We really appreciate the work we have had with Pacitti Jones in selling our flat. They have been extremely professional and efficient and did a wonderful job of marketing our flat and guiding us through the process. Very happy to have secured an offer swiftly.
The UK's Largest Customer Review Website for the Property Industry
Client ...
Share On :
5 Star Review
Maxine
By : 'Suzanne'
Services : Sales( As a Vendor )
Sold price : £223000
Would you recommend ? : Yes
Postcode : G66
Oct 24, 2024
People found this helpful0
Staff are very helpful, knowledgeable and attentive to their clients needs. Their advice and professionalism led to a quick sale of our property. meeting all our... Read Full Review
Comments (0)Was this helpful?:
Suzanne Bruce said about Pacitti Jones
Services : Sales( As a Vendor )Date: 24th Oct 2024
Staff are very helpful, knowledgeable and attentive to their clients needs. Their advice and professionalism led to a quick sale of our property. meeting all our expectations
The UK's Largest Customer Review Website for the Property Industry
Very friendly and ...
Share On :
5 Star Review
Fiona
Karen
By : 'David'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : G66
Sep 27, 2024
People found this helpful0
Very friendly and knowledgeable staff. The house was sold within 2 weeks from engagement with Pacitti Jones and only 4 days after it went live on the market. There was good communication throughout the selling process. The client log in service was very useful to enable me to track viewings,... Read Full Review
Comments (0)Was this helpful?:
David Steedman said about Pacitti Jones
Services : Sales( As a Vendor )Date: 27th Sep 2024
Very friendly and knowledgeable staff. The house was sold within 2 weeks from engagement with Pacitti Jones and only 4 days after it went live on the market. There was good communication throughout the selling process. The client log in service was very useful to enable me to track viewings, feedback, etc.
The UK's Largest Customer Review Website for the Property Industry
Pacitti Jones have been ...
Share On :
5 Star Review
Fiona
Colin
By : 'Alasdair'
Services : Sales( As a Vendor )
Sold price : £285000
Would you recommend ? : Yes
Postcode : G33
Aug 14, 2024
People found this helpful0
Pacitti Jones have been throughly professional throughout this process and we thank them for helping us secure an offer on our... Read Full Review
Comments (0)Was this helpful?:
Alasdair MacPhee said about Pacitti Jones
Services : Sales( As a Vendor )Date: 14th Aug 2024
Pacitti Jones have been throughly professional throughout this process and we thank them for helping us secure an offer on our home.
The UK's Largest Customer Review Website for the Property Industry
Fabulous experience dealing ...
Share On :
5 Star Review
Fiona
Maxine
By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : G66
Aug 13, 2024
People found this helpful0
Fabulous experience dealing with Fiona. Very informative and kept us up to date with what was happening. Regular contact and feedback. Such a pleasure to deal with someone like that. Very personable and... Read Full Review
Comments (0)Was this helpful?:
Susan M said about Pacitti Jones
Services : Sales( As a Vendor )Date: 13th Aug 2024
Fabulous experience dealing with Fiona. Very informative and kept us up to date with what was happening. Regular contact and feedback. Such a pleasure to deal with someone like that. Very personable and upbeat.
The UK's Largest Customer Review Website for the Property Industry
Great selling ...
Share On :
5 Star Review
Fiona
Maxine
By : 'Vivian'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : G66
Aug 12, 2024
People found this helpful0
Communication from staff was very good. Kept us updated on viewings and... Read Full Review
Comments (0)Was this helpful?:
Vivian Smith said about Pacitti Jones
Services : Sales( As a Vendor )Date: 12th Aug 2024
Communication from staff was very good. Kept us updated on viewings and feedback
The UK's Largest Customer Review Website for the Property Industry
Selling property with Pacitti ...
Share On :
5 Star Review
Fiona
Maxine
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £108000
Would you recommend ? : Yes
Postcode : G66
Jul 29, 2024
People found this helpful0
I would like to thank the team at Pacitti Jones for all there help, support and invaluable guidance when selling my property. From the very beginning of the process, they have offered friendly advice along with excellent communication which has made the whole experience totally hassle free. I... Read Full Review
Comments (0)I would like to thank the team at Pacitti Jones for all there help, support and invaluable guidance when selling my property.
Was this helpful?:
Ian said about Pacitti Jones
Services : Sales( As a Vendor )Date: 29th Jul 2024
I would like to thank the team at Pacitti Jones for all there help, support and invaluable guidance when selling my property.
From the very beginning of the process, they have offered friendly advice along with excellent communication which has made the whole experience totally hassle free.
I would 100 percent recommend them if thinking about buying or selling property.
The UK's Largest Customer Review Website for the Property Industry
Very helpful team. Good ...
Share On :
5 Star Review
Fiona
Maxine
By : 'Rachel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G33
Jul 17, 2024
People found this helpful0
Very helpful team. Good advice. Quick communication and action. Friendly and... Read Full Review
Comments (0)Was this helpful?:
Rachel Williams said about Pacitti Jones
Services : Sales( As a Vendor )Date: 17th Jul 2024
Very helpful team. Good advice. Quick communication and action. Friendly and respectful.
The UK's Largest Customer Review Website for the Property Industry
We have both bought and sold ...
Share On :
5 Star Review
Karen
Fiona
By : 'D'
Services : Sales( As a Vendor )
Sold price : £156500
Would you recommend ? : Yes
Postcode : G66
May 29, 2024
People found this helpful0
We have both bought and sold a property through pacitti jones in lenzie. I have found their service to be excellent. Clear communication. Prompt follow up with parties for viewings and offers and their online tool for tracking progress has been a huge time... Read Full Review
Comments (0)We have both bought and sold a property through pacitti jones in lenzie.
Was this helpful?:
D Reid said about Pacitti Jones
Services : Sales( As a Vendor )Date: 29th May 2024
We have both bought and sold a property through pacitti jones in lenzie.
I have found their service to be excellent. Clear communication. Prompt follow up with parties for viewings and offers and their online tool for tracking progress has been a huge time saver.
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
Share On :
5 Star Review
Michelle
Fiona
By : 'Laura'
Services : Sales( As a Vendor )
Sold price : £94000
Would you recommend ? : Yes
Postcode : G66
May 21, 2024
People found this helpful0
An absolutely amazing, professional service. Excellent communication, keeping me informed at every stage and provided support throughout the process. Colin, Michelle and Fiona were friendly, approachable and helpful. Would highly recommend Pacitti Jones... Read Full Review
Comments (0)Was this helpful?:
Laura said about Pacitti Jones
Services : Sales( As a Vendor )Date: 21st May 2024
An absolutely amazing, professional service. Excellent communication, keeping me informed at every stage and provided support throughout the process. Colin, Michelle and Fiona were friendly, approachable and helpful. Would highly recommend Pacitti Jones Lenzie.
The UK's Largest Customer Review Website for the Property Industry
Lenzie property sold ...
Share On :
5 Star Review
Fiona
Karen
By : 'Donald'
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : G66
May 8, 2024
People found this helpful0
It was clear from the outset that Pacitti Jones had the local market knowledge that the other agent we considered did not. Being local it was easier for us to drop off and pick up keys and they took away the hassle of viewings which made it easier for us as the seller. The portal was a really... Read Full Review
Comments (0)Was this helpful?:
Donald McNaught said about Pacitti Jones
Services : Sales( As a Vendor )Date: 8th May 2024
It was clear from the outset that Pacitti Jones had the local market knowledge that the other agent we considered did not. Being local it was easier for us to drop off and pick up keys and they took away the hassle of viewings which made it easier for us as the seller. The portal was a really useful tool allowing us to keep track of interest and feedback. We did think that viewers who had stated that they didn't want to proceed could be archived in some way so it limits it to only the viewers that were still 'in play'. Largely this was due to the level of interest making it hard to keep track. The offers received were above expectations and we were very happy with the outcome on closing. Their advice to go to closing was correct and we found the team in Lenzie easy to deal with, friendly and pro active. They were even dog friendly!
The UK's Largest Customer Review Website for the Property Industry
Helpful and ...
Share On :
5 Star Review
Fiona
Colin
By : 'Ailidh'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : G66
Apr 28, 2024
People found this helpful0
Very helpful and friendly, process was straightforward and smooth.... Read Full Review
Comments (0)Was this helpful?:
Ailidh said about Pacitti Jones
Services : Sales( As a Vendor )Date: 28th Apr 2024
Very helpful and friendly, process was straightforward and smooth. Thanks!
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 251 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our aim is to ensure that all of our clients are satisfied with everything that we do for them.
But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.
If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.
If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.
If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.
Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and\/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.
He will reply in writing directly to you, usually by e-mail but by post if you prefer.
We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.
If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 5/4/2016, 2:38:02 AM by allAgents
