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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 2312 Reviews
99% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
98% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £25,000 | £44,000,000 |
| Lettings | 100% | 98% | £475 | £7,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 392 | 2 | 575 | 18 | 729 | 7 | 551 | 7 | 30 | 3 |
Warren Powell Richards
78 High Street, Alton, Hampshire
GU34 1EN
sales: 01420 87379 \/ lets: 01420 87409
Warren Powell-Richards Complaints Procedure _________________________________________ 1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch. 2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation. 3. You will receive a written outcome of the investigation within 15 working days 4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time. 5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure. 6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks. 7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 3/14/2017, 4:05:05 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Anthony'
Branch : Farnham, 28b Downing Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU34
I’ve previously been complementary of WPR but they have been on a massive downhill trajectory based on my personal experience. As a tenant I continually have to chase work that’s been scheduled and I am repeatedly given poor quality and inaccurate information by the maintenance team. When I ... Read Full Review
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Matthew
By : 'Barbara'
Branch : Farnham, 28b Downing Street
Services : Land & New Homes
Sold price : £470000
Would you recommend ? : Yes
Postcode : GU27
Highly professional and a pleasure to deal with from initial viewing to completion. I purchased my house through Matthew Taylor from the Haslemere branch. Matthew was a pleasure to deal with always keeping me in the loop and being extremely accommodating with extra viewings to allow access to ... Read Full Review
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Stephen
By : 'Nicky'
Branch : Godalming, 47 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU8
Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ... Read Full Review
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Stephen
Richard
By : 'Jamie'
Branch : Godalming, 47 High Street
Services : Sales( As a Vendor )
Sold price : £750000
Would you recommend ? : Yes
Postcode : GU7
Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the ... Read Full Review
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By : 'Sandy'
Branch : Farnham, 28b Downing Street
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : GU34
The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with very speedily and efficiently by a super team who are just a great bunch of people. I would wholeheartedly recommend their ... Read Full Review
By : Trish Brown
Aug 8, 2024Thank you for such a lovely review about our Property Management Team, we all do our best to provide a personable service and really appreciate your recommendation, Kind regards Trish Brown Head of...
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Richard
By : 'Mukozho'
Branch : Alton, 78 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU34
Professional, very helpful and friendly. Made our move smooth and ... Read Full Review
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Richard
By : 'Jamie'
Branch : Alton, 78 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU34
Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend and definitely you again in the ... Read Full Review
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Richard
Stephen
By : 'Rebecca'
Branch : Godalming, 47 High Street
Services : Sales( As a Buyer )
Sold price : £675
Would you recommend ? : Yes
Postcode : GU7
WPR have been great to work with as we bought our home in Godalming. Always friendly and brilliant communication - probably the best we've had from estate agents where we've not had to chase much at all. Of course their interests and support sits more with the sellers so it's a ... Read Full Review
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Richard
Stephen
By : 'Matt'
Branch : Godalming, 47 High Street
Services : Sales( As a Buyer )
Sold price : £675000
Would you recommend ? : Yes
Postcode : GU7
Purchasing a property through wpr was a fantastic experience. Richard and Stephen, who we dealt with throughout the process, were incredibly informative and professional. They have extensive knowledge and experience and we felt we were in good hands with them. They managed the sellers well and I ... Read Full Review
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Richard
By : 'J.'
Branch : Alton, 78 High Street
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : GU34
Excellent customer service, always very helpful and went the extra mile to ensure all ran smoothly. Totally hassle free and I would highly recommend using Richard Santos for renting a ... Read Full Review
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Richard
By : 'Harsha'
Branch : Alton, 78 High Street
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : GU34
I cannot recommend Richard highly enough! Throughout my tenancy, he has been an exceptional letting agent. From the very beginning, he was incredibly helpful, ensuring a smooth move-in process. One of the things I truly appreciated was Richard's constant availability. Whenever I had a ... Read Full Review
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Ian
By : 'Per'
Branch : Haslemere, 32 High Street
Services : Letting( As a Owner )
Rent PCM : £310000
Would you recommend ? : Yes
Postcode : GU27
Great service very helpful I would definitely recommend them Very ... Read Full Review
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Richard
By : 'Nimasha'
Branch : Alton, 78 High Street
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : GU34
It was a really nice experience with WPR on our relocation process and it's highly appreciated. There should be a special appreciation to Richard as he is very professional and very helpful throughout the entire process starting from very first we meet him.He was great in communication and ... Read Full Review
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Richard
By : 'Ashten'
Branch : Alton, 78 High Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : GU34
By far the easiest, most enjoyable and least stressful experience I have had with any letting agency ever! After many awful experiences in the past with renting, I was dreading the whole process and started to look months in advance to give myself plenty of time for all the mishaps that I've ... Read Full Review
By : S.Lewis
Jun 20, 2024Hi Ashten, Thank you so much for such a wonderful review!! Glad you've experienced the "Richard" way of things. He has a knack of making everything go so smoothly and stress free. Let us know...
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Simon
By : 'Rebecca'
Branch : Godalming, 47 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU8
Thank you to Simon, who has made our renting experience the best and smooth sailing. He’s been very helpful throughout from the first conversation to getting the keys. He’s been responsive to all enquiries and has made this an enjoyable ... Read Full Review
By : S.Lewis
Jun 11, 2024Hi Rebecca, David, Thank you so much for your review! Glad Simon was helpful. Looking forward to another opportunity to work with you to get that fifth star! All the best Sebastien Owner / ...
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Jack
By : 'Charlotte'
Branch : Haslemere, 32 High Street
Services : Letting( As a Owner )
Rent PCM : £18100
Would you recommend ? : Yes
Postcode : GU29
We engaged WPR in Haslemere to manage the letting of our apartment. In short, with Jack Marvin managing everything, the service provided was excellent. He was tremendously helpful and worked well with our tenant too. The letting over the months was trouble free as a ... Read Full Review
By : Tim B
May 30, 2024Thank you very much for entrusting us at WPR to act as your letting agent and for taking the time to post your kind review featuring Jack who heads up the Haslemere Lettings Team. We are very...
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Simon
By : 'Charlotte'
Branch : Godalming, 47 High Street
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : GU8
Simon was responsive and compassionate throughout the entire process of moving from one rental property to another. He obviously cares about his clients and goes above and beyond to ensure positive outcomes all around. I felt Simon had a great deal of integrity and he came across as very ... Read Full Review
By : Tim B
May 30, 2024What a lovely review and mention of Simon at WPR Lettings In Godalming. We are very grateful to you and wish you all the very best in your new home. Regards, Tim B, Senior Partner, Warren...
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Simon
By : 'Mark'
Branch : Godalming, 47 High Street
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : GU8
Simon is excellent and the Warren Powell Richard’s service is slick and the best I have experienced over the past 7 years of letting in the area. I highly recommend ... Read Full Review
By : Tim B
May 30, 2024Thank you for the great recommendation and your kind words and most of all for being a valued client of our company. It's much appreciated, regards and best wishes, Tim B Senior Partner, Warren...
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Richard
By : 'Arda'
Branch : Alton, 78 High Street
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : GU34
We are so happy that we finally found the best house for us through Warren-Powell Richards at a time when our house search was becoming desperate. We can't thank Richard Santos enough for answering every question we had with great patience and for managing our rental process for us in a ... Read Full Review
By : Tim B
May 27, 2024Thank you very much for the super review and 5 star mention of my friend and colleague Richard Santos who heads up WPR Lettings. I hope you will be very happy in your new home, regards and best...
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Richard
By : 'Rachel'
Branch : Alton, 78 High Street
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : GU34
Richard has been very helpful throughout the entire process of finding us tenants for our property. Great communication and professionalism from beginning to ... Read Full Review
By : Tim B
May 24, 2024Many thanks for your generous 5 star review and for trusting us at WPR with your business. We are very grateful to you for sharing your thoughts. Regards and best wishes, Tim B, Senior Partner,...
