Dawsons Estate Agents

Avoid at all costs I have been dealing with estate agents I’m for over 30 years and not only have they wasted my time but also my money in the process. They never answered my emails, I constantly had to hound them for any information. AVOID AT ALL ... Read Full Review

The Dawsons Morriston team were amazing throughout the process of buying my new house, especially Rebecca who took good care of me as a new buyer. Cannot thank them enough as they kept up brilliant communication ... Read Full Review

Sellers, if you have a property in Swansea to sell then I'd seriously think of putting it with another agent. I've tried countless times to make an appointment to see three different houses. This agent takes an average of 4 days to answer an email and around 6 to return a phone call. If ... Read Full Review

Absolutely awful experience. Booked a viewing, in which I had to take the day off of work for, and the agent no-showed. We were not contacted about a cancellation, we were just left hanging. I've emailed a complaint, but it seems to have been ignored. Useless agents, Dawsons should be ... Read Full Review

I contacted Dawsons in March to enquire about putting my house up for sale. Sarah came promptly to do the valuation. Sarah was very friendly, helpful and professional. I was very impressed and decided to go ahead. Their customer service is amazing, with help and continual updates throughout. My ... Read Full Review

We employed Dawsons Mumbles branch to sell our property in October 2022 and we are completing tomorrow. Throughout the whole process the staff at the office headed by Emma Bolton have been absolutely magnificent. Their communication has been superb keeping us informed every step of the way and ... Read Full Review

Put little effort into selling the house. When I finally sold and handed the keys to the agent at the Llanelli office. The lady said to me “I bet you're glad, the house must've been like a noose around your neck”. I was gobsmacked that someone thought that was appropriate to say to ... Read Full Review

Many thanks to Andrea, Luci and the rest of the team for helping us to get an acceptable offer on our home within 7 days of being advertised. Chris & ... Read Full Review

Sarah at the Mumbles office is a really knowledgable and professional agent who is a pleasure to deal with. She had very good knowledge of the details of the property and has a very pleasant ... Read Full Review

They are one of the worse companies I ever been. Rent a property through them, every time we had a problem they took ages to reply and I needed to call them five times until someone will do something( simple example we had rats or the shower was not working). If they call you to let you know an ... Read Full Review

SERIOUSLY AVOID!! THEY’LL TAKE YOUR MONDY BUT WON’T FOLLOW DO THEIR BIT!!! GOODLUCK TRYING TO GET IN CONTACT.......ONLY A ⚠️ ... Read Full Review

Everything is fine until they get a deposit (hidden letting fee) from you but after that they don't answer your messages and make it harder for you. They use a platform called goodlord however the messages go direct to Dawsons and they play with you as if they don't see process or ... Read Full Review

Instructed Dawson's to rent my property in Swansea. I sourced a tennant myself who wanted to rent my property but just before signing a lease pulled out. 2 months later I had a debt collection agency phoning me for a fee owed to Dawson's for apparently renting my property. I ... Read Full Review

I concur with the other reviews. This letting agency is an absolute disgrace. Do not believe a word that comes out of their mouths. They consistently lie and take weeks to solve the most basic of problems. I would advise anybody to steer well away from this Company. If a management company and or ... Read Full Review

They valued my house and told me the most I could expect would be �280,000 but if I wanted a quick sale to market between �260,000 and �270,000 I thought this was a ridiculous suggestion so told them to market it for �320,000, they told me this was massively over priced and I wouldn't get ... Read Full Review

If I could give Dawsons half a star, I would. This is the worst estate agency I have ever dealt with. They are shamefully slow at dealing with problems, and they never call me back when I have left a message. Of the 3 'after hours' numbers they gave me for emergency maintenance, 1 has never worked ... Read Full Review

I would not recommend this agency at all - I only wish I had read the reviews on this site, I completely agree with them all. From the time I signed the agreement I just felt there was no respect shown to me whatsoever, as a tenant and CUSTOMER. The fact that money had changed hands and I was ... Read Full Review

Hi all Please please do not go anywhere near Dawson Letting they tend to treat there tenants very poorly and respect the landlords more then tenant. Examples I was stopped by a parent at the school which is not far from my home. I was advised that I will be having a lot of problems with ... Read Full Review

A letting agent that takes no responsibility or duty of care for tenants. As an individual who takes great responsibility in upholding contractual agreements I find it upsetting and a betrayal of trust when a company entrusted to administer a property letting consistently perform their duties ... Read Full Review

The main reason for the poor review is how this agent deals with tenant deposits. Basically, all other agents I've dealt with secure the tenants deposit with the appropriate authority regardless of whether the landlord is on a full management or finders only scheme. Having not had my deposit ... Read Full Review