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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.3/5, 22 Reviews
57% Recommended
100% sales valuation accuracy
33% letting valuation accuracy
80% sales fee satisfaction
25% letting fee satisfaction
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By : 'Mona'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : PL4
On first viewing the property I knew this was the flat I was looking for, so right then my partner and I paid the referencing fees for him and myself and then the tenancy agreement fee. We were then told to pick a day to move, the date happened to be over a week ago. A day before we were due to move, we were all packed we were told that we would need two guarantors, one for each of us. So we provided these guarantors and then we were told we would be in the property within 5 days. I phoned Connells this morning to confirm that everything had gone well and that we would be able to move tomorrow and was told that they were unable to gain a reference for one of the guarantors as he is self employed, however owns his own home. I was told that his business manager would be able to confirm his details and prove he is who he says he is but this was not the case, the reference was refused. At 5:30 this evening I got a phone call saying that he will need to take in his tax returns. However I have only been given all of this information after they took my money, I have paid the fully amount for 4 references, and the tenancy agreement and am now being messed around, if this had been made apparent before I had paid I would have been able to sort this issue out. I have all of my current property boxed up or in storage, I have recently cancelled the storage due to being told I would be moving this week. I now need to find another storage unit or lose everything. This has been very expensive for me and I am now being told that it is going to take another week! I first put money down over 3 weeks ago now. I have tried to contact the agent that is ‘supposed' to be dealing with this but every time they are unavailable, however when I managed to gain their direct number they answered first time.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 80% | £92,000 | £300,000 |
| Lettings | 33% | 25% | £450 | £550 |
Connells
32 Mannamead Road, Plymouth, Devon
PL4 7AA
01752 664357
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james
Daniel
By : 'JC'
Services : Sales( As a Vendor )
Sold price : £274000
Would you recommend ? : Yes
Postcode : PL4
We recently sold a property using the team here. James and Dan in particular were fantastic and gave sound advice and communicated well with us. James handled extended negotiations professionally and we were very happy with his support and glad to have him on this . If I were to sell another... Read Full Review
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james
By : 'Craig'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : PL4
Excellent experience with James who kept me updated throughout the sales process and ensured that the transaction was dealt with diligence and professionalism. From viewing the house to ensuring my offer was accepted, I couldn't have been happier with James' approach. I would highly... Read Full Review
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james
Sam
By : 'Mark'
Services : Online Auctions
Sold price : £150000
Would you recommend ? : Yes
Postcode : PL1
Pushed hard for sale, multiple viewings and timely responses. Polite and... Read Full Review
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james
Sam
By : 'Margaret'
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : PL6
Connells sold my house fast. I could contact them anytime and they always dealt with my inquiries quickly and efficiently. James and sam was great always there to calm things down and contacted others if I could not get them to respond. I will use connells again however choose my own lawyer not... Read Full Review
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Sam
james
By : 'Amy'
Services : Sales( As a Vendor )
Sold price : £206500
Would you recommend ? : Yes
Postcode : PL3
James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were very helpful and optimistic, securing several offers and providing feedback... Read Full Review
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james
By : 'Olivia'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL4
Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can be very daunting however James was clear and understanding, make every effort to help us buy our dream home. Brilliant negotiator and absolutely so helpful, glad we... Read Full Review
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Daniel
By : 'Jack'
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : PL4
Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out of our first accepted offer, Connells quickly found a new property exactly to our preferences. From the date of our offer being accepted on this property, we have... Read Full Review
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james
By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL4
Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to look at investment... Read Full Review
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By : 'Sinead'
Services : Mortgages
Would you recommend ? : Yes
Postcode : PL3
Review for Ateja Narbutaite. My husband and I are first time buyers. We saw a lovely property with connells and initially spoke to Ateja to start the viewing process. Throughout the process of viewing the property, going through the processes with the solicitors etc etc. We could not fault... Read Full Review
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Sam
By : 'Grace'
Services : Sales( As a Vendor )
Sold price : £224000
Would you recommend ? : Yes
Postcode : PL3
Well done, Sam and your brilliant team for your great effort and sympathetic support throughout the sale process. Really appreciate your swift responses and chased up the solicitors for me. Now it's completed with success. Thank you.... Read Full Review
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By : 'RYAN'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £160000
Would you recommend ? : No
Postcode : PL2
Purposefully difficult and deceitful. Contacted them initially to sell our property, and they came in £20,000 overvaluation compared to the 4 other estate agents that came around. We later found out they do this to secure clients and eventually tell you to lower the price. They continuously... Read Full Review
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Ciaran
By : 'Lori'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL3
Our experience selling our apartment in Mannamead through Connells - Mannamead - Ciaran Curley As remote sellers based in Provence France , we selected Connells ' old school style' , by walking around local businesses on a visit to Plymouth , and simply asking for... Read Full Review
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Ross
By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £155000
Would you recommend ? : No
Postcode : PL2
*CONNELLS MUTLEY PLAIN* An honest opinion based on facts to prevent you going through the stress of these inconsiderate idiot's. Since the sale I've heard lots of very similar situations so thought I'd spread the word. From day one, Ross came to the house to value it and seemed ... Read Full Review
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By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £290000
Would you recommend ? : No
Postcode : PL6
Connell's where an absolute joke, from day one when made an offer on the house Ross (sales manager) said he would have an answer within the hour. 24 hours later we heard but only because we contacted them. This continued throughout the whole buying process. They never contacted us once as... Read Full Review
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Ross
By : 'Bexs'
Services : Sales( As a Buyer )
Sold price : £92000
Would you recommend ? : Yes
Postcode : PL2
I would like to say a massive thank you to Lacee! She has been amazing, I've emailed and called her continuously and I never felt like I was an inconvenience or hassle, she made time for me, she was patient and explained everything to me that I needed to know. Lacee was also brilliant at... Read Full Review
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By : 'Mark'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : PL5
awful...bullies and pushy. dont take no for an answer. impossible to just get a simple viewing....avoid!! All about their targets, rather than customer... Read Full Review
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By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : No
Postcode : PL4
Absolutely joke, do not let your property through this agency, no help what so ever and don't think they have a clue what their doing......oh and look out for the £102 you'll be charged for paper statements âabsolute jokeâ, they don't keep you up to date and make decisions behind ... Read Full Review
Bad bad bad, how they can charge for being so rubbish ,any problems occur and they do nothing but let you know there’s a problem.......WELL SORT IT THEN YOU CLOWNS LIKE YOU ARE PAID FOR
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By : 'Sara'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : PL15
Absolute liars! Wouldn't sell through Connells again if it was free! They rang us for update once throughout the process and lost us £4,500 because of their lies! Would strongly advise against using them. Even the manager was full of crap when he was asked about what his staff told our buyer!... Read Full Review
Rip off
By : Sara
Jan 10, 2018It was the mannamead branch in Plymouth but for some reason it's giving...
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Jessica
By : 'Treasurer'
Services : Property Management
Would you recommend ? : Yes
Postcode : PL5
Jessica has recently become our property co-ordinator and I feel she is the best one we have dealt with. She is based at the Letting Support Centre in Cardiff. We have had a few problems and she has dealt with them quickly and efficiently, especially when dealing with possible findings of asbestos. ... Read Full Review
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By : 'Mona'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4
On first viewing the property I knew this was the flat I was looking for, so right then my partner and I paid the referencing fees for him and myself and then the tenancy agreement fee. We were then told to pick a day to move, the date happened to be over a week ago. A day before we were due to... Read Full Review