Don't let or Buy the property in Alton Mews Aylesbury, HP19 8JZ. Be careful if you're still going ahead with this property. The property is poorly built and the painting and the electrical works are of very poor quality. I would have given 0 rating if possible. If you have gone through... Read Full Review

Great experience renting a property through Connells. They were super attentive and helped us settle an agreement incredibly... Read Full Review

It was a great experience being shown around by staff Rawail in Aylesbury branch. He was professional, polite and knowledgeable of his job. His dedication and patience was excellent as he even showed as around for the second time when we requested. I was also very impress by the kindness and... Read Full Review

On the back of the valuation yesterday with Chase I would like to let you know that we find him to be an outstanding Estate Agent, as he came well prepared, understood our situation, confirmed our view of thinking, and was very mindful. It was a pleasure meeting Chase yesterday, and if we are... Read Full Review

You do not deserve even 1 star Connells in Aylesbury! Stay away from this estate agency. Especially STAY AWAY from Adam Manning who is a senior lettings manager. He is BIG LIAR and he puts in people mouth things they never said. My husband did not pass the credit check for a bill he forgot to pay.... Read Full Review

I rented through Connells for a number of years and sold my property through them with the tenant in situ. I was told it would make the whole process smoother. Unfortunately, this was not the case. The last months rental money was held on a 'float', I was told this is done so that the... Read Full Review

I bought an investment property which the sales team kept updated with through the process. As soon as we had exchanged, our property was advertised to let and a tenant was found within 48 hours by the Lettings team. Very responsive and quick to answer... Read Full Review

Piss poor. Was keeping to buy a flat on Sloane House which was supposed to be completed in August. Put in a deposit and had an agreement for the mortgage. Was chased continuously by Graham for the mortgage as if the property was going to complete. Come August we get an e-mail to say the property... Read Full Review

This agent is the worst, please avoid! They took weeks to send us our tenancy agreement, they blamed it on the Landlord then later blamed it on us the tenants. They said certain requests we made would be addressed before moving in, which were not. No inventory report was handed to us on move in ... Read Full Review

We live next door to a rental property managed byConnells at the Aylesbury branch Two years ago we had issues, they were unprofessional, unresponsive, and eventually we paid to rectify the problem Two weeks ago contact Connell again to report an ongoing problem , the tenant of the property also ... Read Full Review

I had a very bad experience as a first-time buyer. They've agreed for my offer and I got valuation, mortgage approved by the bank. I was hoping to move into a new property in 2-3 weeks and they've now asked me to increase the price for the property as they find another buyer offering... Read Full Review

Too slow to solve any problem. There is an online account to report issues but it seems that no one ia monitoring it. They didnt provide access to the electricity meter readings when we first moved to the property. The meter was locked in a cupboard with a specific key. I definitley do not... Read Full Review

Very unfortunate that their performance remains absolutely appalling, will not recommend for landlords. The management unit is the worst so you are better off without Connells. Their inventory reports do not reflect the conditions and all the damage to your property, at the end of the will be... Read Full Review

The only time we received any service was prior to signing the lease agreement, after that was finished it seems things took a turn. Repairs took almost 2 months to even get looked at, changing the date that rental was due took another 2 months. Phone calls are never returned, emails ignored.... Read Full Review

Unfortunately, my experience was a case of Connells (Aylesbury office) doing what they want rather than what their Customer wants. My partner initially spoke on the phone to a sales agent who had agreed terms should we wish to continue. He arranged someone else to visit my property for a valuation ... Read Full Review

If I'd have to choose between dealing with Connells again, or cutting my own eye out, I'd politely ask for a spoon. Despite making it clear at the start that I definitely have to move until the end of August, the agent lied about the availability of the property right till the end of deadline when ... Read Full Review

CONnells - the clue is in the name! There is a complete disparity between the service they claim to provide with the stark reality of what actually happens! I was promised my house would be managed locally in branch using contractors I trusted, that my wishes regarding my tenants would be taken on... Read Full Review