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The UK's Largest Customer Review Website for the Property Industry
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4.1/5, 28 Reviews
82% Recommended
67% letting valuation accuracy
50% letting fee satisfaction
Chanel
By : 'W'
Services : Sales(As a Vendor)
Sold price : £172000
Would you recommend ? : Yes
Postcode : LL11
Chanel went over and above to sell our house. She kept us informed every step of the way and accommodated the buyer to secure the sale. We were updated via the telephone and then the conversation was confirmed by email. Beresford Adams were proactive in their approach, communicating with solicitors and removing as much stress from us as was possible. They worked as a team so any holidays did not delay any of the process or the level of service we received. I would recommend anyone to use their service.
Last updated at 11/30/2, 12:00:00 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 67% | 50.00% | £450 | £650 |
Beresford Adams
53 Hope St, Wrexham, Clwyd
LL11 1BE
01978 228011
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Ian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LL11
We had a tight time frame to complete 6 weeks and alecia pulled out all the stops to get us in to our new home by Christmas I can't stress enough on how brilliant she was on getting this... Read Full Review
Jayne
By : 'Pwllglas'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : No
Postcode : LL15
Ombudsman found in my favour following a series of mismanagement and lies throughout the management or I should say mismanagement of my property. It was wrecked whilst beresford Adams denied their failures in tenant vetting and post inspection follow up. They failed to do either activity to any... Read Full Review
Bad given they can't do their job
Leanne
By : 'Louise'
Services : Sales( As a Vendor )
Sold price : £146000
Would you recommend ? : Yes
Postcode : LL14
I have recently sold my property via Beresford Adams and was very pleased with the service. Leanne in particular was continually chasing up the progression of the sale and despite lack of feedback form the purchases solicitors she remained positive and continued to keep me updated with progress. ... Read Full Review
Fees seemed average
roger
By : 'tooplanx'
Services : Mortgages
Sold price : £135000
Would you recommend ? : No
Postcode : LL12
The staff are all very friendly but useless when it comes to actually getting things done. Roger was quite responsive while setting up the mortgage, but after the initial paperwork we had to chase him all the way. He would frequently lie about the progress of our application and make out that he... Read Full Review
Fees were okay: around £350.
Fees were okay: around £350.
Amy
By : 'Neil'
Services : Sales( As a Vendor )
Sold price : £70000
Would you recommend ? : Yes
Postcode : LL14
Delighted with the service I received from Amie Preece at Beresford Adams Wrexham She was friendly, patient and professional, replying promptly to any concerns I had via both phone and email. I felt throughout that Amie took my interests and concerns seriously, and was doing all she could to... Read Full Review
ok
Amy
By : 'Susie'
Services : Sales( As a Buyer )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : LL13
Amy looked after us throughout our whole experience, from going into the office to arrange a viewing to attending the viewing with us and then following up afterwards. She then took our offer forward and ensured that we were kept informed at each stage of the process. Overall we received excellent... Read Full Review
Amy
Chanel
By : 'Graham'
Services : Sales( As a Vendor )
Sold price : £125000
Would you recommend ? : Yes
Postcode : LL14
The staff, Louise the manager, Amie and Chanel were always very polite and courteous and couldn't do enough for us, they always answered any questions put to them and if they didn't know they would get back to us with the answer. The staff were very good. I have two complaints. Firstly the time it... Read Full Review
We have had to pay again for searches which was £350 each time,when we were advised that the 100%retention put on property was not our fault but santanders and would not have to pay again on new property we are purchasing.
We have had to pay again for searches which was £350 each time,when we were advised that the 100%retention put on property was not our fault but santanders and would not have to pay again on new property we are purchasing.
roger
Chanel
By : 'mark'
Services : Sales( As a Vendor )
Sold price : £93000
Would you recommend ? : Yes
Postcode : LL11
house was up for sale with some other agent eight months no views went to Beresford Adams was sold in six... Read Full Review
was a bit expensive but the end of the day they sold it
was a bit expensive but the end of the day they sold it
roger
By : 'gill'
Services : Mortgages
Sold price : £112000
Would you recommend ? : Yes
Postcode : CH7
Roger was recommended to me through a colleague. I had no recent experience in buying a home but Roger made the whole experience less stressful. He explained the types of mortgages and helped me find a mortgage which was right for me. He always reminded me that if i had any questions or worries , ... Read Full Review
By : Disgruntled Wrexham
Jan 11, 2016Did you write this yourself Roger? Truth is you don't return phone calls, tell lies and provide an appalling level of...
Scott
By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : LL15
Very good overall rating was very helpful and answered any questions was also very efficient with everything with helping me get into the propety quickly. Very good at his job :) thanks... Read Full Review
Admin fee is overrated just to print off something on some paper I could have done it myself for less than £10 I understanddthat it has to be paid for but ink and paper does not cost over £200.
Scott
By : '?'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : LL15
My letting was dealt with efficiently and effectively and the staff in the branch were courteous and professional at all... Read Full Review
Scott
By : 'Cefn'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LL13
I have no problems with the service provided by Scott and other members of the team. He is polite, efficient and provided what appears to be a suitable tenant. Thank... Read Full Review
Scott
By : 'KH'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LL13
A very friendly and helpful service was provided by Scott Richards at Beresford Adams. We had a number of queries about the property/tenancy before viewing which were all handled very efficiently. Having viewed the property, we requested to go back for a second visit which Scott was happy to do. ... Read Full Review
I felt the level of fees was a little high.
I felt the level of fees was a little high.
Scott
By : 'Natalie'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : 1
Scott was fantastic from start to finish with the lettings always on hand to help out and was great when we wanted to... Read Full Review
I was only unaware of the renewal fee after the 6 months that's one of the reasons for leaving
I was only unaware of the renewal fee after the 6 months that's one of the reasons for leaving
Amy
Chanel
By : 'G'
Services : Sales( As a Buyer )
Rent PCM : £585
Would you recommend ? : Yes
Postcode : LL13
Very professional. Smooth quick process. Lovely girls to deal with made us feel like friends. Highly recommend them. Make this agents your first port of... Read Full Review
Chanel
By : 'W'
Services : Sales( As a Vendor )
Sold price : £172000
Would you recommend ? : Yes
Postcode : LL11
Chanel went over and above to sell our house. She kept us informed every step of the way and accommodated the buyer to secure the sale. We were updated via the telephone and then the conversation was confirmed by email. Beresford Adams were proactive in their approach, communicating with... Read Full Review
Chanel
By : 'stephanie'
Services : Sales( As a Vendor )
Sold price : £115000
Would you recommend ? : Yes
Postcode : LL14
Great estate agents, got lots of viewings on my property and was kept well informed with regards to feedback from the viewings, chanel was lovely, always friendly and able to offer me good advice when considering different options to to get my property sold. When my house did sell chanel kept me... Read Full Review
I do think the fees are on the high side, but do feel I got an excellent service.
I do think the fees are on the high side, but do feel I got an excellent service.
Amie
By : 'karen'
Services : Sales( As a Vendor )
Sold price : £760000
Would you recommend ? : Yes
Postcode : LL12
The customer service I recieved from Amie at Beresford Adams wrexham was superb. She was super efficient and it was a pleasure to deal with her. Actually away on holiday when we completed and she dealt with solicitors and vendor on our behalf . thanks Amie... Read Full Review
Amie
By : 'YD'
Services : Sales( As a Buyer )
Sold price : £750
Would you recommend ? : Yes
Postcode : LL12
As a purchaser of the property being sold by Beresford Adams, we could not have had a more attentive service. We experienced legal problems with our own sale, which were rectified via this agent. The agent went over and beyond her duty to ensure that the whole property buying and selling chain, was ... Read Full Review
By : 'Julia'
Services : Sales( As a Buyer )
Sold price : £122000
Would you recommend ? : Yes
Postcode : LL12
I was recently out actively viewing properties for a buy to let. The ladies listened to what I wanted and only offered me properties that were suitable which would give me the best return for my money. They were always very polite and enthusiastic even when I wasn't interested in a particular one.... Read Full Review