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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
1.5/5, 8 Reviews
29% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
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By : 'Kim'
Services : Letting(As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : E14
Really really nasty letting agents. They will tell you anything you want to hear to take a holding deposit of £1000.00 from you. I ended up pulling out of my lease when I caught them going back on things they had originally said were in place, and from reading other reviews it looks like I had a lucky escape. There are so many letting agents in London, use the others and AVOID this one! They just want your money and signature.
- been upfront and honest - not told me things were arranged (e.g 6 month break lease / parking / furniture) when they weren't - not spoken to me in a bitchy, catty, condescending tone
Ridiculously overpriced
By : Customer Relations Manager
May 27, 2015Hi Kim, I'm really sorry to hear about this. Please could you drop an email to help@fjlord.co.uk so we can look into this for you. Many thanks, Melanie Smith Customer Relations Manager
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,600 | £1,600 |
Felicity J Lord
12-14 Dock Street, London, Greater London
E1 8JP
020 7481 8811
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Landlord'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE24
My tenants came to the end of the contract with FJ Lord and as the landlord, I requested that the tenants deposit be returned in full. Property Management in the Brixton branch confirmed that this would be returned on 21 Feb 2025, the day after the contract had ended. It is now 7 March and the... Read Full Review
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By : 'Kim'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : E14
Really really nasty letting agents. They will tell you anything you want to hear to take a holding deposit of £1000.00 from you. I ended up pulling out of my lease when I caught them going back on things they had originally said were in place, and from reading other reviews it looks like I had a ... Read Full Review
- been upfront and honest - not told me things were arranged (e.g 6 month break lease / parking / furniture) when they weren't - not spoken to me in a bitchy, catty, condescending tone
Ridiculously overpriced
By : Customer Relations Manager
May 27, 2015Hi Kim, I'm really sorry to hear about this. Please could you drop an email to help@fjlord.co.uk so we can look into this for you. Many thanks, Melanie Smith Customer Relations...
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Romualdas
By : 'Marita'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1
Romualdas was very helpful in our search for a property in Wapping. He had a very good knowledge of the area and the properties on the market. He built a good relationship and was able to easily ascertain our requiremements. He was professional at all times and I would certainly recommend this... Read Full Review
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By : 'Mark'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E1W
Whilst Felicity J Lord did sell my property I would advise against using them. *the branch manager is one of the biggest cowboy sales men I have met. He became extremely aggressive in his sales pitch when I did not want to use their conveyancing service, suggesting that this would likely lead to my ... Read Full Review
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By : 'Disgusted'
Services : Sales( As a Vendor )
Would you recommend ? : No
Sold our flat using them in November. Horrible experience. Combination of incompetence and lies. Unpleasant manuipulative people I am sorry I paid money to. Do not use... Read Full Review
Not lied to me. Not being incompetent
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By : 'leycns'
Services : Letting( As a Tenant )
Would you recommend ? : No
How to sum up:pressure,mice and showering at work. I completely concur with the previous comments on the pressure asserted and then the subsequent radio silence once moved in. The mice was a massive issue for all the tenants in my block and they would not sort out the issue until threatened with... Read Full Review
Not do the listed above
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By : 'PD'
Services : Letting( As a Tenant )
Would you recommend ? : No
I have been living in one of their flats since February 2011 (10 months already). The flat looked lovely, but when problems resurfaced, the agency didn't do anything to fix them. Along with basic things such as a light and the door lock that stayed broken for months, we noticed mice coming out of... Read Full Review
FJLord could have kept me as a client if they had been more responsive to my complaints and fixed the very basic problems in the flat.
By : Customer Relations Manager
Dec 1, 2011Dear PD. I am sorry to read you have been unhappy with FJ Lord Lettings. If you would like us to look into this for you please email us at...
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By : 'Taz+Pete'
Services : Letting( As a Tenant )
Would you recommend ? : No
One star is generous. These are without doubt the worst letting agents we have dealt with in London. Rude, when they can be bothered to respond - which is barely at all. We had to get an entire block of flats to complain simultaneously before they even pretended to deal with a mouse infestation in... Read Full Review
By : Customer Relations
Oct 20, 2011Hi there. I'm sorry that you have been unhappy with the service delivered by Felicity J Lord. If you would like me to look into your complaint then please do email me the details to...