Charlie has been brilliant, She gave me helpful advice of the best offers for me, and secured the an excellent deal for me, faster than i expected. Throughout the process, she kept me up to date with the progress of my application. Whenever i call the Hucknall office, the staff answer promptly, and ... Read Full Review

Chelsea at Burchell Edwards was amazing finding me tenants she keepet me informed with all the viewing giving me updates on the... Read Full Review

Not impressed with this agent at all. Most of the time you will not deal with the Huchnall branch you will deal with this finance department based in Burton-on-trent so no point in picking a local agent. It also means that you will deal with many different people, many of whom have never visited... Read Full Review

Completely unhelpful company. Looking to put an offer on a property but they will not tell the seller the offer until I have seen THEIR mortgage advisor first. I have a Mortgage Agreement with my bank, that I have said I can email to them. The person that is paying them to sell their house has no... Read Full Review

Terrible service from poorly trained obnoxious staff. Awful communication between themselves and clients. On the two occasions we asked for advice we were given wrong information which they then covered up. This ended up costing us money. I would avoid this agent at all... Read Full Review

Lack communication with customer, forever chasing up for feedback on viewings, not checking Upto date legal documents. Feel like no care is given by any of staff poor service don't recommend these at all.... Read Full Review

Ryan was brilliant throughout. He stayed in touch with us all the way through the rental process and wasn't pushy at all. He explained everything to us from the start and everything moved exactly as planned. We love the house and have had no problems at all. Would highly recommend Ryan and Burchell ... Read Full Review

My experience with Burchell Edwards was a positive one which I would deffinately reccomend. Joshua was friendly but professional throughout the process. He was very helpful and kept me up to date with every detail. He made everything run smoothly and stress for me, I wouldn't hesitate in renting... Read Full Review

I met Laura at a house we loved and wanted to buy.we have the deposit ready to go. Laura said theses are your options on mortgage of buy to let. She sold us and to good be true sales pitch She told us the following day the property had been sold Infact both the properties had been sold. Hmm... Read Full Review

Josh has been an absolute pleasure to deal with as part of this process. Articulate, professional, responsive and a genuine credit to your firm, much MUCH better than Haarts! Could not ask for a better... Read Full Review

Thanks for a professional service from the valuation through to the new tenants moving in .josh worked hard on all aspects of the process and I will recommend to all my friends and family. Thanks again Steve... Read Full Review

A little over priced with fees but customer service was impeccable and worth it in the end... Would recommend to a... Read Full Review

Josh was a pleasure to work with, he was polite, patient, honest and straight to the point. I would definitely go back to Josh for future rental enquiries as I can be sure to receive excellent... Read Full Review

My experience as a landlord with Burchell Edwards started when I found their leaflet in my mailbox as I had a property available for the rental market. The property had already been on the market for a few weeks and I was planning to have one more agency to help me find a suitable tenant. At... Read Full Review

Unfortunately my experience of trying to rent a property with Burchell Edwards has been less than perfect. This is for 3 specific reasons, 1. The flat was initially advertised as Unfurnished but we were advised on arriving for a viewing it is actually furnished 2. After putting down a deposit... Read Full Review

As new Landlords we found that Adele and Josh provided a quick and stress free letting service. Our new tenants are a great fit and were signed up in only a few... Read Full Review

My business partner and myself were extremely pleased with the enthusiastic and relaxed professionalism of Joshua who initially contacted me by mail with a view to market our property and in a short space of time secured two very good tenants. He made the formalising of the legalities quick and... Read Full Review

I believe without this fantastic agent we would have never landed this beautiful property. Very friendly, approachable and willing to go the extra mile resulting in great customer service. Hes an asset to your company. 10 out of... Read Full Review

This member of staff was outstanding in many ways. He went above and beyond helping us throughout the entire process of securing this house. His customer service skills were excellent, he was always happy, smiling and made you feel like nothing was too much. I believe he is a great asset to your... Read Full Review

Me and my partner were put in a rather difficult situation when the Landlady of a property we were to rent pulled out just 2 days before we were due to move in. Both Adele and Josh did a great job finding us an alternative and had us moved in within a week, very happy with the whole customer... Read Full Review