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The UK's Largest Customer Review Website for the Property Industry
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3.6/5, 21 Reviews
67% Recommended
88% sales valuation accuracy
0% letting valuation accuracy
90% sales fee satisfaction
60% letting fee satisfaction
Sam
By : 'Karen'
Services : Sales(As a Buyer)
Sold price : £153000
Would you recommend ? : Yes
Postcode : PO2
We recently purchased a property in North End, Portsmouth and had contacted many local agents for possibilities and viewings. By far the most organised and helpful was Fox and Sons, and in particular Sam their agent. We were shown houses that met our description and quickly selected the we wanted to offer on. It turned out to be a repossession and would need to be completed in 28 days! Sam was superb, chasing and coordinating the entire thing- despite other clients and properties, she was able to 'prompt' all parties in order to meet the deadline. It was a complicated purchase dealing with a corporate company and their solicitor, my solicitor, surveyors and bank. Sam regularly contacted me with updates on progress and I felt really comfortable to call her. She was friendly, cheerful and highly proactive. In her absence, I was delighted that Sarah and Adam seemed very well informed on the case and were able to help with queries too. All in all a faultless service that I would highly recommend to anyone. We successfully completed the purchase and are delighted.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 88% | 90% | £81,000 | £204,500 |
Lettings | 0% | 60% | £775 | £775 |
Fox & Sons
126 London Road, Portsmouth, Hampshire
PO2 9DE
02392 671110
Emily
By : 'Gabriel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO2
We are very happy with all the guidance that Emily Jones gave to us. She literally put us exactly where we wanted. We are very happy with this new place and we recommend Fox and Sons... Read Full Review
Emily
By : 'Arji'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO2
Our agent was brilliant. She guided us from the beginning and updated us on the whereabouts of the processes in renting the property. She even worked beyond her hours to patch things for us. She was amazing and all of her colleagues, as well. Happy doing business with Fox and Sons. Thank you very... Read Full Review
By : 'UTSAB'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO2
Me and my partner moved to a couple room that we saw from the fox and sons portal and the address is 2, Northgate Avenue, Portsmouth, PO27RT. The name of the landlord is Gordon Miller. We have faced many unwanted bad things from the landlord as well as from the dowmstairs tenents as well. 1. One... Read Full Review
Gemma
By : 'Anita'
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : PO2
We have certainly had a very good experience with Fox & Sons on the purchase of our flat. Our sale fell through with another agent and Fox & Sons, with Gemma overlooking our case, have saved us and kept us in our upward chain. Communication has always been very easy, professional... Read Full Review
Abby
By : 'Jerome'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : PO40
I would like to confirm how happy I am with the level of professionalism shown by staff of this agency, in particular, Abby Brookes, Abbey Fidgeon, and Katie Baker. I am now onto my second Let with them and everything has been handled very... Read Full Review
Clear and transparent
Syreeta
By : 'Mr.Patel'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : PO1
Top marks go to Syreeta Alexis who is friendly, efficient and quite simply gets the job done! She instinctively knows the best way to resolve an issue for the Landlord and Tenant. This is one of the reasons for staying with this... Read Full Review
N/A
By : 'Valentin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I would like to say a BIG THANK YOU to ALEX JACKSON. He helped me several times with property issues and he managed to fix everything in a day. He is a kind person as well and a pleasure to speak with him. In a single word PROFESSIONALISM. I keap hear people complaining about estates agencies, but... Read Full Review
By : 'Jeanette'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : PO28
One star is way too many for this agent. My advice is stay away from them, Unprofessional, don't want to work for money, don't care about your interests, with hold crucial information from you. Alistair is arrogant undermines peoples intelligence. BEWARE EVERY BODY GOOGLE COOLING OFF PERIOD .AND... Read Full Review
Bad
By : The exact thing happened to me
May 24, 2021Except I dealt with was Lee. After he got our signature on the contract and the advert went on live, never got a single call back from him. Emma was another unhelpful and after all the grief they...
Alistair
By : 'Vivian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO3
I recently asked Fox and Sons to undertake the sale of my mother's house in Portsmouth. Alister was the agent who handled the sale and I would like to register my appreciation of the way in which he handled the sale. I found him totally professional and enthusiastic to handle the sale. He was... Read Full Review
In line with expectations. (fair)
In line with expectations. (fair)
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO4
Hi! I rented a flat from Fox & Sons Portsmouth in December. I am waiting for some repairs even today.....in top of that rude behaviour,a lot of lies ,poor communication between branch,property management,landlord....The worst experience in my life with this agency.I can't wait to finish the... Read Full Review
A lot of money and they do nothing for clients
A lot of money and they do nothing for clients
By : Qgibelo
Sep 2, 2018F&S Portsmouth,North end. A waste of space and a big insult to the Company name!! I bought a flat and got them to let it out.The sales team did their level best but the Lettings team let me...
Sarah
Alistair
By : 'EmmaH'
Services : Sales( As a Vendor )
Sold price : £148000
Would you recommend ? : Yes
Postcode : PO1
Just sold my property but with no forward chain so not sure how it would have gone if I were buying too. I would have preferred one point of contact for the whole process, did feel as though I was being passed around a bit. Using their in house legal team sped up the process and the estate agent... Read Full Review
Fees were at a competitive rate
Fees were at a competitive rate
By : 'Panther'
Services : Sales( As a Vendor )
Would you recommend ? : No
Started well then sent wrong photos for advertisement,had to call them numerous times for various updates, they continuously called trying too undersell well below asking price before property was advertised. Sarcastic phone conversation from one of there team. The first solicitor they... Read Full Review
By : 'Three'
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : Yes
Postcode : PO2
A very responsive team to help secure us the deal that we needed in a hot property market. Professional and yet still easy to approach for advice and local... Read Full Review
Sam
Sarah
By : 'Kate'
Services : Sales( As a Vendor )
Sold price : £204500
Would you recommend ? : Yes
Postcode : PO2
The staff were all really friendly and approachable, provided competitive selling fees and plenty of viewings Sam in particular went out of her way to ensure the smooth sale of our house she worked all hours evenings and weekends to ensure our chain didn't break and didn't give up or lose interest... Read Full Review
Sarah
Samantha
By : 'SF'
Services : Sales( As a Vendor )
Sold price : £81000
Would you recommend ? : Yes
Postcode : PO6
As I live outside the UK it was important to me that the firm I selected to sell my flat was able to assist with any issues and communicate regularly so I could gauge the interest in the property and resolve any issues quickly. The weekly communication was brilliant, and the speed of notification... Read Full Review
Sarah
Sam
By : 'Kerry'
Services : Sales( As a Vendor )
Sold price : £147000
Would you recommend ? : Yes
Postcode : PO2
Fantastic service both buying and selling our property, 10 weeks from start to finish. Being someone who expects exceptional service I was not disappointed and would highly... Read Full Review
Sarah
By : 'Mac'
Services : Sales( As a Vendor )
Sold price : £108000
Would you recommend ? : Yes
Postcode : PO2
My 84 year old Mother was moving from Portsmouth to Cirencester to be with us, a distance of about 100 miles. As a consequence I could not be present all the time to help and guide her through the sometimes trying process of selling her property. Sarah and her team took on the extra responsibility ... Read Full Review
Sam
By : 'Karen'
Services : Sales( As a Buyer )
Sold price : £153000
Would you recommend ? : Yes
Postcode : PO2
We recently purchased a property in North End, Portsmouth and had contacted many local agents for possibilities and viewings. By far the most organised and helpful was Fox and Sons, and in particular Sam their agent. We were shown houses that met our description and quickly selected the we wanted... Read Full Review
By : 'Annoyed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PO3
I am utterly disgusted by the customer service i have received from Fox & Sons (North End). Firstly, I tried to register with them, so that they would send through new properties on the market. I was told that they would not put me on the mailing list unless I saw their mortgage adviser.... Read Full Review
By : Qgibelo
Sep 2, 2018Too big for their boots and never follow anything up for landlords who pay for the services!! You never get any update for anything ,no matter how big the problem is until you phone them or attend...
By : 'FMM658'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
This estate agent has obsessively tried to gain my custom from another estate agent without any approach from myself. Frequent mailings and business cards through my door have been a constant throughout my efforts to sell my house. At no point did i seek help from this agent and indeed told one... Read Full Review
Not contacted me in the first place
By : Jono
Apr 12, 2012Hmmmm that's what I would call proactive ??? Clearly your agents...