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Cliftonville, Margate CT9
2.9/5, 8 Reviews
50% Recommended
0% sales valuation accuracy
50% sales fee satisfaction
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"Adam, the agent from Ward..."
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5 Star Review
Adam
By : 'Marie'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : CT9
Sep 27, 2015
People found this helpful0
Adam, the agent from Ward & Partners in Northdown Road, Cliftonville, went out of his way to be as helpful as possible, and to fit in with my timescale. Even after deciding to purchase, he agreed to attend the property with me so that I could take extra measurements in regard to furniture. But then everyone at Ward & Partners was helpful and friendly - which is so important. When I asked if they would kindly telephone for a taxi to take me to Margate Station, the Branch Manager drove me there himself. Another important point I wish to make is that I am a cash customer and, unlike another estate agency company, whose name is very prominent throughout East Kent, they did not ask me to give evidence of my money. Overall, I would award Ward & Partners 5 stars and Adam a separate 5 stars.
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Marie Ellen Nicholas
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 50.00% | £0 | £0 |
Address
Wards
143 Northdown Road, Margate, Kent
CT9 2QY
S 01843 227447 | L 01843 636038
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Wards Branches (View All 44)
A bad experience. I was ...
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1 Star Review
By : 'Roger'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT9
Jan 27, 2017
People found this helpful4
A bad experience. I was amazed that 'red tape' forced the branch into asking me to pay an extra £61 for photos and an EPC which it agreed it would repay on completion! And I was very dissatisfied with communication in general and a failure to provide a written assurance about the... Read Full Review
Comments on Agent Fees
I felt it was a lot of money for the service I received.
Comments (0)
A bad experience.
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Roger Adley said about Wards
Services : Sales( As a Vendor )Date: 27th Jan 2017
A bad experience.
I was amazed that 'red tape' forced the branch into asking me to pay an extra £61 for photos and an EPC which it agreed it would repay on completion!
And I was very dissatisfied with communication in general and a failure to provide a written assurance about the reimbursement within the timescales I was promised.
The branch failed to pass on messages from my purchaser - because it was not policy to do so as we were not using the ward's conveyancing service.
It charges more for photos and EPC if you don't use its conveyancers!
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Adam, the agent from Ward ...
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5 Star Review
Adam
By : 'Marie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CT9
Sep 27, 2015
People found this helpful0
Adam, the agent from Ward & Partners in Northdown Road, Cliftonville, went out of his way to be as helpful as possible, and to fit in with my timescale. Even after deciding to purchase, he agreed to attend the property with me so that I could take extra measurements in regard to furniture. ... Read Full Review
Comments (0)Was this helpful?:
Marie Ellen Nicholas said about Wards
Services : Sales( As a Buyer )Date: 27th Sep 2015
Adam, the agent from Ward & Partners in Northdown Road, Cliftonville, went out of his way to be as helpful as possible, and to fit in with my timescale. Even after deciding to purchase, he agreed to attend the property with me so that I could take extra measurements in regard to furniture. But then everyone at Ward & Partners was helpful and friendly - which is so important. When I asked if they would kindly telephone for a taxi to take me to Margate Station, the Branch Manager drove me there himself. Another important point I wish to make is that I am a cash customer and, unlike another estate agency company, whose name is very prominent throughout East Kent, they did not ask me to give evidence of my money. Overall, I would award Ward & Partners 5 stars and Adam a separate 5 stars.
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They are so arrogant, their ...
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1 Star Review
Paul
By : 'Kent'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT9
Nov 11, 2014
People found this helpful2
They are so arrogant, their charges are so high. I decided to used them and then I get a call from Paul the manager of the Cliftonville branch telling me that he has a potential buyer for my property and he asked me to sign the sign to cover him if the client decides to buy my property. Since I... Read Full Review
What agent could do to change your mind?
They could be be more professional and reply to emails or phone calls.
Comments on Agent Fees
£4000.00 plus VAT. The people working for Ward are extremely arrogant and has no idea about customer relationship.
Comments (0)They are so arrogant, their charges are so high. I decided to used them and then I get a call from Paul the manager of the Cliftonville branch telling me that he has a potential buyer for my property and he asked me to sign the sign to cover him if the client decides to buy my property. Since I signed the form I had not heard from him or the potential buyer. I rang him and left messages but he has not return my class or answered my email.
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Kent seller said about Wards
Services : Sales( Prospective Vendor/Buyer )Date: 11th Nov 2014
They are so arrogant, their charges are so high. I decided to used them and then I get a call from Paul the manager of the Cliftonville branch telling me that he has a potential buyer for my property and he asked me to sign the sign to cover him if the client decides to buy my property. Since I signed the form I had not heard from him or the potential buyer. I rang him and left messages but he has not return my class or answered my email.
I will never use them.
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The property was advertised ...
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1 Star Review
By : 'McDowall'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT9
Nov 25, 2013
People found this helpful4
The property was advertised with an offer, I contacted this estate agent to make a better offer, they asked me to send details of proof of funds, this was sent over to them via e-mail, after this time I never heard anything and Joseph would never return my calls and no one else could give me any... Read Full Review
What agent could do to change your mind?
Kept in contact with me, returned calls, be truthfull and do not waste my time
Comments (0)Was this helpful?:
McDowall said about Wards
Services : Sales( Prospective Vendor/Buyer )Date: 25th Nov 2013
The property was advertised with an offer, I contacted this estate agent to make a better offer, they asked me to send details of proof of funds, this was sent over to them via e-mail, after this time I never heard anything and Joseph would never return my calls and no one else could give me any details, I then contacted the connells asset management company who was selling the property through ward and partners cliftonville branch, they told me that I should have been contacted as they have accepted an offer from the original bidder and I should have been given the chance to make a better offer. I called Wards and the manager said that the original bidder was ready to go head as he was a cash buyer, but I am also a cash buyer and they knew this from the start and I was ready to go, they could not say much to me but sorry, the way I see this is that the property had to go on the open market as this is the law, loads of people went to view the property for no reason as ward and partners knew they was going to sell the original bidder in the first place as they must know him and offer him good deals on properties. All I can say is this company has to be the worst I have ever had dealings with, my family all live around the area and I am passing this information to them as I they will never use them in future. I hope you don't either.
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From start to finish Paul and ...
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5 Star Review
Paul
By : 'Gina'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CT9
Oct 13, 2013
People found this helpful0
From start to finish Paul and his team made the difference. It started with me being disillusioned at low prices quoted by other estate agents. But Paul gave us the value we were hoping to get but more importantly showed us how. Paul and his team backed up everything he promised and then got the... Read Full Review
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Gina cureton said about Wards
Services : Sales( As a Vendor )Date: 13th Oct 2013
From start to finish Paul and his team made the difference. It started with me being disillusioned at low prices quoted by other estate agents. But Paul gave us the value we were hoping to get but more importantly showed us how. Paul and his team backed up everything he promised and then got the price we were happy with. I don't think we would of got close to this with anyone else.
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Although it took a bit longer ...
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4 Star Review
Aimee
Demi
By : 'Tom'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CT9
Oct 1, 2013
People found this helpful0
Although it took a bit longer than hoped to find a buyer, I am overall happy with the service. I did have some concerns as to why the deal took so long to exchange, but Demi Crick was very good at finding out as much information as possible for me which soothed my... Read Full Review
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Tom Tennant said about Wards
Services : Sales( As a Vendor )Date: 1st Oct 2013
Although it took a bit longer than hoped to find a buyer, I am overall happy with the service. I did have some concerns as to why the deal took so long to exchange, but Demi Crick was very good at finding out as much information as possible for me which soothed my nerves.
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I stopped using Wards on ...
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1 Star Review
By : 'Jane'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT9
Mar 21, 2013
People found this helpful1
I stopped using Wards on December 19th giving them the correct notice. They had advertised my property at 70,000 when I specifically said not to go below 75,000, apologising profusely. They lied about their contact with buyers etc. were slow to contact me, introduced clients who were not serious in ... Read Full Review
What agent could do to change your mind?
No due to possible legal action. They should have done as instructed!
Comments (1)I stopped using Wards on December 19th giving them the correct notice. They had advertised my property at 70,000 when I specifically said not to go below 75,000, apologising profusely. They lied about their contact with buyers etc. were slow to contact me, introduced clients who were not serious in buying my property and told one prospective buyer that they couldn't show them the property for 5 days, despite having full access to it .
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Jane said about Wards
Services : Sales( As a Vendor )Date: 21st Mar 2013
I stopped using Wards on December 19th giving them the correct notice. They had advertised my property at 70,000 when I specifically said not to go below 75,000, apologising profusely. They lied about their contact with buyers etc. were slow to contact me, introduced clients who were not serious in buying my property and told one prospective buyer that they couldn't show them the property for 5 days, despite having full access to it .
The reason I am typing this review is that I have just seen my property (now with two new agents) being advertised once more with Wards ( who are NOT agents to my property) for 70,000 on a well known used web site. I have agreed a sale at my asking price and am worried the new buyers will see this fraudulent ad and try to lower my price. They are advertising themselves as my agents 3 months after the contract finished!!! This is either extremely forgetful or downright incompetent. Sellers beware!! I am in the process of reporting this office to the appropriate governing body.
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By : Jason
Apr 4, 2013I cannot locate a complaint made to us regarding this matter. Customer service is very important to me so I would ask you to contact me at jason.bunning@wardandpartners.co.uk Thank you. Jason...
i recd great service from ...
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5 Star Review
By : 'paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Aug 26, 2012
People found this helpful0
i recd great service from start to finish. the purchaser was a very difficult person but paul was very understanding and helped the purchase go... Read Full Review
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paul sherry said about Wards
Services : Sales( As a Vendor )Date: 26th Aug 2012
i recd great service from start to finish. the purchaser was a very difficult person but paul was very understanding and helped the purchase go through.
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